• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  so everything installed fine. I used the program this morning to make a song without issue (Shameless track post lol https://on.soundcloud.com/qrcMt). The problem in the updater not doing anything when the update has downloaded. The minute i click
• Video Easy

  11 answers, most recent on 2/26/2024

  RE: Registering a Downloaded copy
  @martin-k9847 I just need a serial key. How do I get one That question was answered much earlier in this thread: you need to buy the new version of the program. Sorry, there is no alternative! BTW, I don't believe either @johnebaker or I were
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  @DanM. It would appear, from the error message and the screen behind, that you are trying to install Music Maker whilst also having a version of the program open and running. Is that true? If so, try closing the version that is open and then retry
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker @Gid @Can-Dive @CubeAce Hi, I saw the error of my ways in John EB's first video. I was selecting any object to start, usually what I intended to be the Reference object, instead of selecting the Target object. As you mentioned,
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• SOUND FORGE

  18 answers, most recent on 4/14/2024

  RE: Izotope RX 10
  Hello all, I've been trying to use Rx 10 elements with sound forge audio 16 for about a month, uninstall reinstall, nothing works. I have izotope portal installed and ALL programs authorized. When I go to preferences, add path, izotope, I keep
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Off topic

  One answer, on 3/3/2024

  RE: Reloading software on new PC
  @David-Somboretz Hi For Magix products, ie not Vegas Pro or any of its derivatives, they have their own forum - link is at the bottom of this page, then we need more information: All products full names and versions. The specification of your
• Movie Studio

  One answer, on 11/29/2023

  [Closed] I can't render my project
  I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187, I have a project that I need to render urgently, the last time I went to render it was crashing due to lack of
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• SOUND FORGE

  3 answers, most recent on 12/28/2022

  [Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek
  With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all
• Music Maker

  9 answers, most recent on 8/1/2023

  RE: Not able to activate my product
  I am not seeing a problem with my email Removed by Moderator. So, I uninstalled the program and went to a link which now ask me to put in the serial #, once loaded an error came up, "shopmanager Cache DBerror. Driver NotAvialiable? Does that make a
• Samplitude

  21 answers, most recent on 6/20/2024

  [Solved] Change of Vita Directory: installing Samplitude from scratch?
  I'm about to upgrade my old (and very stable) Samplitude Music Studio to the new 2023-version. But at the same time I want to get rid of having my Magix VSTinstruments (obligatory?) installed on my (near full SSD) C-disk (the well known
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  So I tried it again and it magically (magixically?) worked. Is the serial number registration process on their end just very, very slow? If so they should warn users to wait an hour or two before installing. Either way, the error messages didn't say
• Movie Studio

  One answer, on 5/29/2024

  Registrierung des MP4-Codec funktioniert nicht
  Hello, I purchased Video Deluxe 2022 from a retailer, installed and registered it (Windows 10 Home, Build 19045; x64-based PC with a 2010 Core i5). Unfortunately, I am unable to use the software properly because I can't download the MP4 codec (error
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  Hi John, I get the same error message if I double click on the file MusicEditor.exe in the program files folder. I've tried getting it to work with the antivirus turned off. No luck. I've provided info about my computer in My Signature in my
• Music Maker

  12 answers, most recent on 4/27/2024

  RE: Music Maker update 32.1.0.17
  Cześć, Od wczoraj mam problem z MMM. Wcześniej nie można było wrzucić tego elementu i wyskakiwać błąd, że jakiś folder jest bezpieczony przed zapisem, a ten sam Soundpoole nie chciał się wgrać (sklep, chciał uzyskać nowe). Odinstalowałem i
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Betovalle Hi Roberto, So, your request is to fix up Vegas Video Stabilization to have resampling, similar to Vegas Pro, correct? Note that many users here have Mercalli and don't use Vegas Video Stablization. @Can-Dive Hi, First off, Magix has
• Music Maker

  One answer, on 8/1/2023

  RE: freezes once open up
  @phillip-lamb It could be that there is a hidden error message behind the splash screen you cannot see but need to close before the program can continue. Try pressing the left arrow key and then Enter on your keyboard or the right arrow key and then
• Movie Studio

  One answer, on 4/26/2024

  Help. Me.
  I have been using Movie Studio Platinum 2024 for almost 6 months now, and I absolutely. DETEST. this program.I have been working on this project for 3 weeks, close to rendering it, however I can't seem to actually do anything because all it does is
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  @Ludwig-Bouwer I suspect it crashes during the VST scan. Try moving the audio_plugin_scan_server and audio_plugin_scan_server_x64 executables in the Sound Forge program folder to a different location, for example create a new backup subfolder and