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  • ACID
    12 answers, most recent on 9/7/2024
    [Solved] ACID 11 Quits responding.
      Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.
  • Music Maker
    One answer, on 4/3/2025
    [Solved] Bars, Stretching and Time Signatures
    Hello!  I'm experiencing an issue in Magix Music Maker 2025 Premium that I do not know how to solve.  I'm hoping someone here has some insight.  Here's what's happening: I work primarily in MIDI.  I don't generally use loops or do recordings.  I've
  • Music Maker
    2 answers, most recent on 4/15/2024
    RE: [Solved] Attempted udate of Magix Music Maker score edition and file was in use
    @Tony-Morrissey If I remember it correctly it's the MxUpdate.exe under C:\Uses\YourWindowsUsername\AppData\Local\Temp\Magix. But I believe it gets automatically deleted. You can simply redownload the Free Edition from Magix.com and login with your
  • Photostory
    4 answers, most recent on 3/29/2024
    [Solved] Unlink Audio and Video Tracks in PhotoStory 2024
    Hi! Hope everyone is keeping well. I just bought MAGIX Photostory Deluxe 2024 and find it's a great addition to my business software. I'm using it in Windows 10 and have run into a problem when adding CD music to the show to accompany the video and
  • Audio Cleaning Lab
    7 answers, most recent on 5/5/2026
    [Solved] Dolby Noise Reduction system
    I have reel to reel tapes that are encoded with Dolby B. Some even have the calibration tone. I no longer have the Dolby decoder to recover the original music. Is there anything in Sound Forge or Audio Cleaning lab that can emulate the Dolby
  • Video Pro X
    9 answers, most recent on 6/26/2025
    [Solved] Difficulty Downloading Content Pack- Video Pro X17
    I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
  • Samplitude
    6 answers, most recent on 10/10/2024
    RE: [Solved] Wishlist for future Samplitude Pro: Songmaker AI
    Thank you for your feedback and your request, we have added this information to our collection of ideas for features. Best regards Your MAGIX Pro Audio Team
  • Music Maker
    2 answers, most recent on 10/6/2024
    [Solved] How to add MORE file manager shortcut locations?
    Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program
  • SOUND FORGE
    One answer, on 5/16/2024
    [Solved] Sound Forge presents noise-click during editing and rendering.
    Sound Forge Pro 17 is experiencing click noises on the timeline during recording, editing, and rendering. I have confirmed that it is not a hardware issue, as the same problem was observed on two different machines. On these same two machines,
  • Samplitude
    2 answers, most recent on 11/9/2024
    RE: [Solved] Instruments not downloading and installing
    @Josh-Terry Your firewall or antivirus can block the download. They probably don't like the fact the program downloads EXE files. Try temporarily disable them or edit their settings, so Samplitude can download and install everything.
  • Photostory
    3 answers, most recent on 5/20/2024
    [Solved] Mixing down issue
    I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
  • Music Maker
    14 answers, most recent on 6/10/2024
    RE: [Solved] Music Maker begins to lag, eventually crashing after opening store.
    So I upgraded my computer and got a bigger SSD drive and that did not solve the issue. However, on the just in case that a solution couldn't be found from those who took the time to help me I messaged support this is their answer and It solved
  • Movie Studio
    3 answers, most recent on 10/23/2024
    [Solved] wrong colour appearing
    I have a new Magix studio 25 system. When trying to work with recorded video and some still pics, there is no 'blue' colour. Everything is a deep pink or mauve colour.
  • Movie Studio
    3 answers, most recent on 5/28/2025
    [Solved] Does Movie Studio 2025 Platinum support HEVC?
    I know little about video formats, but am looking for simple editing software to deal with DJI Action 4-generated MP4 videos, among others, and am trying to decide if upgrading from Sony Movie Studio 12 to Magix 2025 Platinum will solve the issue of
  • Movie Studio
    19 answers, most recent on 7/22/2024
    RE: [Solved] Video gets distorted when opened in Movie Studio 2023
    @AAProds Hi Al IIRC, this is a known bug, last reported with AVI (?) format, in both MMS and VPX ? @jeesa2 I can replicate this as shown below and the fix? John EB
  • Video Pro X
    3 answers, most recent on 1/13/2025
    [Solved] Bringing a clip to a halt
    How would you guys go about if you wanted to freeze a short clip to display a particular frame while adding a short narrative and then let the clip go on at normal speed? Is there an easy way to accomplish this? Johan
  • Music Maker
    2 answers, most recent on 7/13/2024
    [Solved] Playback error/red line/bar - Does not move.
    Hi! I have a problem. The vertical red line doesn't move during playback and I can't draw out the yellow line either, it just turned into a yellow square. It only moves when I click the right and right left arrows. I've already restarted Music Maker
  • SOUND FORGE
    18 answers, most recent on 6/24/2024
    [Solved] SoundForge Pro?
    It's difficult to find where I can ask this. Keep getting routed back to the forum. So here is my question. Years ago (at least back from 1998) I had a license and working copy of SoundForge. I use it for editing wav files. There's not been anything
  • Music Maker
    3 answers, most recent on 9/22/2024
    [Solved] How to import VOICE audio file, without it being affected by BPM?
    Hi. I'm involved with an audio book project. This means importing in a LOT of voice audio files, with several music tracks alongside. The music is straight from M:MM, so that comes in nicely. However, when I drag an voice audio file in, it can
  • SOUND FORGE
    10 answers, most recent on 5/18/2024
    RE: [Solved] Sound forge Pro 10 - User Preset
    @hetal-t Did you use the Windows registry editor? After exporting from RegEdit you'll get a *.reg text file. You can reimport it via right-click > Merge. Be sure you only exported the presets and not something else! Before re-importing I suggest
  • SOUND FORGE
    6 answers, most recent on 4/25/2024
    [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
    Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right
  • Samplitude
    6 answers, most recent on 1/14/2025
    RE: [Solved] High CPU & RAM usage Samplitude Pro x8 Suite
    @Fhatuwani-Netshifhefhe Ok, you can try to increase the ASIO buffer size from 256 samples to something bigger like 512 samples and see if it helps. Some users also reported that the system runs more stable if the number of CPU cores is reduced in
  • Music Maker
    2 answers, most recent on 7/18/2024
    RE: [Solved] How to delete properly
    @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
  • Movie Studio
    3 answers, most recent on 4/1/2025
    RE: [Solved] loss of colour during editing
    @David-Bolt1338 Hi From the image colours it looks like the preview monitor has been switched to Anaglyph mode. Press the full stop/period key to return to the Standard 2D mode, alternatively select the 'hamburger' icon top left of the preview
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