• Movie Studio

  4 answers, most recent on 12/14/2025

  Magix Hub
  Hello. I have MAGIX Video Deluxe 2026 Premium (v 25.0.1.248 UDP3). I have an issue with entering to the Magix Hub. After clicking on the "Magix Hub" button, an animation with dots shows, and nothing more happened. I waited for about 10 minutes with
• Music Maker

  2 answers, most recent on 7/13/2023

  [Solved] magix music maker 2014
  I am having issues with both finding the serial number for the hybrid keys & izotope serial number one as well. where do i find it since i bought this version of the music maker directly from magix as a download only?
• Other products

  One answer, on 2/10/2026

  recherche d'un produit
  bonjour j'ai acheté deux prduits le magix clean 2016 et le magix audio clean Mx dans mes produits il n'apparé que le clean 2016 pourtant ils ont été acheté ensemble
• Video Pro X

  6 answers, most recent on 8/16/2024

  RE: [Solved] split large file into two parts
  @Ivor-Williams007 Oops I guess someone should've asked you, everything posted on here is Magix Movie Studio, If you're using Vegas Pro you should be asking on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ Yours prob
• ACID

  7 answers, most recent on 6/29/2024

  RE: [Solved] ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?
  I did try the AMS11 64 trial in September 2019 and didn't like the dark interface, which was not changeable in the version I had. Because of that, I didn't get too deep into it. At that time, it was still $60USD. From what I'm reading, they haven't
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  Magix Cleaning Lab 2013
  My husband has Magix Lab Cleaning 2013 but when he goes to use it, a screen appears saying levels too high or levels too low. Is there a way we can get the levels back to normal and he can carry on using it?
• Movie Studio

  20 answers, most recent on 4/18/2026

  RE: Playback Always Beginning From Start
  This bug still exists in MAGIX Video Pro X16.
• SOUND FORGE

  2 answers, most recent on 8/27/2023

  RE: [Solved] Soundforge White Noise
  @Drogon After uninstalling Magix Low Latency 2016 you need to restart your computer. Please select the Restart option and not the Shut down option!
• Off topic

  40 answers, most recent on 1/26/2026

  [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• SOUND FORGE

  4 answers, most recent on 7/8/2024

  RE: [Solved] SF18 crashes when loading a file.
  You could try resetting Sound Forg14 and/or 18 in the 'File' menu.. however I would surmise it is a PC related issue. Some folks have had issues with MP3 files and resetting usually resolves that issue. There are no common problems with PCM wave
• Movie Studio

  One answer, on 4/28/2026

  program won't open- frozen
  The program won't load, it is frozen. an error appears but I cannot click on the notification. I've uninstalled all Magix programs and re installed. I've done everything the ai support tells me to do and nothing helps! Magix Premium 2026 .
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Actually, the title of this thread is "Does Magix have customer support" so my comments above are entirely in keeping with the subject of the thread. One wonders whether Magix provide any support at all.
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: [Solved] Sound Forge Audio Studio 17
  Welcome to the Magix Sound Forge users community @Jesse-Rodriguez. Confirm you are you using the same email address (and serial) you used when you you originally registered and activated SFAS-17. The email address and the activation serial are
• Audio Cleaning Lab

  2 answers, most recent on 10/22/2023

  RE: [Solved] Trying to record produces an error message
  @Brian-Pollard Hi See this comment for the same issue with ACL. John EBForum Moderator
• Movie Studio

  30 answers, most recent on 8/9/2024

  [Solved] Copyright Claim
  Hi everyone,I recently published a video using the "Peaceful Garden" intro/outro on YouTube, which uses the song "Autumn" from Producer Planet, which you can hear here: https://producerplanet.com/us/article/autumn-29318/ I do have a royalty-free
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Michael-Schmidt6283 To my knowledge Magix no longer offers subscriptions but only perpetual licenses.
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston This may have some relevance to your problem https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  RE: [Solved] Activate
  Hi @Hec21, it does not matter if a PC is turned on or off. If SF is activated on a PC it counts as one of the two activations. Try de-activating SF on the PC and re-activating. You can deactivate SF from within SF in the 'Help' menu, or through
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• Web Designer

  One answer, on 3/20/2026

  RE: Magix Web designer Premium Upgrade
  @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Jeff, as of 2025, OVHcloud has taken over as the Host for Magix John. It isn't at all off topic. What gives you the idea it is? Are you able to reply to the Magix support tickets? Last night I tried to report the issue to OVHcloud but could not
• Music Maker

  2 answers, most recent on 3/22/2024

  [Solved] failed WaveOutWrite error Magix Music Maker Free Version
  Getting failed WaveOutWrite error when trying to playback wav project. Device name    DESKTOP-05IPV1IProcessor    Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz   3.40 GHzInstalled RAM    8.00 GB (7.90 GB usable)System type    64-bit operating system,