• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  No. It just means I know where the issue is coming from. Still do not know why. It only happens with Magix. No problems with gaming or other programs. Ran 3DMark stress test without issue.
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @Gid Hi, MMS2024 Suite and MMS 2025 Platinum can be installed on the same computer without any problems. But if MMS2024 had also been Platinum, it would still have been overwritten by MMS2025 Platinum. HTHRob
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @johnebaker Still having an issue so I decided to create a video to explain.
• Off topic

  One answer, on 2/14/2025

  [Closed] Can't seem to get discount for Sony Vegas Pro 8
  I sent in the registration codes but they are no longer recognized. I still want the upgrade pricing.
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  There seems to be no one home at MAGIX Support! I have tried following up on this issue but with no REAL support as my P3 license needs them to help resolve as even the BOT suggests prediciment is that only someone in support needs to help
• SOUND FORGE

  2 answers, most recent on 6/23/2025

  RE: Why in Sound Forge Pro 18 is there two version of Channel Converter?
  Thanks again for your help. I ended up re-creating the presets from the Channel Converter in Processes into the second version used in my script. But the second one still can't handle more than 6 Sources. So for those I have to use Sound Forge Pro
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  Goodbye Sound Forge
  Like a lot of people here, I've been a lot time user and a fan of Sound Forge since version 4.5c, when was it still developed by the amazing Sonic Foundry. It (was) a brilliant editor. Easy to use, fast, reliable. Things got much worse after version
• Music Maker

  2 answers, most recent on 10/25/2023

  [Solved] Problem after updating soundpools
  I am having a problem with MM 2024 - I updated several soundpools and now I cant see the objects properly (see screen shot). I see them in the soundpool window (bottom of image) but when I move something up to a track it just draws a straight line
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @CubeAce 😂😂🤷‍♂️ I don't remember ever seeing that msg but maybe I did at some point in the past, I have VP18, 19, 20, 21 & 22. . & why you still can't get the audio in VPX 🤷‍♂️. Did you restart the PC?
• Photostory

  20 answers, most recent on 2/28/2026

  Photostory 2026, "RC String 8875 not found"
  Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but
• Movie Studio

  One answer, on 6/30/2025

  picture set animation
  for Suite 2025, I forgot how to do it and cannot find my post about it😬 I wanted to animate set of still pictures...I remember I had to had at least 10 tracks... please refresh my memory 🍷
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hello, @SP. thanks for your suggestion but it didn't work, still the same issue. To make it clear: the crash happens when trying to authorise, there's something with the magix autorotation tool that can't get through. I cnat even get to the SF11
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I have burned many other projects of this size and length on 8.5gb blanks with no problems. As I said, even though the program burn said ":successfully completed" on playback the disc would freeze or pause at a certain point when played on more than
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Still only bots replying even after I was told I would be forwarded to an advisor. This is the last time I will do an upgrade with Magix. Every time I have updated Photostory there has been a glitch however in the past when you do get an adviser its
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @Can-Dive Hi, I just got around to rechecking out recording using MAGIX Capture (1.0.59.0) from VPX16. I am on Windows 10 using a Logitec Camera. Using the Logitec recording program, my video was 30fps, audio 48 kHz. Using Capture, still 24 fps,
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had
• SOUND FORGE

  2 answers, most recent on 9/1/2025

  Software is glitching.
  I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).
• Other products

  2 answers, most recent on 10/21/2025

  RE: [Closed] Sony Vegas
  @David-Kern As this thread is still open I'll give you the link to the relative thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ Any further queries should, as
• Music Maker

  One answer, on 8/5/2025

  RE: Instruments
  @D305_CREATOR. No, you should still have access to them, as long as you use the same customer account. If they appear with a lock icon or you need to pay for them again I recommend you open the Music Maker program settings and click on the button to
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Hello again John EB - I understand your comment this p.m, thanks for that. I couldn't fit hardware myself but we have one local firm (one man band) here that would be capable. I've noted your recommendation. In error, I used 1920 x 1080 camera
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  This is the essence of my problem. I have emails from Magix confirming my email address and original order in 2021 but that email is not recognised by the system. I have tried all other email address I have and checked for typos and to no avail. I
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: [Solved] where is spectralayers pro??
  SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders. If