• Samplitude

  4 answers, most recent on 7/31/2023

  [Solved] X5 and 365 - Problems
  I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
• Music Maker

  6 answers, most recent on 5/23/2023

  RE: [Solved] Loud static noise after installing.
  @A29_1 Does the problem go away of you restart the computer? Please select Restart and not Shut down.
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  I couldn't find that pathway on my computer. I'll spend some time with the manual. I'm kind of wingin it, relying with my experience with sound forge from many years ago. I assumed I was doing things correctly as I was following the steps of the
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  @Steve-Weeks In the screenshot you posted I think the critical factor is that the "Input" section shows "No input devices found". Unless and until your computer "finds" at least one device, nothing will be recorded. Open Control Panel, go to "Sound"
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: [Solved] Serial Number is Invalid or may apply to another product
  @Sandi-Richards @Rod-Howard You can only activate very old software, which came out before 2014 with a computer ID, so this won't work. Instead, download the correct installer from here by entering the serial number:
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Video Pro X

  4 answers, most recent on 7/20/2023

  RE: [Solved] cannot use hardware acceleration burning Blu-ray disc
  @Ralph_S Hi In the Program settings, Device options tab try changing the Import, processing and Export options to CPU, Intel Iris XE, RTX???? in turn and see which work best for your system. I have all 3 settings set to my RTX GPU. Which RTX GPU do
• Music Maker

  7 answers, most recent on 4/8/2025

  RE: Hi, program keeps crashing, wont save project.
  @M-100 Try restarting your computer. Please select the Restart option and not the Shut down option. Next, you can reset all program settings under the File > Settings menu. Then it's like a fresh install.
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  @Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly
• Video Pro X

  One answer, on 2/4/2025

  RE: Transferring program to laptop.
  @kevin-tuck Hi You are allowed to install and activate the program on 2 computers. Login to your account using the Account icon top right of the magix.com website. Under My Products you will see your registered products with download link and serial
• ACID

  One answer, on 3/11/2025

  ACID 10 cant input serial number
  I recently purchased a new computer and I am reinstalling Acid 10, however the prompt to enter my code does not work.......It lets me input one number and thats it....Help?
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  @Paul-Fegan Another idea, you could try to check Windows system files for corruptions and repair them. For this, open the command prompt as administrator and type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. This downloads
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  Replaced my computer and so downloaded MovieStudio2023 for a reinstall. I see a number of current product names but cannot find the upgrade pathway to a newer version of the video editor that is a newer version of what I have. Names are all
• SOUND FORGE

  2 answers, most recent on 5/24/2024

  Deactivating my old computer which I gave away
  Silly me. I bought a new computer and thought that I had transferred my old software to the new computer. That didn't work, and I'm now trying to register my new computer. Unfortunately, I only have a license for two computers ( I already have Sound
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi Looking at the Task Manager image you posted, I see some potential causes of the issue:  Nvidia Container process is running, your computer specs do mention a Nvidia GPU is this a left over from a previous GPU? If so, it too needs
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Thank you for the additional information! Every little helps! Does the freeze always occur at the "same point", i.e., at a specific time of the attempted zoom? If you temporarily remove the .gif does this effect any change to the
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• Movie Studio

  6 answers, most recent on 5/30/2025

  RE: Cannot get to Activation
  @Kat-Rhein Hi . . . . . I have put in my software number . . . . Does this begin with P3- followed by 6 blocks, separated by hyphens, of 5 numbers? If so you enter this as @Gid commented above If not, and you have a series of letters/numbers
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  I paid 49.99 to install Movie Studio 2025 on one computer. But I cannot activate it because the serial number box does not show P3. Only P. Also, I paid another 49.99 to install on my second computer and this one has the same issue: no P3 box. What
• Music Maker

  One answer, on 6/19/2023

  RE: [Solved] Export sound with APU_ModerEQ_x64
  @Tomasz-Szwej The crash could be caused by your audio driver settings. In the Music Maker program settings select the Audio/MIDI tab and select an ASIO driver. If you don't have an audio interface with ASIO drivers you can select the Music Maker