• Samplitude

  5 answers, most recent on 10/21/2023

  RE: [Solved] Cannot install initial add-on software, i.e. vst files
  @SP. and browj2 You guys rock! Thank you so much for your help! You nailed the problem. Once I check my logs in Win11 security (a bit paranoid for a default), it shows that it "protected" me by blocking Magix Samplitude from writing to the
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  I had an update waiting for me to do. Did it and the program loaded....bada boom. Thanks for your willingness to help.
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Does Music Studio simply close itself? Then check the Windows Reliability Monitor for errors. It will record a crash description for every crash. There might be some helpful information in there, for example in which DLL the crash
• Music Maker

  2 answers, most recent on 3/21/2024

  [Solved] will not except wav files anymore
  I reinstalled this on a new computer. Now the software will not recognize wav files. They are blank and renamed to HDP file. When using mp3 it plays the music but there is a clicking sound in it...both files when played outside of the software works
• ACID

  8 answers, most recent on 7/31/2023

  RE: [Solved] Mixing console window completely disappeared
  @guitacid Try disabling and enabling it. If this doesn't help, I would suggest to reset the program settings. Close ACID, then hold CTRL and SHIFT and double click on the ACID program icon to start the program. Keep holding CTRL and SHIFT until a
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  Thank you for confirming that I'm not crazy. What a dumb and weird bug. Also thanks for the "(Ctrl+Shift> Left/Right keys)" suggestion. That works much better that using Right Click>Selection. I really appreciate your help!
• Samplitude

  3 answers, most recent on 8/12/2024

  [Solved] How to change default crossfade length?
  You'd think I'd know by now, since this is/will be the fourth version of Samplitude I'll have purchased over the years (and always have adjusted the default crossfade). However, I can't remember how to do that -- I cannot recall how I go about
• Samplitude

  6 answers, most recent on 11/29/2024

  RE: Installer exits
  Thank you for the help, guys. I contacted support, but they simpy said they couldn't help because of the age of my product. To be honest, I'm not too happy about that answer. It's a product I have purchased. I'm not asking them for technical
• Video Pro X

  14 answers, most recent on 10/21/2025

  [Closed] Serial Number / Licenses
  I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  Hi, I have also been trying to download Music Maker Premium 2021 having changed PC's but the download in my service centre account is the 64bit free version and it does not recognize my serial number. Can anyone help me with this?
• Movie Studio

  2 answers, most recent on 8/7/2023

  [Solved] Transitions
  I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,
• Audio Cleaning Lab

  5 answers, most recent on 9/24/2024

  RE: MAGIX AUDIO & MUSIC LAB PREMIUM 2014 / change language
  @APOSTOLOS-ANNIS Try the Help menu. It could be under Hilfe > Sprache > Englisch (Help > Language > English) thanks for your reply - unfortunately (as you can see) there's nothing like that under 'Hilfe'. I'm desperate.
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  @CubeAce, thanks for the debrief on Mixcraft. I'm not much of an audiophile. With the help of @browj2's tutorials, I'm slowly coming to grips with Music Maker. 🤓
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• Music Maker

  2 answers, most recent on 12/16/2024

  RE: How do I get my playback marker to start from where I postion it?
  Thank you for your help, now it works as it should. I wish you a pleasant day. 😊
• Music Maker

  6 answers, most recent on 8/4/2025

  Help
  I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.
• Music Maker

  7 answers, most recent on 4/8/2025

  RE: Hi, program keeps crashing, wont save project.
  I've had nothing but trouble with majix music maker 2025. Always crashing slow and lagging brand new PC more than capable of running the software. No help from mmm support !
• Music Maker

  One answer, on 7/21/2024

  HELP WITH CANCELLING MONTHLY UNLIMITED LOOPS
  Can someone please help me cancel the unlimited loops I keep getting charged $20 a month and I am trying to cut back on things I just cannot afford. All the little things add up and when your a single mother of a teenage girl, stuff gets expensive.
• Music Maker

  3 answers, most recent on 9/22/2024

  RE: [Solved] How to import VOICE audio file, without it being affected by BPM?
  @Film.Maker Hi, Try this. In the Program Settings, Import tab, uncheck "Automatically adjust samples to BPM" or check "For patched samples only." John CB Thanks for the info. :) If I disable Auto-Adjust, then all M:MM soundpools don't adjust, so
• SOUND FORGE

  3 answers, most recent on 5/24/2023

  RE: [Solved] Ozone 10 Advanced compatibilty issues
  I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  It has turned out to be a bit of a busy day, so haven't had the chance to really see if things are ok. I will know tomorrow. Thanks to all who have helped.
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Dear John Thank you so much for your helpful reply. Had the Magix support told me to "pressV" I would have saved hours of playing around with the program. Magix had told me to change the setting to CPU. It is already on CPU, so I think I'm ok. But
• Video Pro X

  2 answers, most recent on 1/17/2023

  RE: [Solved] Removing Links between Objects on Timeline
  Thank-you. That really helps!