• Photostory

  One answer, on 8/11/2023

  Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
  Program can't find DVD burner for project on PC with Windows 10, even after deleting and reinstalling Magix program
• Video Pro X

  12 answers, most recent on 10/8/2023

  RE: splash screen block error message
  @CubeAce @Ralph_S  It's important that once a drive is allocated a drive letter that it is never changed.  Ray, of course you can change drive letters, just like you can rearrange your folders eg move a project folder to a different drive. You just
• Photostory

  8 answers, most recent on 2/15/2023

  RE: [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  @bdesha Hi . . . . NVidia GeForce GT640 . . .  I have a feeling that the replacement card is the cause of the problem that I am encountering . . . . I would agree - the GT640 is not usable by the program as it does not support NVENC - I would
• Movie Studio

  One answer, on 2/22/2026

  RE: M0vie Stadio 2026 Platinum
  @takashi-kawaguchi Google translate:   フォーラムへようこそ。 発生している問題の診断にあたり、以下の情報をご提供いただく必要があります。 Windows のバージョンやプログラムのバージョンなど、お使いのコンピュータシステムの仕様について、こちらのトピック https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/
• Music Maker

  10 answers, most recent on 9/12/2023

  crashes
  for some time now even after updates and patches my mm crashes and also has an error when i pitch and timeshift , i have the plus version , ive just been on the program with my project and i added drums and the whole program crashed.  
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  Yes audio mixer is turned on and not muted. The video/audio tab option is checked and on in the program settings. There appears to be some error in the apple pro res video mov files when I try to import them I have no audio. If I shoot use h265 or
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Ken-Stanley Welcome to the Magix users forum. First, are you aware that Vegas Movie Studio 16 Platinum and Magix Movie Studio 2025 are completely different programs? The latter is built on the old Magix Movie Edit Pro. Movie Studio 2025 is NOT an
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  @mark-perry Hi Thanks for the information. . . . . doesn't incudes the Adjust and Split tabs only Ok Ignore Cancel . . . . Different program versions - clicking the OK button will split the project however this is not what you want as the remaining
• SOUND FORGE

  No answers, created on 10/10/2023

  Constant Error Message after editing
  I will be working on editing projects and invariably at some point when I save a file, I get the message "Warning. An error occurred while saving one or more files. The file could not be opened. Make sure the file exists and that you have access to
• Other products

  2 answers, most recent on 12/27/2022

  RE: [Solved] burnig problem
  @bruce-mcmillan Welcome to the Magix user to user forums. Which Magix video programs and what is the make and model of your DVD burner? What has changed on your computer since you were last able to use it to create a disc? The latest Magix Burn
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker @Gid @Can-Dive @CubeAce Hi, I saw the error of my ways in John EB's first video. I was selecting any object to start, usually what I intended to be the Reference object, instead of selecting the Target object. As you mentioned,
• SOUND FORGE

  7 answers, most recent on 1/5/2025

  RE: Preventing or correcting Sound Forge AS 17 90* rotation of mp4 file
  Hi John: I had four videos in this batch. 2 needed silence trimmed from the beginning. All 4 required audio improvements. I could not figure out how to split in my Magix s/w, so I do this using MP4Splitter that someone here recommended. Others gave
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Samplitude

  10 answers, most recent on 10/10/2023

  Export Error - Won’t Save New File
  I just ordered the Samplitude Pro X8 Suite. I have been using the Samplitude 20 program for some years now. To save the file working on, you have to export the file. With the new Samplitude program I can’t get it to export correctly. I need help.
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 HI The error is occurring with a Windows component, as a first step check the Windows 11 installation following this tutorial, steps 3 to 11. Although the tutorial refers to Windows 10 it also applies to Windows 11. John EBForum
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  Windows Update notifies me that Windows is up to date as of 9:50 am this morning. I temporarily turned off my antivirus and Windows Defender firewall to install update patches, but I still got the same "File in Use" error message. I was able to
• Movie Studio

  One answer, on 9/28/2023

  Unable to re-install MEP (2022 version)
  I had MEP installed on my computer.Had an issue suddenly occur today when trying to open it where it kept saying ''error 14''.I thus uninstalled the program, planning to re-install it...But when I try to it keeps showing this error message:  
• Music Maker

  15 answers, most recent on 4/7/2026

  installation failed
  upgraded Magix Music Maker 2024 Premium from version 32.1.0.18 to Magix Music Maker 2026 Premium version 34.0.0.6 and I have problems with the installation. As you can see in the pictures, everything is described. I am trying to install some of the
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• Music Maker

  3 answers, most recent on 3/9/2024

  RE: Music Maker 2024 Premium edition KEEPS CRASHING
  @Crayyy Hi The MUMA location error usually occurs when using an external audio interface ASIO driver mismatch. If this is the case in Music Maker program settings the audio device must be set to use the external audio device's drivers not the Magix
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  I'm surprised Go-Pro do not have a program that would do that for you  @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has
• SOUND FORGE

  5 answers, most recent on 10/25/2023

  RE: Sound Forge pro 11 Crashes
  Hi @roderick-horn. do you get the same error when SF is run as an administrator:Right-click the Sound Forge 11 <.exe> launcher (or shortcut), choose Properties> select the 'Compatibility' tab, Under 'Privilege level', check-mark "Run this