• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
• Music Maker

  12 answers, most recent on 12/20/2023

  [Solved] Won't go past installing!
  Hi all, I want to trial the free version of music maker before I upgrade but it stops here and seems to flash and dont progress. The laptop is running windows 10 and 64 bit other than that my laptop skills are limited lol so if anyone has a
• Music Maker

  2 answers, most recent on 11/17/2022

  [Solved] Activated code online, still can't use offline. 2023 premium
  Hello, I've activated serial number online yet when offline the sofware is still limiting the features. What is the cause for this? Premium Music Maker 2023 64bit
• Video Easy

  17 answers, most recent on 6/10/2024

  Video Grabber driver will not install - x86 or x64
  Hi there Am new here and this is my first post. After using Video Easy on my Win 10 computer I had to get a new PC (which came with Win 11). When I reinstall Video Easy all goes well except for the driver installation which for some reason fails. I
• Photostory

  4 answers, most recent on 2/14/2023

  [Solved] Can I separate audio and video in Photostory Deluxe 2023
  I have a few video clips on my slideshow timeline in Photostory Deluxe 2023 and I need to extend the audio past the video end, however. I don't seem to be able to separate the audio and video. I can drag the video to another track but it pulls the
• Photostory

  One answer, on 2/12/2024

  Exports are black screen just audio
  I have Photostory Deluxe 2024. After completing a slideshow in the storyboard with pictures and audio, when exporting only the audio processes while the pictures are black (absolutely no video just sound). Regardless of the export resolution or file
• Samplitude

  One answer, on 7/31/2024

  DAW to Tascam DM-4800 Console Configuration
  Hello, Please bear with me, I'm old school analog taught.. At this point I have Samplitude Pro X3 Suite loaded, OP SYS: Windows 7 64 bit , Samplitude: on a separate H; drive with 1T space. Motherboard is ASUS Crosshair V Formula-Z, The processor:
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Greetings Based on Al's printout of Gid's codecs, I looked for and found this: https://www.videohelp.com/download/LAVFilters-0.78-x64.zip (Norton scanned with no threats found) Installed all threel Batch Files (with Admin rights) and now the Prores
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: Error while writing noise sample file! - Audio Cleaning Lab 4
  @LAERCIOSANTANA Try running the 32 bit version of SF ACL4. It usually works while sometimes the 64 bit version might not work under unknown circumstances.
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: Saved video plays at half speed, sound is normal speed
  I used Instant Replay in AMD Adrenaline software to record the video, which looks and runs perfectly fine. Only once I save the edited video in Movie Maker does the video go into slow motion. Original File Mediainfo GeneralComplete name            
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  Thank You SP. but in this case why fix an old . NET framework (4.6) TL 1.2 requirement that has been phased out many years ago, actually before Windows 10 was released for the installation of a Magix downloader, when we customers could just download
• SOUND FORGE

  7 answers, most recent on 10/27/2022

  [Solved] Download installer fails to complete (both trial or retail)
  I'm able to download the small installer for both the trial and retail version of Sound Forge 16, though the download will fail when downloading either 32bit or 64bit versions. I tried turning off my anti-virus as I know that gets recommended, but
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• ACID

  4 answers, most recent on 5/30/2023

  Acid pro 10 x64bit
  It's serial number
• Music Maker

  2 answers, most recent on 12/9/2022

  RE: [Solved] vst plugins
  @Chris-Howard Music Maker Free Edition cannot load VST plugins. You need to buy this feature for 64 bit plugins and you need to buy the VST bridge feature for 32 bit plugins. I don't know if the silver edition can load them because silver editions
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi . . . . In a nutshell, I need a high quality video format I can create from all these jpg images encoded in yuv442p preserving the original image data as much as possible - that video pro x16 can actually import correctly.  . . .
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• SOUND FORGE

  2 answers, most recent on 11/3/2022

  [Solved] SF Studio 16 installer fails
  soundforgeaudiostudio16_dlm_jep0bd.exe 64 bit trys to download but repeatedly fails. 32bit downloads fine. system is 16 processor AMD with >1gbe download speeds.
• Other products

  2 answers, most recent on 11/26/2022

  RE: [Solved] In Independence Pro 3, how do I add third-party VST instruments?
  @Jennifer-Findley Put the 64 bit VST2 dlls into C:\ProgramData\MAGIX\Independence\VST Plug-Ins After placing your VST effect plugins there you can load them via Insert FX > Add insert FX > VST Effects on the Modules tab.
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 If I could summarise your request regarding Photo Manager. Essentially, you would like Photo Manager incorporated into VPX/MMS and renamed Media Manager. This idea is feasible because it already exists in Pinnacle Studio. Pinnacle Studio has
• Samplitude

  4 answers, most recent on 3/21/2023

  [Solved] Pro X7 Suite either no sound, or LOUD hiss while other sounds play
  Pretty disappointed in this. JUST bought it, went through all the install, accepting all defaults. Wanted to make sure everything was okay so I opened a Demo song, and the title says the rest. Numerous attempts. Referred to a bunch of posts here,
• Other products

  7 answers, most recent on 8/7/2023

  RE: MP3 Deluxe 19 Question
  64 bit. My music is on an external 20TB hard drive. The computer is an 8TB hard drive. No music is actually on my computer. Out of 8TB on my computer, only 1.5 is being used.
• Samplitude

  2 answers, most recent on 1/26/2025

  archiving complete project
  I am running "Samplitude Music Studio (64 bit). lnk" (2022 version) simple question: I am simply trying to archive full projects. I want to keep my computer free from audio, midi, VIP's, etc. What I want to be able to do when I am finished with a
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  If it helps to know, the current 2021 Premium version I have says that it's 64 bit. When I try to install the 31 patch update, it tries to install and then quits at step 7 of 9. If I end up needing to purchase the 2024 Premium upgrade, should I