• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  Snapping (the horseshoe icon) turned off or on does not help. There are two tracks, 1 and 2. Track 2 (titles) can be moved freely but not track 1 (the mp4-video).
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  Error code -14
  I registered it on April 14, 2026 and had been using it without any issues. However, when I tried to run it on May 4, 2026, the error code appeared. It was working fine until May 3, 2026.Please help me resolve this issue.
• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  Thanks John but I don't have a problem with the icons, it's the label writing. I have to squint and get really close these days to read the little fonts, either that or remember what each one says which again these days is a little dangerous. Using
• Other products

  2 answers, most recent on 6/9/2026

  RE: MP3 Deluxe 19
  @Joseph-Selby To my knowledge this software was last updated in 2016 and has massive compatibility problems on modern Windows 10 and 11. Does it help if you run as administrator (right click on the desktop icon and then select the corresponding
• Music Maker

  2 answers, most recent on 10/30/2023

  [Solved] Tracks skip and play fast after premium download
  Music Maker V 32.0.2.11 Windows 10 home. I purchased premium. After purchase and downloads all tracks play very fast and skip. No tracks works properly. All previous projects will not work either. Tried uninstall and reinstall and no help. It worked
• Video Pro X

  2 answers, most recent on 8/31/2025

  RE: [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  @ClausVedel Hi. You will need help from the people on the Vegas forum. A link to which is at the bottom of this page. Ray.
• Movie Studio

  2 answers, most recent on 2/29/2024

  [Solved] Modify typewriter template.
  (Video deluxe 2024 Plus) Hi, 1. is it possible to have the typewriter template start "typing" closer to the left border?2. Is it possible to have the typewriter effect continue quicker on the second line. I have shifted text in the past with the
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  cannot active audio cleaning lab
  Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks
• Video Pro X

  4 answers, most recent on 2/28/2025

  RE: Working with Collages
  Thanks @johnebaker, you have been very helpful!😀
• Music Maker

  2 answers, most recent on 2/20/2025

  RE: [Closed] Problems with Loopbar in Projekt
  Thank you for your fast help, much appreciated. (Solved)
• Audio Cleaning Lab

  4 answers, most recent on 5/6/2025

  RE: Will Audio cleaning Lab work on windows 11
  Hello, sorry about that, the version is 22.053 hope this help. thanks
• Music Maker

  12 answers, most recent on 1/30/2025

  [Solved] MIDI EDITOR - MMM 2025 PREMIUM
  Hello! I am using Music Maker 2025 Premium.I have a problem with the MIDI Editor.I can only see C notes in the MIDI Editor, no other notes.I've watched videos of older versions (2021) where users use the Editor in a completely separate window and
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  I think it's finally working. Not sure why or how! Just have to sort out the SSL certificate now. Thanks for your help.
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  Yes, John EB, lazy typing, sorry - the previously mentioned Movie Edit Pro 2013 is my older version bought in 2014 from Magix - when you could actually speak to a helpful German on the 'phone to question and order! Happy Days.
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  [Solved] LOUD STATIC NOISE
  I just installed SOUND FORGE AUDIO STUDIO 17. but when trying to use it I get a loud static noise. I tried uninstalling and reinstalling but that didn't help. any suggestions?
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Off topic

  One answer, on 2/21/2026

  RE: [Closed] Vegas pro 23.0 Error code 14 help pls
  @MegaBlazekien You're on the wrong forum. Please go to the Vegas forums https://www.vegascreativesoftware.info/us/news-forum/ Also you've probably been dealing with Magix support whereas Vegas support may be better equipped to help you. There are
• Samplitude

  3 answers, most recent on 4/20/2024

  [Solved] Failure of install of Samplitude
  Hello, I have a Samsung laptop with Windows 11, all updates installed. Can't figure out why, Samplitude Music Studio 2023 won't install. I get an error, something about "the code execution cannot proceed because mfc140u.dll was not found. I have
• Movie Studio

  3 answers, most recent on 1/29/2025

  Assistance Needed with Creating a Photo Slideshow
  Hi, I’ve recently purchased the new version of Movie Studio 2025, and I’m hoping to get some help with creating a photo slideshow. I’ve located the Photo Slideshow Wizard under the "Edit" menu, but I’m unsure how to group or select only the photos
• Photostory

  8 answers, most recent on 1/27/2024

  RE: [Solved] Photostory 2024 wont load
  Finally I have a resolution to the problem! It took several back-and-forth emails with MAGIX SUPPORT but it looks as if the final solution was to delete photostory.ini AND imp_settings.ini in the
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Steven. It's a user to user forum with little to no input from company staff members. Even the mods here are users, not employees. I personally would be very wary of anyone taking control of any personal device which is effectively
• Movie Studio

  No answers, created on 8/14/2025

  crashing
  I received an update on Movie Studio 2025 recently and now the program continues to crash. Now i'm on a mission to solve the problem. Any help would be greatly appreciated
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer