• ACID

  No answers, created on 11/29/2024

  Acid Pro 11 Crash During Start
  I have Acid Pro 11.0.2.22 x64 installed on a Windows 11 Lenova Yoga 9 laptop. When I start the program, the splashscreen pops up and start-up continues loading uptio the begining few seconds of the vst scan. Once it hits that point in loading the
• Movie Studio

  12 answers, most recent on 4/23/2025

  [Solved] Error after installation when opening program
  Magix Movie Studio 2023 Suite Just purchased on 12/22/2022 When program opens I get the following error: Error in module "OpenCL.dll" (Load address: 0x00007FFEC0A90000) to address 0x00007FFEC0A92F56 (Exception 0xc0000005
• Music Maker

  2 answers, most recent on 2/19/2024

  RE: 10661
  @Chasidy-Dobbs Hi Music Maker is a Windows only program and will not install which is what the error message is indicating. If you have Parallels and a Windows OS installed on the virtual machine then you can try installing Music maker, however if
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Music Maker

  15 answers, most recent on 4/7/2026

  installation failed
  upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Music Maker

  One answer, on 1/11/2024

  Closing Music Maker causes JRE crash
  Whenever I close Music Maker 2024, at least one other program using the Java Runtime Environment completely crashes. The programs of choice in my case are PyCharm and IntelliJ, both programming IDEs. The crash log often looks something like this: ##
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker @Gid @Can-Dive @CubeAce Hi, I saw the error of my ways in John EB's first video. I was selecting any object to start, usually what I intended to be the Reference object, instead of selecting the Target object. As you mentioned,
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Welcome to the Magix users forum. What you have downloaded is the Magix Download Manager for MMS 2024. It is NOT the installation files, it is the file that, when run, connects to the Magix server and downloads the actual
• Movie Studio

  One answer, on 2/15/2024

  RE: Crashing
  @James-NICKERSON3518 Hi We need a lot more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Hi John: I had four videos in this batch. 2 needed silence trimmed from the beginning. All 4 required audio improvements. I could not figure out how to split in my Magix s/w, so I do this using MP4Splitter that someone here recommended. Others gave
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily
• Movie Studio

  7 answers, most recent on 1/4/2024

  RE: Old Video Pro 2015 ver
  @JA-Conzen Hi Thanks for the error message. Try downloading and install the Visual C++ 2008 redistributable, both versions, from here, reboot the computer and then install the program. HTH John EB
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Yes audio mixer is turned on and not muted. The video/audio tab option is checked and on in the program settings. There appears to be some error in the apple pro res video mov files when I try to import them I have no audio. If I shoot use h265 or
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  @SCOTT-CHAMBERLAIN In the past there were problems with hidden error messages (for example a message box if the screen resolution is too low) that needed to be closed before the program will continue. If you encountered the same problem it's
• Other products

  2 answers, most recent on 12/27/2022

  RE: [Solved] burnig problem
  @bruce-mcmillan Welcome to the Magix user to user forums. Which Magix video programs and what is the make and model of your DVD burner? What has changed on your computer since you were last able to use it to create a disc? The latest Magix Burn
• Xara Designer Pro

  7 answers, most recent on 8/4/2023

  RE: Help, xara web designer pro no longer saves.
  @Jon-Cawdron Hi . . . . Every time i try and save I'm getting error (unknown error 22) . . . . This would suggest that the program is being blocked either by the destination drive/folder being missing or full. Which drive and folder is the program
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  @mark-perry Hi Thanks for the information. . . . . doesn't incudes the Adjust and Split tabs only Ok Ignore Cancel . . . . Different program versions - clicking the OK button will split the project however this is not what you want as the remaining
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @CubeAce @Ralph_S  It's important that once a drive is allocated a drive letter that it is never changed.  Ray, of course you can change drive letters, just like you can rearrange your folders eg move a project folder to a different drive. You just
• Music Maker

  10 answers, most recent on 9/12/2023

  RE: crashes
  ok i have music maker 24 plus .version 32.0.2.11 the error codes are Internal DSP error :effect "tempo-Pitch/Resample" will be ignored and also Lock not passed during loading Effid:150 this happened when i wanted to load a project up or trying like