Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Oops! I installed it. It said the Mpeg4 was improperly installed. Regardless, nothing changed. This is getting ridiculous. The company won't help and I paid for the program. Since I can't delay student corrections, I installed Shotcut. It's free, so

Audio Cleaning Lab

2 answers, most recent on 11/30/2025

RE: cannot active audio cleaning lab

hello, the program is installed it the activation screen that I get stuck at, have temporarily disable the Windows Defender Firewall but no good, still face the issue.

Movie Studio

7 answers, most recent on 3/24/2026

RE: proDAD VitaScene V5 PRO

@johnebaker Thanks John but it doesn't really help. I saw this topic but my problem seems to stem from not having the "additional fades" icon under Themes. I've not tried uninstalling Vitascene and re-installing it unless I really, really have no

Music Maker

6 answers, most recent on 6/29/2025

RE: No sound on VST instruments

Yes, I've restarted it and installed updates as well.

Movie Studio

5 answers, most recent on 10/14/2023

[Solved] installation problems

i have paid versions of movie studio 2021 and 2023. how can i install both of them because i sometimes like to use 2021 for specific reasons

ACID

3 answers, most recent on 11/11/2023

[Solved] acid pro 10 samples default location on hard drive after installation

Hello, Could someone tell me where the default download folder/location is for the included samples/loop collections on pc after installation and how to access them from inside acid pro 10? thanks

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

Remember - we are starting with an untouched installation of VPX16. The MKV source file imports into VPX16 with the Audio but no Video. Where the video thumbnails should be is a green rectangle/ The movie plays in the editor but the video is

SOUND FORGE

2 answers, most recent on 4/1/2025

Pro 18 upgrade won't install

I have SoundForge Pro 13. I just upgraded to Pro 18. I downloaded the install file. I click to install, but no "progress"... it will pause... I hit continue and same thing happens. Do I need to uninstall SF Pro 13 first? (I thought the upgrade would

ACID

8 answers, most recent on 12/4/2023

[Solved] Update to ACID Music Studio 11

The product tells me that there's an update, but the first thing it tries to install is the Microsoft Visual C++ 2013 x64 redistributable, which fails. This is already installed, but the installer is trying to install it anyway. I can't get past

SOUND FORGE

One answer, on 2/23/2025

soundforge 18 doesn't want to reactivate after re-installation

I have the last vegas post pro version and i need to reinstall in a new machine. Soundforge 18 contained in the installation pack doesn't activate using the serial number emailed me. It seems to be the serial number of the version 17, but in the

Music Maker

3 answers, most recent on 6/17/2024

RE: [Solved] Problem with purchased sound pools

@dpizza It's a Loops Unlimited icon. What is the filetype of these loops? Loops Unlimited uses mxcogg. Maybe you need to uninstall the Soundpools (via right clicking on them) and redownload them as wav or ogg files. Rescanning the files on each

SOUND FORGE

7 answers, most recent on 3/12/2026

RE: RX VST Plugin Issues

Is there a cleaner that can remove all traces of SF16? Hi @Myu, 'Revo Uninstall' can uninstall and remove the left-over registry entries and other pertinent data from SF-16 the initial uninstall leaves behind. There may be some shared plug-in and

Movie Studio

One answer, on 8/20/2024

[Solved] is it safe to delete files in MAGIX Downloads folder?

Hello I am cleaning up my computer and found a lot of older files (programs) in the C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go

Other products

One answer, on 1/1/2025

I'm trying to buy a new laptop and install it, but I'm not sure how to

I'm trying to buy a new laptop and install it, but I'm not sure how to install it. Please help me with how to install it

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during

SOUND FORGE

2 answers, most recent on 9/2/2025

RE: install Problem

@Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound

Music Maker

3 answers, most recent on 11/23/2025

2026 ultimate

How do I instal MM Ultimate 2026 - I bought it, so I have the 2026 Ultimate version and the mail Have a good day

Movie Studio

2 answers, most recent on 10/28/2025

RE: [Closed] How to import a .avi or other movie file format into a project

Just a quick note to say that I managed to fix it by installing "x264vfw_full_44_2851bm_44825.exe" from Sourceforge.

Rescue Your Videotapes!

18 answers, most recent on 11/5/2025

RE: [Closed] Installatie mislukt

@robbyscot2 Hallo Robby, Zeer vreemd, installeer het Video Saver programma opnieuw en kijk dan bij de Apps. Groet, Rob

Movie Studio

2 answers, most recent on 6/11/2024

[Solved] I can not install Studio 24 that I purchased on 1/27/24

Error 1603 RE: C++ tried purposed fixes, no luck want refund how do I get it?

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

It feels drastic to uninstall the program and reinstall it just a week after I bought it and installed it.

SOUND FORGE

13 answers, most recent on 12/23/2025

[Solved] Sound Forge Pro 18 - can't change bit depth to 32

I am using the latest Sound Forge 18 Pro on (18.0.0 build 21) Windows 11Whenever I take a wav file and try to set the bit depth to 32 (or 32 float) with the Pow-R dialog, the file gets messed up (all audio jumps to 100% volume). If I look in the

Movie Studio

2 answers, most recent on 10/28/2025

RE: error manager installer

@Mikhail-Novoselov Welcome to the Magix user to user forums. First, can you explain where you downloaded the trial version of VdL 22 Plus from? The latest release is VdL 2026, version 25, and I know of nowhere where one may legitimately still

Movie Studio

7 answers, most recent on 3/24/2026

RE: proDAD VitaScene V5 PRO

@me_again Hi Andy Does this help? John EBForum Moderator