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  • Web Designer
    One answer, on 8/31/2024
    Editing HTML code
    I have made a web site using Web Designer Premium. On at least one page, there are two pieces of text in diifferent languages and google translates one intoo English. I have found that a couple of lines of HTML can stop this but cannot find out how
  • Off topic
    One answer, on 1/18/2026
    [Closed] I am not able to purchase DVD Architect 7.O
    On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the
  • Samplitude
    4 answers, most recent on 3/25/2025
    RE: music studio 2025 Auto Mastering?
    @CRH Samplitude Music Studio X8 is based on Samplitude Pro X8. Music Studio versions 2024 and earlier had a different code base and a different mastering chain compared to the Pro X versions. You now need to select the mastering plugins you want to
  • Movie Studio
    26 answers, most recent on 3/14/2023
    [Solved] MPEG 4 Codec
    I bought the code, got the registration code, but cannot place it??? The programms demandes all the time, that I have to buy it again
  • SOUND FORGE
    3 answers, most recent on 2/19/2025
    RE: Redeem a voucher code.
    Ich habe meinen Computer aktualisiert und die Software Magix Video Deluxe 2024 Plus Platinum entfernt. Ich versuche, die Software erneut zu installieren, und werde nach der Seriennummer gefragt, aber ich muss auf „Einlösen“ gehen und die
  • SOUND FORGE
    One answer, on 9/13/2025
    problem registering Sound Forge 9.
    I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an
  • SOUND FORGE
    10 answers, most recent on 2/17/2025
    RE: Can SF 7 be uninstalled and reinstalled?
    You might try the 'reset/clear cache' procedure, which has resolved MP3 issues before... I am not sure about SF-7 though. Magix versions of SF has the 'Reset' tool in the 'File' menu, but Sonic Foundry and Sony versions do not. It can be done though
  • Music Maker
    5 answers, most recent on 4/22/2024
    RE: MUSIC MAKER 2024 PREMIUM & Loops Unlimited (annual) - charged twice
    @SP. - there are two problems - 1. when I tried to Enter the SN for Unlimited Loop, I got the error that the code is invalid (the one I got with original purchase), 2. when I then tried to see the Unlimited Loops in the app whether it was activated
  • SOUND FORGE
    4 answers, most recent on 7/29/2024
    RE: Sound Forge Registration on New DAW
    @Michael-Jones6957 The exact error message would be helpful. Did you try to redeem a voucher code a second time? Did you try to register the serial number a second time? Both are not possible. Did you try to activate the serial number after running
  • SOUND FORGE
    2 answers, most recent on 6/5/2024
    RE: Missing/Bd Activation code for sound forge 2 and 17
    @Dominic-DeMercurio What is the error message you are getting? Are you maybe trying to enter a voucher code as a serial number? You must first redeem the voucher code here https://www.magix.com/redeem After that, you'll get a serial number. If you
  • Video Pro X
    One answer, on 2/13/2025
    RE: proDAD/Mercalli - where is it?
    @Tormod-Eikill Hi and welcome to the user to user forums. Instructions and activation codes for any offered third party effects that come with the purchase of a Magix program is sent to you in their 'Confirmation of your order from Magix' email. You
  • SOUND FORGE
    14 answers, most recent on 8/29/2025
    RE: where is spectralayers pro??
    SLP (SpectraLayers Pro) would have a unique activation code which should be in the email Magix sent you after your purchase of the SFP Suite with the other activation serials. If you can not find it, first look in your spam or junk email folders.
  • Video Pro X
    6 answers, most recent on 6/28/2024
    RE: program won't open
    i don't see an " my products tab " at the top of the page ? it is not a password issue, the error code -24 says that the activation code is under a different email address, and i have no idea how that is i have been using the same email for some 20
  • Video Pro X
    6 answers, most recent on 7/13/2025
    [Closed] It pauses
    I got video pro X17 installed last week. (it will output as mpeg4) Go to use it today it trys to "mix down" then it pauses/stops/ freezes, I have to use task manager to close the programme, any ideas? No codes, nothing, it just stops, and will not
  • ACID
    12 answers, most recent on 1/31/2025
    RE: Loops and songs and error message
    @Harold-Brush Welcome to the Magix users forums. Which version of ACID do you have and when and where did you buy it? I don't own ACID so can't advise on the location of the loops etc., but are you certain you are entering the serial number exactly
  • Movie Studio
    One answer, on 7/17/2024
    Audio being exported is mixed up.
    I made a simple demo toggling between white and black screens and having the 440Hz middle A tone going on/off. I will include the source files and the final exported .MP4 to demonstrate the problem I have whenever writing any audio in my
  • Rescue Your Videotapes!
    One answer, on 4/8/2026
    RE: Unable to Activate Product – Error -24 (New Purchase)
    @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
  • SOUND FORGE
    7 answers, most recent on 6/12/2024
    RE: Trial Activation Code received but rejected by activation field
    Yes, I did click that very button, and went through this sequence three times. It takes me to the activation page that I described, not correctly prefixing the activation code.
  • Movie Studio
    6 answers, most recent on 7/29/2024
    RE: proDAD ACTIVITION
    @Emmanuel-Frimpong Hi. I've just checked my own and the Mercalli Pro does not appear in that section. Only ProDad Vitascene is showing in my program. The activation for Mercalli should have been shown as a download link to follow in your program
  • Samplitude
    26 answers, most recent on 6/20/2024
    RE: Samplitude Pro X5 for less than $25
    @GRB Yes, that's why it is named Music Studio X8 and not Music Studio 2024. It now has the same code base as Samplitude Pro X8.
  • SOUND FORGE
    6 answers, most recent on 11/13/2025
    [Solved] Sound Forge Audio Studio 17
    I keep getting asked to re-register Sound Forge Audio Studio 17, but everytime I try to re-register it tells me that I am already registered and give me a -14 error code. How do I go about getting a refund to this product I am completely turned off
  • SOUND FORGE
    2 answers, most recent on 3/31/2025
    RE: Twice I have been sold a non working product
    @jacc-Thorpe Hi . . . . I've been told that the voucher code is invalid . . . . Voucher codes are valid for 1 redemption only, just like any other purchase voucher. Once redeemed you get the serial number which is what you need to activate the
  • Video Pro X
    62 answers, most recent on 5/15/2025
    RE: Should I choose Video Pro X or Vegas Pro?
    @AAProds Hi Al. So me having almost identical settings but changing the coding quality to 'Best' made no difference. It took me about 4 attempts to get the 30,000 and 33,000 bit settings so the output render matched your own. My only concern at this
  • Video Pro X
    4 answers, most recent on 10/14/2025
    RE: Bought the vMAGIX Video deluxe 2026 plus.
    @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
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