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  • Movie Studio
    18 answers, most recent on 11/29/2021
    RE: Digitised 8mm film export video issue
    @personal2 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
  • Movie Studio
    63 answers, most recent on 11/30/2021
    RE: MEP Premium - Preview rendering ignores crossfades?
    @CubeAce Hi & thanks Ray, I can't find Preview rendering settings like your error suggests? 🤷‍♂️ @johnebaker The dark side 😂 Hi, yep all drivers are up to date, I got an update for Premium, i exported 25mins of 4k in 5.41mins 👍👍👍 Vegas took
  • Movie Studio
    3 answers, most recent on 11/27/2021
    RE: Program keeps crashing
    @Tadeusz-Sadowski Hi and welcome to the forum We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
  • Music Maker
    20 answers, most recent on 11/26/2021
    RE: OpenGL 2.0
    I want to update my situation regarding this thread concerning OpenGL 2.0 not being present if this is still an issue where you were using 2021 MM and upgraded to 2022 MM and got the OpenGL 2.0 error msg. try going to device manager and finding your
  • Movie Studio
    16 answers, most recent on 11/26/2021
    RE: Magix Reboots itself at random
    @MarioA-WendorfIV Hi and welcome to the forum. We do need more information as you have discerned: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I
  • MAGIX
    No answers, created on 11/25/2021
    Patches for Video deluxe, Video Pro X and Photostory Deluxe 25.11.2021
    Dear community, we keep on working hard on our softwares have just released new patches for Movie Edit Pro 2022, Video Pro X13 and Photostory Deluxe 2022! VPX 13 Patch (.128) / Vdlx 2022 Patch (.104) / Photostory 2022 Patch (.90) 11/2021 include the
  • Web Designer
    3 answers, most recent on 11/20/2021
    RE: Error code
    @Aigars-Platacs Hi The access violation error is a Windows error which can have many different causes including Antivirus blocking the program Malware Memory (RAM) error Incompatible Windows version Windows system issues They can also be very
  • ACID
    3 answers, most recent on 11/19/2021
    RE: ACID PRO 10 SUITE CRASHING
    HI. Thanks for the quick response. I've been running through and updating various drivers, also disabling audio devices to see if that makes a difference, unfortunately it's exactly the same: As soon as I click/select an audio or video file Acid Pro
  • Movie Studio
    One answer, on 11/19/2021
    RE: movie encoding failed
    @jostval Hi The log file is a normal text file, you can open it in Notepad and copy/paste the appropriate section where the error message is. Was the error message an Error code -5 ? If so then the most likely causes are a video image or other
  • Samplitude
    5 answers, most recent on 11/14/2021
    RE: Could not set sample rate
    I have installed Music Studio in a new computer, running Windows 11. Restarting the computer has not fixed the problem. It seems that the post indicated by Stephen does not apply to my software. The soundcard driver is up to date. I have a .VIP
  • Movie Studio
    3 answers, most recent on 11/6/2021
    RE: Error in module "Videodeluxe.exe"... "ACCESS_VIOLATION"
    @a-brevard Hi Please note this is a user to user forum so the full crash dumps are unnecessary as we do not have the tools to analyse what is going on. We need more information: What is your computer specification - see this topic for details of
  • Samplitude
    3 answers, most recent on 11/5/2021
    RE: No audio anymore.
    @Keith-Thomas Are you getting an error message? How do you want to record the VST instruments? By playing a MIDI keyboard? What audio driver is selected in the program settings? Can you upload a screenshot of your settings? You can upload an image
  • Movie Studio
    15 answers, most recent on 11/2/2021
    RE: error when trying to do a mpeg4 hd quality 2 file
    @Eelke-Schokker Hi The error message you have posted is a generic one and is often caused by the same issue as Error -5 ie - the export aborted due to an issue either with an object/effect on the timeline at about the time of the abort or, in this
  • Music Maker
    5 answers, most recent on 11/1/2021
    Cannot install Music Maker Premium Edition
    When installing Music Maker it shows an installation error: An error occurred during transfer which caused the installation to stop. This problem can most likely be fixed by restarting the transfer of the installer application." This is a continuous
  • Music Maker
    10 answers, most recent on 10/31/2021
    RE: Restore a Crashed file???????
    @David-Pook Hi . . . . Where do i find the .BAK files? . . . . They are either in the default project folder specified in the program settings or same folder as the project file has been saved to if different. . . . . because its crashed again on a
  • Music Maker
    10 answers, most recent on 10/31/2021
    RE: Restore a Crashed file???????
    @David-Pook Hi . . . . Where do i find the .BAK files? . . . . They are either in the default project folder specified in the program settings or same folder as the project file has been saved to if different. . . . . because its crashed again on a
  • Movie Studio
    27 answers, most recent on 11/7/2021
    RE: Error in module "OpenCL.dll"
    Drivers are up to date now per Intel Driver Support and NVIDIA experience. Thanks for reminding me of other tools for managing drivers. After driver update, MEP continues to fail. Error in module "OpenCL.dll" (Load address: 0x00007FFC24060000) to
  • Movie Studio
    One answer, on 10/29/2021
    RE: error
    @Nathaniel-Mason Hi . . . . the Movie Magix 18 upgrade . . . . Do you mean Magix Movie Studio 18? If so you will find this a very different program from Movie Studio 17 and earlier - I would suggest you see this topic if you have not already done
  • Movie Studio
    27 answers, most recent on 11/7/2021
    RE: Error in module "OpenCL.dll"
    @Bob-Shepard Hi Open Cl errors are usually a result of a graphics driver issue - are the drivers up to date? We need more information about your computer specification - see this topic for details of what is required and please quote the processor
  • SOUND FORGE
    No answers, created on 10/24/2021
    Audio files won't play just looping for a second w no sound
    Opening any audio file will result in a one second loop of the file with no sound produced at all. I can use Sound Forge 10 or Media Player or other apps and they play fine. I tried uninstall/reinstall of SF11 Pro. No help. I want to use the latest
  • Other products
    6 answers, most recent on 10/17/2021
    RE: Cant find the name of Intel ICD OpenGL driver
    @Ray-Holden Perhaps a slightly "oddball" suggestion, but have you tried whether reversing those changes now makes any difference with the updated version of your software? Exactly which version of ACL do you have? EDIT: you might also like to read
  • Other products
    6 answers, most recent on 10/17/2021
    Cant find the name of Intel ICD OpenGL driver
    I have recently upgraded my Graphics card from an Intel (r) UHD Graphics 630 to a Nvidia GTX 1660 Ti and since donig this I get an error message " Cant find the name of Intel ICD OpenGL driver" and can not open my MAGIX Audio & Music Lab
  • Movie Studio
    One answer, on 10/14/2021
    Error in module "OpenCL.dll" (Load address: 0x00007FFFB84D0000)
    After installing keep getting error when opening program Error in module "OpenCL.dll" (Load address: 0x00007FFB37E00000) to address 0x00007FFB37E02F56 (Exception 0xc0000005 "ACCESS_VIOLATION". Also mentions the videodeluxe.exe further down in crash
  • Movie Studio
    5 answers, most recent on 10/11/2021
    Export MP3 Audio
    Hello, I purchased Movie Edit Pro a few months ago.  Now it made me update to the 2022 version.  After doing that, I tried to export mp3 audio from a project I edited - something I have done many, many times in the previous version.   It did the
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