• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker @Gid @Can-Dive @CubeAce Hi, I saw the error of my ways in John EB's first video. I was selecting any object to start, usually what I intended to be the Reference object, instead of selecting the Target object. As you mentioned,
• Movie Studio

  13 answers, most recent on 8/17/2023

  Program Error
  Out of the blue Studio 23 crashes when trying to import video files. Has worked fine since purchase. Message Error in Module "VCRUNTIME 140 dll" load address 0x00007FF8E55F0000 TO ADDRESS 0x00007FF8E55F 188C- EXCEPTION 0X0000005 ACCESS VIOLATION. I
• Movie Studio

  2 answers, most recent on 5/4/2023

  Exporting Video Error
  Hello. Bought Magix Studio 2023 Platnium to make a video with music of our family holiday. After spending HOURS putting it together, now I get errors trying to export it. I have tried different formats and the error box comes up with no error code.
• Samplitude

  21 answers, most recent on 6/20/2024

  [Solved] Change of Vita Directory: installing Samplitude from scratch?
  I'm about to upgrade my old (and very stable) Samplitude Music Studio to the new 2023-version. But at the same time I want to get rid of having my Magix VSTinstruments (obligatory?) installed on my (near full SSD) C-disk (the well known
• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki When the program throws and error message like that, I doubt it is a hardware issue. I was able open and work on HEVC MOVs from an iphone 11 on my old i5. it wasn't a pleasant experience, but I could open them. This issue will be
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: Serial Number is Invalid or may apply to another product
  Are you telling me that on Nov 2, 2023 for a purchase of the latest version of ACL made on the same day, Magix sent me a link to a version of the program from pre-2014 and pre-2014 installation instructions? How is that even possible? So I need to
• Movie Studio

  One answer, on 5/29/2024

  Registrierung des MP4-Codec funktioniert nicht
  Hello, I purchased Video Deluxe 2022 from a retailer, installed and registered it (Windows 10 Home, Build 19045; x64-based PC with a 2010 Core i5). Unfortunately, I am unable to use the software properly because I can't download the MP4 codec (error
• Music Maker

  12 answers, most recent on 4/27/2024

  RE: Music Maker update 32.1.0.17
  Cześć, Od wczoraj mam problem z MMM. Wcześniej nie można było wrzucić tego elementu i wyskakiwać błąd, że jakiś folder jest bezpieczony przed zapisem, a ten sam Soundpoole nie chciał się wgrać (sklep, chciał uzyskać nowe). Odinstalowałem i
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Other products

  9 answers, most recent on 7/3/2023

  RE: Registration-Code- 14
  @Nayyar-Abbas Hello!  Error 14 means you are trying to unlock the wrong program with the serial number.  You can download the correct program here: https://www.magix.com/int/support/my-service-center/product-downloads/     Hallo! Fehler 14 bedeutet,
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  One answer, on 4/26/2024

  Help. Me.
  I have been using Movie Studio Platinum 2024 for almost 6 months now, and I absolutely. DETEST. this program.I have been working on this project for 3 weeks, close to rendering it, however I can't seem to actually do anything because all it does is
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• Movie Studio

  2 answers, most recent on 1/19/2023

  Startup PROBLEM
  an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
• Movie Studio

  One answer, on 11/18/2023

  [Closed] Downloading Movie Studio Vegas PRO Edit 21
  Have attempted to down load this version and first attempt error not enough space on hard drive. Added space but opted to use different partition which had over 100GB and it was down loading, but got a second message after it started referring to
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Betovalle Hi Roberto, So, your request is to fix up Vegas Video Stabilization to have resampling, similar to Vegas Pro, correct? Note that many users here have Mercalli and don't use Vegas Video Stablization. @Can-Dive Hi, First off, Magix has
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  Thank you all for your help. As I suggested, it was in the errors of some document. I completely uninstalled the program, manually deleted all the folders from the C drive. Now everything started working again. The sound pools open. And this is the
• Music Maker

  7 answers, most recent on 8/19/2023

  RE: Installation process
  @Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,
• Photostory

  2 answers, most recent on 12/18/2023

  Export incomplete task
  Hello, if I start the export task, the program always stops responding in the final, the error occurred 3 days ago, everything was fine before. I let export the same data several timessending photo Thank you for answer
• Photostory

  One answer, on 6/3/2023

  RE: Error while trying to activate with serialnumber
  @David-Kerpel Hi . . . . When I enter the code, -starting with P2-51912 . . . . The P2- prefix is for a pre 2015 Magix product. If you are trying to use this serial number on a newer product then you should be getting an 'Error code -14 you are
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. Upon closer inspection there is a difference in your files encoding on the line of your file Format profile : High@L3.1 Where mine is Format profile : High@L4.2 and looking to see if there are any other problems with that encoding I