• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the
• Video Pro X

  4 answers, most recent on 7/20/2023

  RE: cannot use hardware acceleration burning Blu-ray disc
  @johnebaker Changing the settings as you suggested to the Intel Iris XE processor did the trick. Hardware encoding is working now. Thanks again.
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: MM 2025 Upgrade, 20 free Soundpools
  I have just download and installed 2025 Premium on a Dell XPS 12th Gen Intel(R) Core(TM) ¡7-1250U 1.10 GHz16.0 GB (15.6 GB usable) 64-bit operating system, x64-based processor. VERY disappointed with the performance at least 25% slower than the 2024
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley, @CubeAce Hi . . . . . Intel Diver and support Assistant says nothing needs updating. . . . . The current driver version for the Intel UHD 750 is version 31.0.101.4887, the 31.0.101.2125 is for Intel processors up to 10th
• Photostory

  4 answers, most recent on 1/29/2025

  RE: Storyboard Problem in Photostory deluxe 2025
  @robert-d8452 Hi The freeze and closing Photostory using Task Manager has probably corrupted the project file. You may find there are some backup files of the project in the same folder where the project was saved, they will have _BAKn.MP_ after the
• Movie Studio

  2 answers, most recent on 12/11/2024

  RE: Error Code: No Valid Bouncing Range
  @Sang-Oh, @AAProds Hi . . . . . Error Code: No Valid Bouncing Range . . . . The error message would suggest you are using Vegas Pro or Vegas Movie Studio 17 or earlier, in which case you have posted in the wrong forum. At the bottom of this page
• Samplitude

  One answer, on 7/31/2024

  DAW to Tascam DM-4800 Console Configuration
  Hello, Please bear with me, I'm old school analog taught.. At this point I have Samplitude Pro X3 Suite loaded, OP SYS: Windows 7 64 bit , Samplitude: on a separate H; drive with 1T space. Motherboard is ASUS Crosshair V Formula-Z, The processor:
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  10 answers, most recent on 9/5/2024

  RE: MS 2025 Update to 24.0.1.206
  @AAProds Hi Al. It's not as if the software is not capable of rendering to AV1 via the software and CPU use only. It's just slower. All editing software is in the same boat. The innovation for increases in rendering speed always comes from the
• Photostory

  One answer, on 2/22/2024

  2024 Purchased. Does not work on my PC
  I have been a Photostory user for many years and have gone through multiple versions. I bought and installed Photostory Deluxe 2024 and it is awful. The U/I is much different, but the real problem is it can't run. The video playback during editing
• Movie Studio

  14 answers, most recent on 4/8/2024

  RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
  @spuddy13 Hi. The only thing I would say about the build is with an AMD Processor you will not get the benefit of having an inboard GPU as well as the 3070. The two working together with resizeable bar enabled should in theory give you a lot more
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  @Jan-Stribny Hi . . . . 4K (3840x2160) and 50 fps. . . . AMD Ryzen 7 5700G with integrated AMD Radeon Graphics . . . . Assuming this is the only GPU in the computer, then unfortunately the integrated GPU in the processor is below the minimum spec,
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  Hi Ray, I went through your procedure to the Processor setting and found all 3 settings on UHG 730, this surprised me and I expected that all 3 would be showing the new driver, anyway I set the Processing tab to CPU and tried the action with
• Movie Studio

  9 answers, most recent on 7/15/2024

  RE: Crash
  @Vagn-Sangill Hi You have posted in the Movie Edit Now forum - is this the program you are using? If not, what is the full name of the program that is asking for an activation code. We need more information to help diagnose the issue(s) you are
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi Trial versions of Magix products usually have some restrictions/limitations which are unlocked when purchased and activated with a full product serial number. The behaviour you are seeing suggests this is may be one of those
• Music Maker

  One answer, on 5/21/2023

  RE: OpenGL v. 2.0/higerr
  @hblind Hello! Can you upload a screenshot of the message to this forum? Your graphics device must support OpenGL 2.0 or higher for Music Maker. OpenGL is a programming interface for hardware accelerated graphics. Laptops without a dedicated
• Movie Studio

  14 answers, most recent on 4/8/2024

  RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
  Ray,   here is spec of pc i was going to purchase   what u think ?   >>>>>       This PC is ideally suited for higher-end 4K video editing work in applications like Adobe Premiere - a Ryzen 9 5900X 12 core processor and RTX 3070
• ACID

  5 answers, most recent on 6/23/2022

  [Solved] Latest feature update error "minimum Windows 7 mine Win10 21H2
  During latest feature updates to ACID Pro 10.05 an error message is displayed, saying that you mush be using a minimum of Windows 7 / Windows 8 . My Windows is Windows 10 21H2, why is this not installing Processor 10Gen i9, 32Gb RAM, Sound
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  3060Ti: 11sec @AAProds Hi,, my PC motherboard & I think my CPU has a server history, it was built for stability not speed, AMD have since reconfigured their CPU's to get better performance, mine is sort of the last of the line before they made
• Movie Studio

  40 answers, most recent on 6/27/2022

  [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi Thanks for the GPU model, that is what I was suspecting you had. If you have the latest drivers install for this then a security patch in the driver disabled some functionality in the DirectX 12 support. If so then you need to
• Movie Studio

  30 answers, most recent on 7/4/2024

  RE: My video is freezing when I try to export it. (MP4)
  @Tony-Rapisarda, @Gid Hi Thanks for the system specs, and Device options settings. From . . . does not keep freezing at the same time . . .and given the Device options settings for Import, Processing and Export, I suspect that the 'freezing' is due
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi The driver for the UHD 730 is here, it is the second one down on the list in your image above As you have not given us the specific processor model, check that it is on the list lower down the page in the section headed This