• Movie Studio

  10 answers, most recent on 9/5/2024

  RE: MS 2025 Update to 24.0.1.206
  @johnebaker @AAProds @me_again Hi John. Yes, an early morning typo I'm afraid. But the lack of seeing thumbnails of both HEVC and AV1 got me looking around to see if anything had improved on the matter and came across this video on YouTube. And I
• Samplitude

  15 answers, most recent on 1/20/2024

  RE: Midi Keyboard, not operating correctly
  AXIOM 25 keyboard, using USB input/output, Windows Axiom functions as a class-compliant device and will be recognized by a computer without additional drivers on Windows XP, Windows Vista, Windows 7, or Windows 8. Simply connect the device to a
• Movie Studio

  10 answers, most recent on 9/5/2024

  RE: MS 2025 Update to 24.0.1.206
  @AAProds Hi Al. It's not as if the software is not capable of rendering to AV1 via the software and CPU use only. It's just slower. All editing software is in the same boat. The innovation for increases in rendering speed always comes from the
• Samplitude

  4 answers, most recent on 3/21/2023

  [Solved] Pro X7 Suite either no sound, or LOUD hiss while other sounds play
  Pretty disappointed in this. JUST bought it, went through all the install, accepting all defaults. Wanted to make sure everything was okay so I opened a Demo song, and the title says the rest. Numerous attempts. Referred to a bunch of posts here,
• Movie Studio

  3 answers, most recent on 10/21/2025

  The program Magix Video de luxe 2026 will not start
  I bought Magix Video de Luxe 2026 yesterday. I downloaded it and activated the program with the code I received. The program worked fine right away, but then suddenly what was on the right side of the screen disappeared. I closed the program and
• Other products

  One answer, on 1/28/2024

  loss of access to Photo Designer
  I have used Magix Photo Designer since 2005, most recently Photo Designer 7, with various forms of Windows but it has now stopped working. The front page opens but does not progress to opening the program. I have redownloaded the program several
• SOUND FORGE

  6 answers, most recent on 1/27/2024

  RE: Stops Working when trying to open Trial Version Audio Studio 17
  @AlbyBest Hi . . . .  DSAArcDetect64.exe has stopped working . . . I suspect it is because I am running it on Windows 7 (64-bit) I would agree with your suspicion. The faulting program is the Driver & Support Assistant (DSA) utility and would
• SOUND FORGE

  6 answers, most recent on 1/27/2024

  Stops Working when trying to open Trial Version Audio Studio 17
  Hello. I just downloaded the Trial Version of Sound Forge Audio Studio 17 but can't use it because it stops working immediately upon trying to open the program. I suspect it is because I am running it on Windows 7 (64-bit). Can that be the reason?
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Betovalle @CubeAce @Gid @johnebaker @Reyfox  I do not have Total FX package on my computer so for VPX16 and MMS2024 (I did not upgrade to 2025) the NB effects are the "old version" rather than Gid's "new version". So obviously Total FX overrides
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. I'd like to amend my last few Statements because I just did a fresh restart of my system to check my figures. Just restarting Windows by using 'Restart' in Windows so it did not reload my last session of Windows usage, Windows
• Movie Studio

  3 answers, most recent on 1/1/2023

  [Solved] MEP 2016 Plus - 'Free' Cropping?
  Hi Gang - Haven't been here for a while. Happy Holidays! Using Windows 10 - Need refresher on cropping. I'm familiar with the Preview Window, but is there a way to Free-Style Crop with a cropping tool? Thank You Mike
• ACID

  6 answers, most recent on 4/22/2024

  RE: Crashes every five minutes literally
  @Brandon-Montoya Hi . . . . I'm on a brand new notebook . . . . We need more information on the Asus Notebook: Computer specification, Windows version and the Acid version number, see this topic for what is required, and please quote processor and
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  @Riley-Coach Hi The file to delete is the MusicMaker configuration settings file Depending on the Windows version there is a difference between the naming used for the file Type column, the first image I posted was from Windows 11 22H2, the above
• Movie Studio

  7 answers, most recent on 7/4/2024

  RE: error message
  @derek-brown Hi Derek. Then the problem is probably one of the above as described by @johnebaker. For my money I would say it is a memory problem and not a Windows problem if it is not happening all the time but that is only a guess on my part. The
• Rescue Your Videotapes!

  6 answers, most recent on 4/16/2024

  RE: Rescue Your Videotapes 2.0 with Windows 10. Is it possible?
  @mercer Welcome to the Magix user to user forums. If you have previously registered the software and so created a Magix account, go here, log in, go to My products and find the listing for your software. It should include a link to the
• ACID

  4 answers, most recent on 9/8/2023

  RE: can't authorize acid 7
  @charles-jonkey The softwares are not officially compatible with Windows 7. I personally think that especially Video Pro X 14 could make problems because it also needs a relatively modern graphics card. Acid 10 might work but I don't know it for
• Movie Studio

  7 answers, most recent on 1/28/2024

  RE: magix showen white screen 360, why ?
  Thanks, friend I have been using this computer for the last 2 years to edit 360 videos without any problem. this is for example the file - https://drive.google.com/file/d/1_ru0tl35_jV32k4RGjXEa-NKoqUE0y3V/view?usp=sharing my computer- 11th Gen
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @Can-Dive, @browj2 Hi Can Dive, John . . . . In VPX, there is no button to go to Storyboard mode like in MMS. You have to change the Edit Mode to Basic under the top menu, Window. . . . . As for VPX, Storyboard mode is hidden in the menu hierarchy .
• Music Maker

  One answer, on 2/25/2025

  exporting to mp3/mixdown
  Wondering if someone can help me with music maker premium 2025, It was working with no problem before but now when I wanted to export my tracks to mp3, for some reason it just freezes! It's driving me crazy, trying to find a work around, I've even
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  Thanks for getting back I submitted a ticket to magix but so far no further forward with that I did get the transition to work late last night on a different video I was making and because my footage was in hlg I had to export in hvac codec and the
• Audio Cleaning Lab

  12 answers, most recent on 9/22/2025

  RE: insuffient memory
  Hi all. I am experiencing this problem and have tried what was suggested above but still having the issue every time i open Cleaning Lab. Any fixes?I am operating Windows 11, Gen-7 Core i7 16 gb ram, 1T ssd
• Video Pro X

  10 answers, most recent on 6/4/2024

  Video and Audio Desync With Video Pro X 12
  Hey all. I'm hoping someone might be able to help me.I have recently built a new PC and had installed my copy of Video Pro X 12 on my new Windows 11 machine. I had previously used this program on my old Windows 10 PC with no issue. Now, when I put
• Movie Studio

  One answer, on 1/27/2024

  [Closed] Movie Studio Platinum 14.0 stopped
  I've been using Movie Studio Platinum 14.0 for a few years, but now it's stopped working. I've already uninstalled and installed it again, but when I click on the icon, it loads and then the "stopped working" message appears. Windows 10 64 bits
• Movie Studio

  3 answers, most recent on 10/21/2023

  [Solved] Downloaded file does not install on 2nd laptop
  Hi, when I try to run moviestudio2023platinum_dlm_geu7q2.exe I get the following error message: A blank screen with a black exclamation mark on a yellow triangle. I'm not sure what this could mean. Please help. I am trying to install MAGIX Movie