• Other products

  22 answers, most recent on 3/14/2023

  RE: Independence free
  @Ernest-Sienkiewicz Purchased and free version are identical. You can convert your free version just by entering a valid serial number. If the installer doesn't finish on your computer, there is the possibility of some Windows security settings
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi and welcome to the Magix user to user forums. From a 'sticky' post on how to ask questions on the forum. This helps speed up and possibly give better answers to the problems people face.   A few tips on posting in the forum: Please
• Music Maker

  14 answers, most recent on 9/1/2024

  RE: Can't load soundpools
  I changed a setting on the computer and now its works, thank you! So I have to upgrade to Premium now and fill in the serial number? And then download soundpools?
• Video Pro X

  11 answers, most recent on 4/26/2023

  RE: Video did not upload from PC
  @zdenekrsa Welcome to the Magix user to user forums. Unfortunately, your first post is rather lacking the detail we really need to know in order to be able to help you! First, please read this post and give us FULL details of the hardware and
• SOUND FORGE

  2 answers, most recent on 1/22/2023

  RE: Can not fund my products in "My Products" page.
  @Mitsuru-Kozakai Please edit your post and remove your serial number because this is a public forum and this is your private information. You can deactivate the software on your Windows 10 computer via the Help menu before uninstalling it. You now
• Samplitude

  4 answers, most recent on 11/24/2023

  Messy "undo" behavior in Samplitude Pro X
  Hello, Everybody, New to this forum :-) I have an issue with Samplitude Pro X (now using version 7 on Win11, but it was the same in version 3 on a different computer with Win7)... Would like to know if any of you noticed the same problem: When I
• Video Pro X

  38 answers, most recent on 9/7/2023

  RE: H264 Export Frame Rate of 16.67 Possible?
  @AAProds Hi Al. Did you realise that in the early days of TV adverts that the star bursts and wipes between adverts were all on film? Even if the advert was broadcast live and not put into a string of film cut adverts, so that people would realise
• Other products

  One answer, on 3/3/2023

  [Closed] Vegas make strange sounds
  Hello I need technical help with my new Vegas Pro 20, which I upgraded to last autumn (from Vegas Pro 18).Order number:  Removed by moderator Each time I start Vegas, something happen with my computer sound system. I get a terrible noice each time I
• Video Pro X

  2 answers, most recent on 11/17/2022

  RE: computer Id
  @John-Goforth Hi, You don't need a Computer ID, just your serial number. If you have exceeded the number of concurrent activated devices, go to your account and deactivate one of them. John CB
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  What apps do I have? Are the licences current? What is the serial number so I can install them on my current computer as the previous one broke down in January. Is the profile /email address the same for the forum as for my account? Because I can't
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh Service Center activations with Computer ID isn't available for products with a P3-serial number.
• Movie Studio

  3 answers, most recent on 5/6/2023

  RE: Magix Movie Editor Pro Doesn't open
  @Peter-Paciorek Thank you for the additional information. Unfortunately, for your computer it is incomplete! Can you please add details of any GPU you have and the size, type and amount of free space on your hard drive(s)? When you originally
• Movie Studio

  47 answers, most recent on 6/12/2023

  RE: extreme aliasing
  I am overwhelmed at the number of people trying to help me. A thousand thanks!I am not very knowledgeable about computers and programs, so I'm just trying to blunder through the suggestions as best I can. Here is what I've done:I checked and my
• ACID

  6 answers, most recent on 12/14/2023

  RE: Connecting multiple synths to acid pro 10
  @christopher-pengelly I'll say from the start that I don't have or use ACID but the principles involved in running multiple external keyboards/synths are universal. So: Please tell us exactly which MIDI interface you have and how many input/output
• Off topic

  3 answers, most recent on 4/26/2023

  RE: [Closed] I need to contact tech support - do you all not have phones any more?
  @Thomas-Franseen Hi . . . . I need to activate my software that WAS working a few years ago. . . . . If you are getting error message ' Error -24 serial number has already been registered to another email address' - you could, however I do not
• SOUND FORGE

  One answer, on 12/24/2022

  Installing Sound Forge 10 on new computer
  I am trying to install Sound Forge Audio Studio 10.0 on my new Windows 11 computer but the installation fails. The error message says I have no internet connection, although I do. I logged into my Magix account where I accessed the download link and
• Movie Studio

  One answer, on 11/17/2022

  [Closed] errer code -24
  I can't open vegas movie studio 15 on new computer by errer code -24, number is P3-removed by Moderator
• Movie Studio

  6 answers, most recent on 3/31/2023

  RE: way to rollback "updates"? software now just randomly "hangs" renderin
  @Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  @deskmate Hi Please do not quote ticket numbers or any other information such as order number, serial numbers etc in the forum. This is a public user to user forum not Magix Support. When you submitted your first ticket you should repy to the
• Movie Studio

  4 answers, most recent on 12/29/2023

  RE: Slow Export and Lack of features
  @Darren-Shotton, @AAProds Hi The computer spec you have provided is not sufficient for us to help, therefore we need more information on it to help diagnose the issue(s) you are having: Including Windows version and program full name and version
• Photostory

  3 answers, most recent on 2/20/2023

  RE: problems with installation
  @Danny-Rasekhi Hi You can install the program on as many computers as you wish, however only 2 can be 'activated' installations. To free up one of the activations this can be done in program - Help, Deactivate program or in your user account at
• SOUND FORGE

  18 answers, most recent on 11/15/2023

  RE: Upgrade price for Sound Forge 16 Suite to version, purchased lat month
  So my experience indicates that they are not "very flexible". There is only one way this can be accomplished at their company, according to sales, and it is inflexible. Flexible would look like this: 1-They have a license system whereby the product
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  @Crystal-Hall Hi, You have to open the version 19 and put in your serial number to activate it. Use the same serial number as for 18 - you only get one serial number in your account when you have an active Update Service. I told you that you will
• Movie Studio

  One answer, on 12/13/2022

  [Closed] It's about constantly blocked by Mavixe
  I am a hell of problems. I downloaded on my new bought computer. Unfortunately my studio 15 which ii downloaded some time ago also I bought it in 2018. I enjoy working with it. Mavix keeps saying it's an unlicensed product, although I I have shown