• Movie Studio

  4 answers, most recent on 12/6/2023

  RE: The Proper Method Of Deleting Project Files
  Accidentally deleted a file using the delete icon located above the timeline. It never asked if I wanted to delete from the library or PC. I wonder where I can retrieve it from. So far I haven't found them in my files. And why can't I stop the
• Movie Studio

  4 answers, most recent on 11/13/2025

  RE: custom shortcut keys
  @Tiempie-Lamprecht Hi, I don't know why one would want to do this, but I had no problem doing this in 2025 Suite. M is the shortcut for the Mixer. I presume that you clicked on "Assign keyboard shortcut" after putting M in the white box. When you
• Other products

  One answer, on 2/1/2023

  RE: [Solved] Photo Manager Deluxe non-supported file format
  @Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows
• Video Pro X

  8 answers, most recent on 3/9/2025

  RE: keyboard shortcut photo and transition
  @johnebaker Hi John EB, As far as I can tell, it does the same as Multi-track ripple (3). If you use your shortcut, you'll have to press 1 to get back to automatic insert and to get right-click access to the import button icon on the toolbar. In
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @CubeAce Hello Ray, I still find it very strange that you always have to turn off all your internet security, including the virus scanner, when you start MMS2024. Especially since you do not experience any problems with the other Magix programs.
• Movie Studio

  One answer, on 1/11/2026

  RE: Is there a bug in VDLX2026 , saving effect?
  @idd-2016 Hi Assuming the other PNG images are the same size and aspect ratio, there is another possibility, that can cause one or more issues, where there are one or more extra keyframes in the same position as one set. This can occur if you go
• Photostory

  5 answers, most recent on 1/27/2025

  RE: adding photo's
  @LJ-Kearney Hi From your image I can see that you are in Storyboard mode, and it is being displayed in the 'Enlarge view' mode, hence 'Storywall', this mode limited in what you can do, ie add, sort/move/ and remove/delete images only, for Fx,
• Samplitude

  14 answers, most recent on 10/14/2024

  RE: Vita corrupted. Samplitude won't allow re-download to reinstall
  @Former user What is the exact error message?  Are you taking about the error message that samples cannot be found after loading the instrument? This is caused by the copy protection. If the instrument isn't unlocked correctly it cannot load the
• SOUND FORGE

  8 answers, most recent on 2/8/2024

  RE: Sound Forge 17 Crashes
  @Stephen-Foster Could've been a spam comment and was removed by the moderators or the user deleted the comment.
• Movie Studio

  4 answers, most recent on 12/6/2023

  RE: [Solved] The Proper Method Of Deleting Project Files
  @CarpentersMate Hi Mike. I don't think it matters as long as the program allows you to. Sometimes some files can't be deleted in the program because the program tells you they are in use. In which case be careful but personally I have, and do
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  @Riley-Coach Hi The file to delete is the MusicMaker configuration settings file Depending on the Windows version there is a difference between the naming used for the file Type column, the first image I posted was from Windows 11 22H2, the above
• Photostory

  2 answers, most recent on 1/11/2023

  [Solved] Camera/zoom shot issues
  Upgrated to Photostory 2023 and cannot add or edit camera custom set points. All options (add, delete, copy) are greyed out.
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @Can-Dive Can I suggest an initial step in your process, in order to ensure that any customised settings for VPX16 are not lost? 1. Make a copy of the Video_Pro_X16.ini file from AppData and save it somewhere other than your AppData folder, perhaps
• Movie Studio

  11 answers, most recent on 3/11/2024

  RE: Magix deliberately slowing-down older versions of MEP?!?
  Hi, Before uninstalling, close all open programs, go to the temporary folder (%temp%) and delete all files. It could be that a temporary file is getting in the way! Thanks - I will try that.I have already used Revo Uninstaller to try uninstalling
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Hello John, What you can still try is the following: go to: C:\Users\your username\AppData\Roaming\MAGIX\Videodeluxe30_plus delete the videodeluxe.ini file MMS 2024 will be reset to the default value and any computer configuration
• SOUND FORGE

  3 answers, most recent on 5/24/2023

  RE: [Solved] Ozone 10 Advanced compatibilty issues
  I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the
• Movie Studio

  9 answers, most recent on 6/8/2025

  Update plugins
  I am considering updating to Video Deluxe 2026 the plus version, from Studio 2025. My question involves the added plugins. I already have all of them from previous purchases and I expect my Pixelan and New Blue Total FX will be picked up or can be
• Video Pro X

  5 answers, most recent on 7/31/2024

  RE: Video pro x16 stuck at (Initializing video monitor(source)
  @Ruuska Hi Using Windows File Explorer browse to the folder: C:\Users\Your username\AppData\Roaming\MAGIX\Video_Pro_X16. Delete the file video_pro_x.ini then start Video Pro X, this should clear the problem. HTH John EBForum Moderator
• Xara Designer Pro

  15 answers, most recent on 2/9/2025

  RE: Error when publishing website
  @Keith-Emmerson I don't use Xara hosting so this may not be applicable in your situation, but my suggestions is to NOT try to do anything with the existing site but rather to build "new", "from scratch", gradually importing files from the old site
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  I tried several online solutions for that crash log..thats why I am here @johnebaker. Revo Uninstaller, CCleaner, and Nirsoft's RegScanner. Even went into the registry myself and spent hours to find the direct codes and deleted them. Reinstalled
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  @Eric-Elliott Hi, You have tracks to work with. I showed you what to do in the video. If you have something in the way where you want to record, move it to another track or record on another track. You can record on any track and move the object
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner Hi The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article . . . . the ones not
• Music Maker

  7 answers, most recent on 3/22/2024

  RE: How to show spectrum for external sound sources?
  @mollu Hi Thanks for the clarification. With Music Maker closed, use Windows File Explorer to browse to the folder as the wav file and delete the .H0 file of the same name. Also check the AudioTemp folder for copies of the audio file and .H0 file