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  • SOUND FORGE
    3 answers, most recent on 7/23/2023
    RE: [Solved] How Do I Record In Mono in Sound Forge 17?
    @Barnet-Sherman There is a status bar at the bottom of the Sound Forge window. It shows the bit depth, sample rate, channel number etc. of the currently selected file. Right click on the channels to change to a different setting.
  • Movie Studio
    7 answers, most recent on 7/11/2024
    RE: File sorting
    @me_again 👍 If you change that in the Details option & then change to Thumbnails they should stay in that order .
  • SOUND FORGE
    3 answers, most recent on 5/28/2023
    [Solved] During "Mastering" can you change segment sound levels.
    Can you annotate different sound levels over the score?
  • SOUND FORGE
    One answer, on 6/14/2023
    [Solved] Sound Forge 12 New CPU Won't record when push Record
    Changed to a new CPU. Won't record when the record button is pressed.
  • Video Pro X
    29 answers, most recent on 9/13/2025
    RE: Kodak C330 audio
    Doesn't appear to be any problems with the audio but the HEVC MP4 export from Magix has flickering and double exposure. The HEVC MKV export from HandBrake plays without any errors before rotating in Magix. Other than the rotation, the only changes
  • ACID
    5 answers, most recent on 5/1/2025
    RE: I can not set velocity on the MIDI editor
    @Clumsy Click on the SUPPORT link at the top menu if this page, select your product, on the next page scroll down until the bottom and click on Contact Support and create an email ticket. I don't have Acid 11 so I cannot test this problem. The
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    I had high hopes as well, no response for support tickets in months! I cannot register ANY of my older software versions of Sound Forge ACL 1-&-3. I HAD to purchase ACL4 and it to has problems so; should I purchase ANY other Software from
  • Video Pro X
    4 answers, most recent on 5/28/2026
    RE: Video Pro X17 stuck at "Initializing movie"
    Hello, thank you for your answer. I saved two window arrangements, same effect : the program hangs at "Initializing movie" when reopening. For the the record I have been using Video ProX since 2022 (X13, X16, then X17) I had zero issues until the
  • Movie Studio
    66 answers, most recent on 1/29/2025
    RE: The output formats are messed up in Movie Studio 2024
    But Magix repeatedly changed what they do. It used to be that to export a 720 x 480 image at 4:3 would result in an identical copy with the same size. Then it was changed so that I had to put the ratio to 3:2, but the exported image could be
  • SOUND FORGE
    2 answers, most recent on 12/22/2025
    RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
    Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,
  • SOUND FORGE
    2 answers, most recent on 3/30/2025
    RE: AI text to voice settings
    That's exactly what I have been doing. Just wasn't sure if there was a way to change the TTS settings. Figured there wasn't but doesn't hurt to ask. Great product in any event.
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @johnebaker Have you tried the mkv extension change to m4v? It works for Al and me but our systems are apparently "polluted" and I'd like to see if it works on a "clean" system. AndyW ps it's a quiet party so far.
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    I didn't change my email address. In fact the account wasn't even working until I managed to use my old address and password to create a new account with Magix. Why that was effective I have no idea as the software is registered already. I just
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
  • Music Maker
    2 answers, most recent on 6/19/2023
    [Solved] The premium version 2021 does not work properly with cords changes
    In magic music maker premium 2021 I suddenly cannot change chords - i.e. via the little arrow to the right of the chord, this little arrow is completely gone and I can only use standard chords. The problem occurred strangely after an update earlier
  • SOUND FORGE
    10 answers, most recent on 5/18/2024
    [Solved] Sound forge Pro 10 - User Preset
    I am creating EQ processes to clear the background noises. but not able to find the location on my pc where it is being stored. can any one suggest the location ..?Not able to find the stored process at below location C:\Program Files\Sony\Sound
  • Movie Studio
    11 answers, most recent on 2/12/2025
    RE: Title templates
    @CubeAce Eh? You've moved the goal posts or twisted it, show me a 9:16 video being imported into 16:9 project & MMS then asking to change the resolution?, It doesn't. How's about this one, this is a 1:1 1080x1080 clip imported into a 16:9
  • Music Maker
    6 answers, most recent on 6/29/2025
    RE: No sound on VST instruments
    It seems to be working now. I was able to change from Primary Sound Driver to Speaker on the audio playback tab in Program Settings>Audio/Midi after it had defaulted to Direct sound. Once that was selected it allowed me to select Music Maker Asio
  • Movie Studio
    3 answers, most recent on 1/14/2024
    RE: [Solved] Changing the play time in story board mode
    @Ravi-Shankar Hi . . . .  If I move the duration slider down from 6 seconds, the next one might be 5.23 seconds and the one after that 5.03 seconds . . . . The durations units are measured in minutes:seconds:frames usually abbreviated to mm:ss:ff so
  • Samplitude
    2 answers, most recent on 6/5/2023
    [Solved] Later tempo markers move as you move earlier markers.
    Hi, does anyone know a way to prevent later tempo markers from moving when moving earlier markers? If I have many songs in the session (with different time signatures, tempo), and for example in the first song I want to change anything in the tempo
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    Trying to get to grips with Audio Cleaning Lab 4 coming from CoolEdit Pro 2.1 (yes, THAT old) I am coming across the same problems as the OP.FWIW I get the "Error while writing noise sample file" when trying to change the "Noise Sample" using the
  • Music Maker
    3 answers, most recent on 4/5/2024
    [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please
    Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @jak.willis When attempting to burn to a Blu-ray Disc, I have noticed that the audio export setting is locked to AC3...but the audio of the source files is AAC... Unless things have changed recently AAC audio is not part of the Blu-ray/DVD specs,
  • Samplitude
    One answer, on 1/30/2025
    RE: Can you change the font size in Samplitude?
    @Jim-Buck Does it make a difference if you right click on the desktop shortcut for Samplitude > Properties > Compatibility and then change the High DPI settings there?
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