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@Steve-Weeks Thank you for the screenshot. As you will see, it clearly shows that all your possible inputs are either "Disabled" or "Not plugged in"! Please re-read John's post directly above yours about the problem of connecting your amplifier to

Movie Studio

12 answers, most recent on 3/26/2024

RE: Is there a way to download any bug fixes for Movie Studio 2023?

@Fred-Hoeser Hi . . . . C: drive which is an SSD but it is pretty full . . . . How full? If there is less than 20% free space for a drive 1TB or under, or 15 - 20% for a 2 TB or greater drive, then this is insufficient. . . . . I suppose I could

SOUND FORGE

8 answers, most recent on 4/22/2024

RE: DirectX Plugins

I’m still struggling with connecting my tyros 2 keyboard to get all the functions the keyboard has, I bought an audio interface. Plugged in midi out from keyboard to midi in on interface. Plugged midi in from keyboard to midi out interface. Tried

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

@Burton-Allan I see in your screenshots that you enabled One Drive in Windows 11. This may be some cause of old programs running not correctly. It always tries to synchronize with the Microsoft Cloud in the background. Maybe there is also a damaged

Samplitude

5 answers, most recent on 1/29/2024

RE: No sound coming from any output source

Please try WDM Driver and check whether the correct Realtek output is set under "audio devices" to which you have connected your monitoring option. We generally recommend the use of an external sound card in the form of a USB audio interface. With

Music Maker

One answer, on 4/3/2024

RE: Activation or Store Login fails

@Dean-Barr Please download and install the newest Free Edition of Music Maker 2024 from Magix.com or install all pending updates until you are updated to version 2024. Some days ago, someone mentioned a message from customer support, that Music

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get

SOUND FORGE

One answer, on 4/10/2024

Sound Forge not allowing different devices for recording and playback

I have a Windows 11 system, with the usual Microsoft/Realtek playback. But I also have a Steinberg UR22C audio input box connected to a USB 3.0 port. At one point, I could record through the Steinberg and play back through the Realtek connection to

SOUND FORGE

11 answers, most recent on 4/14/2024

RE: Can't open sound forge

Well I used Revo uninstaller (twice) to remove all files... and reinstalled (twice)... Alas the same message (not able to establish connection) Something is corrupted here. (and I don't mean DC;~) (Just trying to laugh a little as I go crazy) I

Movie Studio

12 answers, most recent on 9/19/2023

RE: Magix Capture Error Message

@PETER-SMITH1397 It really would be extremely helpful if you did what I requested in my last post to this thread: Please tell us a lot more about your computer! Thank you. (This may seem tedious and time-consuming to do but it will help us to help

Music Maker

One answer, on 6/7/2024

RE: Issues with Music Maker 2024 once downloaded and trying to upgrade.

@James-Sansenbach Navigate to File > Settings > Program Settings > Audio/MIDI. Here select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button to open the driver settings. Select your audio input and audio

Rescue Your Videotapes!

6 answers, most recent on 5/4/2024

RE: Connecting HDMI TO SCART TO RCA TO...

@Doug-Burck HDMI is a digital connection, SCART is analogue. The two are entirely different. For your proposed connections to work and assuming that you wish to transfer your VHS tapes for computer editing, the analogue output of the VHS tape would

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

Jumping in here as I'm having much the same issue. I got a new Geekom IT15 mini PC with Windows 11 and installed Sound Forge Pro 18 on it. Like Steve, one of my tasks is recording audio from my turntable to the PC - sending the audio into the phono

ACID

6 answers, most recent on 6/10/2025

RE: error saying my activation code is incorrect never switched it

@jackrippa421 Hi . . . . out of the blue I'm opening a file from OneDrive to acid . . . . Do you get the same error message when opening the same file and other files from your local hard drive/SSD? Personally I would not recommend working directly

Photostory

2 answers, most recent on 8/1/2023

Connection to activate license is not working

After having entered the serial number an error message pops up : "An online connection could not be established. Please make sure that your computer is correctly connected to the internet. A firewall may also be blocking access". I have turned off

Movie Studio

69 answers, most recent on 4/9/2024

RE: VHS captures, video "washed-out"

@browj2 so I'm ordering knockoff from Amazon which, hopefully, will work. Watch out for what's known in the business as the "ezycraps". 😉 I'd recommend the IOData GV-USB2. Beware, there are fake ads about. This is a real

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

@clement5 Hi John C . . . . my grandfather Clay Clement . . . . I did wonder if there was a connection when I saw your grandfather's name in the credits. . . . . If the original is VHS . . . . I suspect that this was originally was a recording

SOUND FORGE

17 answers, most recent on 5/28/2024

RE: SF18 build 21: Plug-in Manager problem

So, what you are saying is: there is a problem and there is no fix for it? I do not know if Magix considers it a bug, so they may not change it. There are other issues I would like to see resolved first. If enough folks contact support they may do

Movie Studio

50 answers, most recent on 10/20/2023

RE: Help selecting a new PC

@AAProds Hi Al. I have a gigabit connection and there have been a lot of complaints about YouTube doing this for about eighteen months now. I agree it depends on how the connection is made and the routes the backbone structure uses. You may have a

SOUND FORGE

7 answers, most recent on 9/29/2023

RE: SF13 & SF14 untimely require connection online via failing protocols

@Cielspacing From my direct experience this is a problem with the internet security settings on the computer. Could be caused by the firewall, antivirus, Windows Defender etc. Fair guess. That I also shared, ...then - Yesterday, when I had to

Video Pro X

6 answers, most recent on 6/11/2025

RE: 365 upgrade not working

@bvolbeda Hi . . . . I get a screen that says I have a new version available , X17 (v23) . . . . Did the screen look something like this, it is for Movie Studio however the VPX should be similar or this I suspect what you are seeing is the first

Rescue Your Videotapes!

22 answers, most recent on 3/4/2024

RE: choppy video

Thank you AAProds for your comments. Yes, the connection cables are correct, but there is no option in the "VIDEO SAVER! software to choose NTSC. The choppiness is seen on the preview screen before recovering, as well as after when playing the

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@David-Robinson5527 Hi . . . . I rather think there was more to that update than they are saying . . . . You may be correct, comparing the file size of the previous patch .192 and .196 there is ~2kb difference, probabaly a re-release of .192, with

SOUND FORGE

7 answers, most recent on 5/13/2024

RE: Denon x1800 mixer

I am not familiar with the x1800 mixer, Does it a have a USB connection to route the audio to a computer. If not, do you have a internal sound card or external A/D interface? Why channels 9 and 10... are you working on a multi-channel immersive