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I am having the same issue here is my error ----------------------------------------------------------------------MAGIX Movie Edit Pro Plus 14.01.2020 20:32----------------------------------------------------------------------CrashDump

Music Maker

10 answers, most recent on 1/15/2020

RE: "You already own all content from this serial number" - ok, and??

Update: When I go into my service center, MAGIX Music Maker Premium Edition 2019 (the version I originally bought it as, also tried installing that version and using my serial number there but it didn't work, before anyone asks) is now listed as not

Movie Studio

12 answers, most recent on 2/28/2020

RE: Licensing after a Win10 update?

@pmikep . . . . I did install MEP to my D: drive so that it would be independent of the OS. Still, upon upgrading from XP to Win7 (or maybe it was reinstalling Win7 after new hardware), MEP wanted to be reactivated over the Internet. . . .

Movie Studio

35 answers, most recent on 12/12/2019

RE: Possible Bug During Save Project

@johnebaker Hi John. Have you considered an acoustic baffle behind the mic? They can be very convenient and reasonably effective without the need to alter a

Movie Studio

9 answers, most recent on 12/10/2020

RE: [Closed] AMAZING! A company with no Real Live People to ask a question of!

@Nelson-Enns Hi . . . . "ComputerID*" . . . . The Computer ID that the program will generate is much more complex than @CubeAce has described which is the Device name which can be changed at any time, unlike the Device ID, also show in the image

Movie Studio

9 answers, most recent on 12/10/2020

RE: [Closed] AMAZING! A company with no Real Live People to ask a question of!

@Nelson-Enns Hi Nelson. The "computer ID" is the name given to it when it was built. If you didn't build it yourself then you wouldn't probably be aware it had one. It is part of the identification process the program would use to make sure the

SOUND FORGE

4 answers, most recent on 11/18/2019

RE: Sound Forge 12 Is a Buggy Mess

I feel your pain. I do a TON of audio editing and have done so for about 13 years now. The last rock solid version of SF I had was SF 8 while Sony still had it and supported it. (I think it was handed off to something like Madison media/software

Movie Studio

195 answers, most recent on 2/12/2026

RE: Any problems to expect if upgrading CPU/MB/ and operating system?

@Scenestealer Hi Peter. I don't know about other people's ability when it comes to playing around with the basic functions of how a computers software, firmware, drivers, etc. interact with each other but I do understand the fear of getting it wrong

SOUND FORGE

2 answers, most recent on 9/2/2019

Trouble Finding the Machine ID to re-Register Sound Forge 8 MP3 app

I have an old computer running Windows XP, had bought and installed, long ago, Sound Forge 8 (along with Acid Pro 6 (that was updated); and something else maybe CD Architect). Computer is not connected to the internet, so I followed the procedure to

ACID

31 answers, most recent on 10/4/2020

RE: Acid Pro 9.0.1 (24) crashing after installing new build version

Hi Guys. I signed up with 365 to learn music but this is nuts. Acid Pro Next worked a couple of times on my Windows 10 Pro 32Gb box that runs anything else i throw at it. It just crashes at start up even though I've reinstalled, restarted, asked the

Movie Studio

70 answers, most recent on 1/19/2020

RE: [Feedback] How do you like version 19.0.1.18 ?

There was an initial niggle with the extra content installers hanging halfway through the installs. However, this was solved by deleting the previous version's content folder form the templates directory.I am overall happy with this version so

Movie Studio

8 answers, most recent on 8/12/2019

RE: Reinstalling Movie Edit Pro Version 18.0.3.261

I think the problem is two fold, installing a new SSD and re-installation of Windows 10, so the computer now has a different ID, so the Magix Store does not recognize as the same machine and of course only support can correct that

Movie Studio

27 answers, most recent on 8/12/2019

RE: Decompressing gopro footage

Since @Kaywahjay has not responded to the request for MediaInfo, I too have a GoPro Hero 5 Black, and here is the info that would be in the OP's file: GeneralComplete name : S:\Movie Studio Platinum

Movie Studio

4 answers, most recent on 8/3/2019

RE: MPEG-4-Codec

I've been using earlier versions of Movie Edit Pro for many years. I just purchased the upgrade of Premium version 18.0.1.213. I can't get it to load any MPEG-4 files. When I try to load a file I get a pop up that says "The program needs access to a

Other products

One answer, on 7/18/2019

[Closed] I can't get the computer id for Movie Studio Platinium 12.0

Helo Magix, I have a Serial of Movie Studio Platinium 12.0 but now i can't setup it. I tried but : Invalid computer ID The computer ID you entered is incorrect.Please check your entry. Please help me get the computer ID

SOUND FORGE

One answer, on 5/27/2019

I just bought "Sony PS-LX300USB Turntable"

It came with a Sound Forge Audio Studio 9 LE disc. After I installed the software it asked for a serial number. After some effort I found the serial number on another screen and now it wants the computer ID but not the computer ID that was on that

Movie Studio

11 answers, most recent on 5/7/2019

Burn abort (encoder error) MEP17

OK, old software but before you dismiss this with the recommendation to upgrade to a recent version, understand that it must not be an encoder error as reported for a couple of reasons: It's a nearly 2-hour movie and it successfully encodes to

Music Maker

6 answers, most recent on 3/31/2019

RE: ComputerID !!!

Hi When I want to enter any code found, whether it's the computer ID or the windows identifier, one information always pops up. !!! Error during activation !!! THE ACTIVATION WAS NOT ASKED. PLEASE TRY LATER !!!

Music Maker

6 answers, most recent on 3/31/2019

RE: ComputerID !!!

@Pawe-Mulewski Hi . . . . The computerID is required. . . . . If you are registering/activating the software online, the computer id should not be being asked for. The only time it is necessary is when you elect to register the software manually

Music Maker

5 answers, most recent on 4/7/2020

I can no longer open this file.

Hello, I am trying to access this file that I have worked for several months on, but it will not open. I had to reboot my computer when it was open, and now when I try to open it, it comes up with an error saying that it can't be opened. I have

Video Pro X

No answers, created on 3/14/2019

Video Pro x 7 - Glitchy video (UPDATED)

UPDATE: We tried opening this project on a new computer running Magix Video PRO 7.(The same version that the original project was edited in.)We began receiving multiple errors; such as: "Read Error in File E:// name of project.MVPRequested:

Video Pro X

6 answers, most recent on 3/10/2019

RE: No video footage displayed in Video X Pro

Hi John,1. For source info see below. 2. Using an AMD Phenom 2 computer and using VPX 16.02.317. I have used VPX many times already.Zy Play is an Android app I have used to record video as I am using their gimbal Zhiyun Smooth 4. I used the same

SOUND FORGE

2 answers, most recent on 9/2/2020

Moving from one Mac to another

I know this has been asked before, but I don't think it has ever been answered. Most of the support topics on the Magix site refer to the Windows version of Sound Forge only. I moved my home Mac to the office and bought a new Mac for the home

Movie Studio

8 answers, most recent on 3/4/2019

RE: Importing all videos not in native resolution is just black screen.

GeneralComplete name : C:\Users\tjdav\Desktop\Replay_2019.03.03-20.17.mp4Format : MPEG-4Format profile : Base MediaCodec ID : isom