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Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It

ACID

13 answers, most recent on 12/31/2024

My Acid 11 Error code 14

I can not access my ACID program. VEGAS program works well. The serial numbers check well. Code 14 is blocking my use of the program.

Audio Cleaning Lab

2 answers, most recent on 11/30/2025

RE: cannot active audio cleaning lab

@Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.

Movie Studio

One answer, on 3/9/2026

[Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum

I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.

Music Maker

One answer, on 9/14/2025

RE: soundpools music maker 2025 premium.

@Marek-Repko It usually helps to open the program settings and to click on the button to clean up the in-app-store.

Music Maker

2 answers, most recent on 10/6/2024

[Solved] How to add MORE file manager shortcut locations?

Hi. I would like to add more quick Shortcuts to several different locations on my various drives to the File Manager short cuts (as seen here): I have already added one location mapped to MY MUSIC, and another to MY RECORDINGS via the Program

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Well, this is interesting. Having deleted that registry key earlier, and successfully having (re) activated MPEG-4 import by starting the program as an admin, I now find I have to start it "as admin" every time, otherwise the "activation required"

Movie Studio

8 answers, most recent on 4/10/2026

RE: -14 error

@lighthope Hi, Did you download and install the file from your account?And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Task Manager is saying it's using resources, but the program is locked, frozen, That shows me that the program is organising or whatever. If it's crashed it wouldn't be using any resources. Have you left it for a few minutes in that state or

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Movie Studio

3 answers, most recent on 4/8/2024

RE: [Solved] Right to left Languages

@Romelj Hi The program does not support Right to Left languages. The workaround is to create the text as an image in an image editor and save it as a PNG file with background transparency, importing the PNG file and animating, resizing as

Movie Studio

4 answers, most recent on 11/17/2025

RE: Blank error dialogue box appears during MS2022 reinstall

@VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and

Photostory

5 answers, most recent on 5/1/2025

RE: changed computer to windows 11

Can I still use my Magix program

Music Maker

6 answers, most recent on 8/24/2025

RE: Buffer Crackle

Hi Frank go in to the program settings and see how many ASIO drivers you have. Then report back.

Movie Studio

One answer, on 12/25/2025

[Video Delxue 2026 premium] always crashes during export

Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

As requested I’ve added my PC details in my Profile and under Signature. I purchased the software, registered it and then installed on my PC using the program download from Magix. I started the program and Imported two MP4 Home-made Videos that I

SOUND FORGE

One answer, on 11/22/2025

my soung forge not be activate

I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Hi . . . . "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file name (within the MS program) as being the file name of the last saved project. . . . . Do you mean the Movie

Video Pro X

13 answers, most recent on 4/16/2025

RE: Saving Custom Window Arrangement - saving main and sub navigation?

@Can-Dive Hi Can-Dive . . . . I'm not sure where these reference tables exist within the program, but they must exist since the Sub-navigation works for the Import tab with specific key words and numbers. . . . . I believe they do, but not as you

Movie Studio

8 answers, most recent on 5/4/2025

Magix Movie Studio 2024 Suite-no sound in a mp4-file

I am using MAGIX Movie Studio 2024 Suite and I am going to edit a mp4 file in the program. After I have imported the file, it turns out that there is no sound when the timeline track is played in MAGIX. However, when I play the file in, for example,

Music Maker

One answer, on 1/28/2026

I had purchased the Magix Music Maker 2026 and never got the code

Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b Jesse, an email address Magix was using recently for licencing issues was infoservice@magix.net. I don't know if that is still working, but it is worth a try. Provide as many details as you can eg email addresses used, exact program