• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi This is most likely your Antivirus/Firewall program blocking the Download Manager which actually downloads and runs the main program installer. Try disabling the Protected folder/Real time protection feature of the AV/Firewall. If that
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program
• Movie Studio

  12 answers, most recent on 5/2/2022

  [Solved] Upgraded and receive msg Elements.ofx error. cannot solve!!
  Cannot open application.  c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info. does not exist
• Video Pro X

  16 answers, most recent on 3/27/2025

  RE: VPX16 Shot Match - How to (Help?!)
  @johnebaker @Gid @Can-Dive @CubeAce Hi, I saw the error of my ways in John EB's first video. I was selecting any object to start, usually what I intended to be the Reference object, instead of selecting the Target object. As you mentioned,
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Update: Bit of Balance to the majority of Negative/Unhappy/Critical comments on Acid (and/or Magix). With Magix support help... and lots of time spent by my own decision to do things from the cleanest slate as possible.... I was able to get Acid
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie
• Audio Cleaning Lab

  14 answers, most recent on 3/31/2023

  RE: Error while writing noise sample file
  This software error makes batch processing completely useless!!! I tried excluding process from antivirus data protection, but no change.From the dates of previous posts, this software error has been ongoing since 2021 at least.It was a mild
• Music Maker

  45 answers, most recent on 5/18/2023

  RE: Music Maker update 31.0.4.50
  I wrote my update here last night and when I went back to the program it had restarted itself. Used it for a minute and set the ASIO again as it had dropped itself again. Then I changed to browser which had now lost sound all together. Music Maker
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  @GRB The first Magix software you install, will give you the option to select the directory of the Common folder inside the manual installation settings. This will not work during subsequent installations, the field isn't editable. You first need
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al, AI Image recognition: that will have come from some nerd who runs a security company and gets grainy lo-res CCTV footage and wants something to perform miracles on it such as identifying people and number plates 300m away in the
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Roberto-Goncalves Hi Roberto, So, your request is to fix up Vegas Video Stabilization to have resampling, similar to Vegas Pro, correct? Note that many users here have Mercalli and don't use Vegas Video Stablization. @Can-Dive Hi, First off, Magix
• Audio Cleaning Lab

  3 answers, most recent on 12/30/2022

  RE: Installation failed
  @Robert-Basque Hi, The 101 error has been known for quite a while. I raised a ticket about it recently and the reply was that Magix would probably do nothing about it. As far as I can tell, it has no impact on the program, other than being annoying.
• Photostory

  One answer, on 8/11/2023

  RE: Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
  @James-Hellyer Welcome to the Magix user to user forums. First, I hope you realise that the version of the program you have is now quite old? The latest is version 22. Second, that error message suggest there is a problem with your Windows
• Movie Studio

  One answer, on 3/11/2023

  Error code: -24
  Hello.  I have a problem with Movie Studio 2023 Platinum. I import a video file in MPEG-4 format into the program and I get the following message: The program needs access to a file with MPEG-4-Codec. For copyrightreasons, activation is required.
• ACID

  6 answers, most recent on 3/6/2022

  [Solved] Error on startup. Program doesnt run!
  I get a window saying Error Code:-1 after updating the software. The software wont run... This is Acid Music Studio 11 running on Windows 10
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• SOUND FORGE

  14 answers, most recent on 7/15/2023

  RE: Sound Forge 15 - Program stops after x time
  @Former user Yes, try to reset the program settings. If you cannot get into the program hold CTRL and SHIFT and double click on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. Upon closer inspection there is a difference in your files encoding on the line of your file Format profile : High@L3.1 Where mine is Format profile : High@L4.2 and looking to see if there are any other problems with that encoding I
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• Other products

  One answer, on 4/12/2023

  [Closed] my code saying that it is incorrect
  my code says that it is incorrect even though I have a spot open for registration. I just performed a factory reset on my computer and tried to reinstall sony vegas and now the program is saying incorrect code even though I have an open slot on my
• Movie Studio

  18 answers, most recent on 10/20/2023

  Program Error
  Having had many problems with MS 2023 I recently upgraded to MS 2024. Again many problems but number one is having completed a project and saved it, I now find that it won't open with the message "file format cannot be read" as per the image
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Jiri-Veverka Hi . . . . And please don't ask me stupid questions like which CPU, Video memory, which movie etc. . . . . Not doing so, and getting the information requested, means we cannot help you resolve the issue you are having. The issue is in