• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  22 attempts total including 2 x verify, 2 skips and 2 "please try again"s @johnebaker You've confused me. I only used your quote to @hdrechsel18 when replying to @AAProds about a trial uninstalling an existing program, the relevant line of yours
• ACID

  8 answers, most recent on 12/4/2023

  [Solved] Update to ACID Music Studio 11
  The product tells me that there's an update, but the first thing it tries to install is the Microsoft Visual C++ 2013 x64 redistributable, which fails. This is already installed, but the installer is trying to install it anyway. I can't get past
• Movie Studio

  11 answers, most recent on 1/20/2026

  VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were
• Music Maker

  3 answers, most recent on 6/17/2024

  RE: [Solved] Problem with purchased sound pools
  @dpizza It's a Loops Unlimited icon. What is the filetype of these loops? Loops Unlimited uses mxcogg. Maybe you need to uninstall the Soundpools (via right clicking on them) and redownload them as wav or ogg files. Rescanning the files on each
• Movie Studio

  One answer, on 8/20/2024

  [Solved] is it safe to delete files in MAGIX Downloads folder?
  Hello I am cleaning up my computer and found a lot of older files (programs) in the  C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @AAProds 22 times to write this Is it true that the trial blows up your current installation? I can only go on what I've read, the latest being @johnebaker's reply to @hdrechsel18's topic re his Mastering Suite when he said he'd look at a trial: "Hi
• Movie Studio

  5 answers, most recent on 5/26/2025

  RE: [Closed] Error Code -57
  I am trying to install Samplitude pro x 6
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  OneDrive isnt "always running” on Windows 11 Home. It's installed by default and configured to start automatically but it doesn't actively run or sync unless it is signed in and enabled.
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  Uninstalled Visual Studio again, through the Windows App uninstaller. Verified its gone. Rebooted the PC, and ran Music Studio and let it do its auto update. Again it fails at the point where it installs Visual Studio. It just never gets past it.
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
• Movie Studio

  2 answers, most recent on 6/11/2024

  [Solved] I can not install Studio 24 that I purchased on 1/27/24
  Error 1603 RE: C++ tried purposed fixes, no luck want refund how do I get it?
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  Have reinstalled C++redis 2015 with no help and part of the installation process is installing C++ redis 2013 so that does not help either.
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  [Solved] Sound Forge Pro 18 - can't change bit depth to 32
  I am using the latest Sound Forge 18 Pro on (18.0.0 build 21) Windows 11Whenever I take a wav file and try to set the bit depth to 32 (or 32 float) with the Pow-R dialog, the file gets messed up (all audio jumps to 100% volume).  If I look in the
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  RE: cannot active audio cleaning lab
  @Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  @Ayo You need to uninstall the 2013 C++ Redistributables. For some reason the installer cannot continue if they are already on your computer. The installer will install them again. I deleted the 32 & 64 Bit Redistributable and let the installer
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker @AAProds I've been looking at this LUTs thing with a bit more enthusiasm and I've found references in the Registry to LUTPresets in Photostory. I purchased Photostory a few years ago for the Boris plugin being offered. I loaded in PS
• SOUND FORGE

  One answer, on 4/27/2026

  RE: Sound Forge 9.0 reg not working on a new PC
  @Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium – Download drivers: https://my.hidrive.com/lnk/FCAqGVxG   Video Converter Red
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire Perhaps there are some left over folders from the previous install that I need to delete  That is almost certainly correct, unfortunately! As a first step to try to resolve this I would suggest reading and following the M$ advice on