• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  @MME007 Hi Marc. TVs on average have a slower pixel response than that of monitors although some of the newer models are getting faster. As far as I'm aware it is unwise to change the refresh rate of a monitor from your graphics software. Is your TV
• Rescue Your Videotapes!

  9 answers, most recent on 1/30/2024

  RE: Video Converter not recognised
  @Andrew-Tull Hi The image you have posted of your computer specification is impossible to read and contains a lot of irrelevant information. See this topic for what is required and please quote processor and graphics card make/model in full, and
• Photostory

  One answer, on 9/30/2024

  RE: Video Audio issues in slideshow production.
  @Jarek-Trathen Hi As the issue occurs after adding video to the timeline, what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results,
• Movie Studio

  9 answers, most recent on 12/29/2024

  RE: Magix Movie Edit Pro 2025 is stuttering, stopping and starting.
  @marvinglenn Hi Some data is missing:- Which Nvidia GPU is installed, full name and model please, are its drivers up to date and is the GPU selected in the MMS Program settings, Device options tab, Import, Processing and Export options? What video
• Music Maker

  13 answers, most recent on 2/17/2024

  RE: VSTs never work anymore
  @Derek-Davidson Hi . . . . I Think hes talking abt vst effects, not instruments. . . . @Thistof mentions Vita Concert Guitar. . . . . 'I installed magix acid pro 8' . . . . Are you running both Acid and Music Maker at the same time? Are you having
• ACID

  12 answers, most recent on 4/2/2023

  RE: AM-Munition_VST fail registry
  @David-Salinas Can you please answer the question whether the other Analogue Modelling Suite plugins work fine?
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @AAProds @Henrique-GomesCoe @johnebaker Hi John. I read and understood that some time back. I think that section of the manual has not been updated for some time as I would think AV1 would also be capable as an export format if it is to compete with
• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  @Tom-Dussek Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  @Kev38 Hi . . . . I don't have a program icon on my home screen, it didn't install properly . . . . What is your computer specification? See this topic for the information required. Please quote the processor, GPU make and model and the Windows
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build
• Movie Studio

  11 answers, most recent on 3/11/2024

  RE: Magix deliberately slowing-down older versions of MEP?!?
  @Apollo89x Hi . . . . Magix deliberately slowing-down older versions of MEP . . . . They are not, however your laptop maybe the issue, so we need more information to help diagnose the issue you are having: The specification of your computer system
• Movie Studio

  8 answers, most recent on 9/18/2023

  RE: MEP and NUC PC
  @martin-brennan Hi Martin. Looking at the Specs page (assuming this is your model NUC) it should run, but 'well' may be definitive of expectations and overall use of file types, resolutions, applied effects etc. Curiously according to that specs
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @big_guitar Hi . . . . Why so finnicky? . . . . The video format you are trying to import is standard 720p h.264/AAC encoded, so it is unlikely that this is the cause of the issue. However, the program can be 'finicky' about the hardware, drivers
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi The issue is with an Intel graphics accelerator driver - see this Microsoft topic for a possible resolution. If that does not fix the issue, we need more information to help diagnose the issue(s) you are having: The specification of
• Photostory

  7 answers, most recent on 11/16/2024

  RE: (MAGIX Photostory Deluxe) Hardware acceleration?
  @Brian-Combley Hi In addition to @emmrecs comment and the issue with the keyboard shortcuts :- . . . . Does 2025 version of Photostory support the graphics processor and if so where do you turn it on . . . . The program does support Intel/Nvidia/AMD
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Welcome to the Magix user to user forums. First, there is no subscription involved with purchasing any version and edition of MusicMaker. Each major version release has now to be purchased by a one-off payment, but if a user decides
• Video Easy

  7 answers, most recent on 9/10/2023

  RE: Converting Sony DV videos to laptop windows
  @clarisse-s Hi . . . . I have already purchased two converters. . . . What are the make/model numbers of them? From your original post it appears you have the i-Link connector to RCA plugs as in the image I posted above - is this
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Movie Studio

  6 answers, most recent on 3/22/2024

  RE: Video Playback no longer working Movie Edit Pro Premium
  @paul-p2106 Hi . . . . a frozen frame . . . . Assuming you mean in the Preview monitor, try the following: In the folder containing the source video delete the files which have the file extension .H0 and .HDP. - these are support files created on
• SOUND FORGE

  6 answers, most recent on 2/15/2024

  RE: Sound Forge not recording
  @Dick-Wilson I'm recording one track, with everything feeding into a single microphone. But only my voice is getting recorded. Everything else the microphone seems to ignore regardless of its proximity to the microphone, clapping hands directly in
• Music Maker

  15 answers, most recent on 5/22/2024

  RE: Mic sound distorted
  @Richard-Docherty Having looked at the interface you name can you confirm the following: When you want to record from the mic, you are removing one of the cables from the keyboard and plugging in the mic cable. Is that correct? If so, what type of
• Music Maker

  One answer, on 12/11/2023

  RE: CTL + Z
  @frank-flores Hi Works fine here so long as the last action taken is to stop recording. Given the problems you have been having with 'dropped VST's and paths' we need more information to help diagnose the issue(s) you are having: The specification
• Video Pro X

  31 answers, most recent on 8/28/2024

  Selecting Movie Settings with VP X16
  I have VP X16 (22.0.1.219).My PC isDell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635)DVD Burner