• SOUND FORGE

  2 answers, most recent on 5/9/2020

  [Solved] A device not available when recording from What U hear
  I have a few input devices, but the one I most use is the What U hear on my Sound BlasterX AE-5. Problem is that I cannot record from any device using Sound Forge. When I press the record button I get a message box saying 'An error occurred while
• Movie Studio

  11 answers, most recent on 5/7/2020

  RE: [Solved] No sound with Movie Edit Pro
  Good news 😄 Somehow the pop-out window for activation of Dolby Digital was not working initially. I found the solution here:
• Music Maker

  6 answers, most recent on 5/4/2020

  [Solved] Music Maker Premium 2020
  Hello. I have purchased Magix Music Maker Premium 2020 and I'm running it via Windows 10 Home (64 bit) OS on a brand new Intel NUC815BEH system. However, upon opening the application I am notified via pop-up that the actual version I'm running is
• Movie Studio

  2 answers, most recent on 4/15/2020

  [Solved] Exporting to YouTube reports browser is incompatible
  I can Save edited Movies to memory then Post these movies, but I get an error each time I attempt to export directly to YouTube in one step.. That error pops up each time after I enter either Phone or e-mail address on the YT account saying that my
• Samplitude

  4 answers, most recent on 4/5/2020

  [Solved] How? Auditioning effects in Realtime - before and during recording?
  I am using Samplitude Pro X4 and am finding it very frustrating to audition plugin effects before I press the record button. The plugins load fine and pop up to view. But no audio ever seems to pass through them until after I have recorded.
• Music Maker

  11 answers, most recent on 4/4/2020

  [Solved] Missing Vita
  I've been using your excellent Music Maker software for a while now - more than a few years :). I just upgraded again to MM Plus. A recent crash on my main PC meant I had to reinstall everything again - luckily I'd backed-up my soundpools and other
• Movie Studio

  6 answers, most recent on 3/2/2020

  [Solved] Remind me again about using the MS HEVC encoder
  As I just posted, I finally installed MEP 2020 Pro. It updated to 19.0.2.58. I'm in experimenting phase and tried encoding to HEVC for fun. IIRC, Ray said that he uses the free MS HEVC codec for this. I had downloaded the MS HEVC codec, and it shows
• Movie Studio

  2 answers, most recent on 2/17/2020

  [Solved] Screen Capture can not connect to audio driver
  Hello! I have a problem when using the screen recording option, when i try to select the audio driver for audio outpot record, an error message pop up displaying "Could not connect to the selected device" the audio drivers are enabled to be used for
• ACID

  4 answers, most recent on 1/29/2020

  [Solved] Can't get ACID Pro 9 Trial to Install
  I currently own ACID Pro 7 and am considering upgrading to ACID Pro 9. To help make my decision, I am trying to install the trial version of ACID Pro 9. I have downloaded it to the hard drive of the computer. I have internet access on the computer.
• Movie Studio

  52 answers, most recent on 4/8/2020

  RE: [Solved] Audio problem with playback of old .avi files
  I think I found the fix from a 9/28/16 email from a Magix tech (see below) when I reported the problem at the time I first discovered it. I located it by searching old email by sender to check on my order history with them and this one popped up, I
• SOUND FORGE

  4 answers, most recent on 6/16/2020

  [Solved] Corrupted download?
  I have SF 10 on my present, W7 PC, and it shows in my Magix products list, but am moving to a new, W10 PC. I had no trouble with Movie Studio 16, but SF isn't going well. I downloaded the exe, but get a number of pop-ups during installation, first
• SOUND FORGE

  7 answers, most recent on 11/13/2019

  RE: [Solved] Color issues with process windows
  Ok I had a chance to do this today. I want to thank you folks for the help. Keep in mind, this computer doesn't have much on it intentionally and only SF Pro 12 has been installed and used on this, and the machine is not that old so no other
• Movie Studio

  18 answers, most recent on 11/5/2019

  [Solved] Settings not saving
  Since a Windows 10 update, a few days ago, my settings in MEP were changed. The problem is that each time I open up MEP the settings I had put back to what I wanted are not recorded. For example I go into File/Settings/Program, go to Playbak tab and
• Movie Studio

  4 answers, most recent on 7/28/2019

  RE: [Solved] Clean-up Wizard ... how to make it clean only a specific project ?
  hi john, thanks for the info,,, I read the help chapter regarding clean up wizard, Its vague , it doesn't explain well enough how to remove a project and all its related junk...    something happened today I had to try clean-up wizard again because
• Rescue Your Videotapes!

  36 answers, most recent on 4/26/2021

  [Solved] Driver installation for MAGIX K0065 (Windows 10 64-bit)
  Hello all, After installing "MAGIX Video easy Rescue Your Videotapes!" via a physical DVD in a box (marked MAGIX Rescue Your Videotapes!) as purchased from Magix Software's website, I am having trouble with getting the drivers to install for the
• Movie Studio

  6 answers, most recent on 5/16/2019

  RE: [Solved] Magix MEP Version Compatibility
  @CarpentersMate It should use improvements in the newer software for Timeline Preview and Export but you may need to be careful that any plugins from the earlier 32 bit 2013 versions may not be available in the newer 2016 64bit version. Best is to
• Music Maker

  9 answers, most recent on 4/28/2023

  [Solved] Purchasing Payment Error
  Today May 6th at around 1230 Am on Music Maker Plus Edition I wanted to buy the feature: More Tracks And Formats. I added my credit card information only to have a screen pop up saying there was a payment processing error?
• Music Maker

  6 answers, most recent on 5/4/2019

  [Solved] Coupon codes for april/spring 2019
  Hi there! New here. (I've owned Magix for a long while now, but I never stepped my digital foot into the forums) Just wondering about this coupon code thing. Usually, when I have a question about Magix, I just google it or look to the manual or
• Movie Studio

  12 answers, most recent on 4/26/2019

  RE: [Solved] MEP 16?
  So then I will be looking for 'MEP2016' but how will I know if its version (15.0.0.114)? Thanks! @CarpentersMate You won't. What you get is the release version, which will be 15.0.0.something. Then either the program will propose an update to
• Movie Studio

  8 answers, most recent on 4/20/2019

  RE: [Solved] MEP 18 Plus - Extra Cost for H264 Codec?
  @CarpentersMate Hi See this solution re Magix Connect. HTH John EB
• Music Maker

  6 answers, most recent on 3/31/2019

  [Solved] ComputerID !!!
  Hello.I purchased premium versions and I have a problem with activating this program. The computerID is required. I do not know where to find it. I did not have any such information during the installation. I've lost all day looking for where I can
• Music Maker

  3 answers, most recent on 2/27/2019

  [Solved] MP3 Import
  Good day, I have Music Maker Premium, but it seems I am unable to import MP3 content. It gives me a pop up saying I should download "More Tracks and Formats" from your store. Yet I dont see anything like that in your store. I have downloaded &
• Photostory

  5 answers, most recent on 2/10/2019

  RE: [Solved] Magix Autopilot
  @Sid-Kim Hi When you installed Photostory you also installed Magix Checkup & Tuning. The pop-up is coming from this. If you do not need it, uninstall it. HTH John EB  
• Photostory

  5 answers, most recent on 2/10/2019

  [Solved] Magix Autopilot
  Recently I bought a Photostory Travel Edition. Everything looks fine at the moment. However, "Magix Autopilot" is bothering me. I do not know what this is but this pops up frequently on the right-bottom corner as shown below.  If I click "Delete