• SOUND FORGE

  7 answers, most recent on 2/3/2023

  [Solved] Noise after installing Sound Forge 14
  I’m replacing my good’n’old Dell Inspirion 5558 for a Dell Inspirion 3511. This one came with Win11. Sound works OK until I install SF14. After that, it brings me a huge noise at the right channel, using any kind of audio access (Sound Forge,
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi . . . . the color in the Text selection box is MUCH REDDER than it looks here. Can't see the yellow outline either . . . . Looking at the image you posted, the colours are somewhat off, in the Preview Monitor, the program panes appear to
• Photo & Graphic Designer

  2 answers, most recent on 6/1/2024

  registration
  I need to install the software on a new computer. When I tried to register the software. I received an error that the serial number was already used. I tried an old email that I no longer have access to, but received the same error. How do I update
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Samplitude

  One answer, on 3/13/2024

  I have just signed up for Magix on a free version how do I use it
  I just signed up and cannot find how to access the program is there an app or what do I do xx Im trying to make samples from my own recordings
• SOUND FORGE

  5 answers, most recent on 5/29/2024

  RE: SF18 (build 21): Text to Speech problems
  I am using a Win 10 PC.You could try resetting SF, but I do not know if it will help if this case.'File> "Reset all preferences and clear cached data" If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys,
• Music Maker

  3 answers, most recent on 8/13/2024

  RE: Restore purchases
  @cayden-brown You can download all Soundpools at Producerplanet.com. Simply login with your Magix customer e-mail and password and look under 'My Products'. In case you downloaded the 2025 demo version, this version no longer has a Free Edition, so
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  So.. Sound Forge does not open at all? Were there any issues installing it? Are there any error messages? Do you have the subscription version of the perpetual version.I do not recall other reports of this behavior so you might first try resetting
• Movie Studio

  5 answers, most recent on 3/11/2025

  Crackling/popping noises in exported video audio
  Hey there, I'm using Movie Edit Pro Plus, I think 2020, and my exported video audio has a crackling/popping noise throughout a 9-minute video. It's just an audio interview recorded for radio with some still photos throughout, like a slideshow. I
• Video Pro X

  8 answers, most recent on 3/9/2025

  RE: keyboard shortcut photo and transition
  @browj2 Hi John . . . . it does the same as Multi-track ripple (3) . . . . It does better, the selected media is inserted immediately upon pressing the key. Using Multi track ripple, you either have to press the insert to timeline icon or drag the
• Sequoia

  20 answers, most recent on 3/17/2025

  RE: Sequoia 17 Customer Service
  Thanks, would you happen to know the page number it may be on? I don’t have access to the program. It is not working for me as I don’t have a condemeter serial that’s working correctly.
• Movie Studio

  3 answers, most recent on 8/9/2025

  How do you access voice to text in movie studio 2025
  I recently purchased movie studio Suite 2025 and all my research that this particular version had voice to text. I have installed every add-on available to me and I'm not able to locate where this feature is. When I go to the hub It shows me text to
• ACID

  One answer, on 2/14/2024

  Acid Music Studio - locked out
  Purchased Music Studio download 1/14/24, now cannot access program with message saying trial period expired. Tried uninstall/reinstall, entered correct key code, etc. keeps looping same message. Any Help would be appreciated> Thanx!!!
• SOUND FORGE

  13 answers, most recent on 11/1/2023

  RE: Device is not available.
  It works now, not sure what happened. I have Microphone access enabled.
• Web Designer

  13 answers, most recent on 9/19/2025

  My Magix account
  Please could you check the status of my Magix account? I don't have access to updates and I would like to continue building my websites.
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  @Moejazz Windows security blocks audio recording. You need to first enable microphone access in the Windows security settings before a software can record
• Music Maker

  5 answers, most recent on 1/22/2024

  RE: soundpools
  @gjonny yea i get access to them but ive just noticed its all of the soundpools, even the new ones like "Iconic Movies" which has just been released but isnt on sale!
• Music Maker

  5 answers, most recent on 1/22/2024

  RE: soundpools
  @Ikonik  Well, I don't know what to think.  Do you at least get access to the Soundpools if you click on "Soundpool Sale" when it comes 'round in the slideshow? 
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Reyfox Hi Tony . . . . GPU does not have the necessary NVENC for hardware decoding, in Program Settings>Device Options tab, is it listed in Hardware acceleration? . . . It is possible that the GT 710 does appear in the GPU options, as it does
• Movie Studio

  7 answers, most recent on 12/18/2023

  RE: Cannot access the Text to Speech feature
  @Stuart-Gilmour Hi Thanks for the clarification. Check that the computer Antivius/Firewall is not blocking the program executables videodeluxe.exe and msedgewebview2.exe from accessing the Internet. The latter is a Windows component that the program
• Music Maker

  3 answers, most recent on 1/25/2023

  [Solved] MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose
  I purchased MUSIC MAKER 2023 PREMIUM today. It clearly says that this should be included: 3 Soundpools + 1 Collection(of your choice). When installing I got to choose 3 soundpools as promised. Now when I am in the software Music Maker 2023 and
• Other products

  27 answers, most recent on 7/30/2024

  RE: Independence won't load free content
  @blunt-rapture You must run the free library installer. Did you do that? It must run until the end because it writes registry entries to the Windows registry. Without that, you cannot load the
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  Still recovering from previous PC but the error message rads -  "Error in "Essentials.olx". Load address 0x0000000042870000 to address 0x0000000042DC4702 (exception 0xc0000005 ACCESS_VIOLATION".
• Video Pro X

  One answer, on 1/8/2024

  Error in Module
  Whenever I try to create a new file for a video, it crashes. It says something about access violation? Then I try to reinstall and it does it again.