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  • Movie Studio
    22 answers, most recent on 8/13/2025
    RE: Support and TICKETS
    Hallo Rob Ich sende Dir erst einmal zwei bilder das Erste von der Endeergennis nach dem Rendern das zweite ist die Timeline. Beste Grüsse Jürgen .
  • Movie Studio
    24 answers, most recent on 12/21/2023
    RE: [Solved] Problem with Update 23.0.1.191 (UDP3).
    @Ian-Schwartz HI Ian The issue you are having is due to track 3 being muted - unmute the track, if there are other objects which you do want muted on that track move them down to higher track number and mute it. John EBForum Moderator
  • Movie Studio
    6 answers, most recent on 4/24/2026
    RE: Movie effect settings ??
    @browj2 Hi John . . . . From what I recall, you use the Movie Effect Settings Sharpness effect in all your videos . . . . That is correct, the reason is mainly based on experience and observation with creating BD discs, 1920x 1080 m2ts, the image
  • Video Pro X
    13 answers, most recent on 1/15/2024
    RE: [Solved] key frame icons grayed out?
    @Ralph_S Hi Click the KF item indicated by the arrow in the image below, the KF icons will then become active. John EBForum Moderator
  • Movie Studio
    14 answers, most recent on 2/23/2024
    [Solved] Timeline on MEP 2023
    Lifetime, is limited MEP 2023 Timeline always defaults to original size, like the 2nd, 3rd track. the first track has to always be maximised each and every time. 2nd thing is I like a larger audio to see and that we can not do. IMHO this has been
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Google Search AI likes these (admittedly, the info looks like it is sourced from a reseller): "mkm-003-00" (note the AZ icon). I have one here: Might be worth checking out with CoPilot...
  • Music Maker
    11 answers, most recent on 2/16/2026
    RE: No sound
    @Djdj-17 Can you upload some screenshots of what your audio and ASIO settings in your program look like and what drivers and inputs/outputs are available in the selection? You can use the arrow icon above the response text box to upload an image to
  • Xara Designer Pro
    10 answers, most recent on 5/28/2025
    RE: Will not publish my webpage
  • Movie Studio
    89 answers, most recent on 5/5/2025
    RE: Upon importing my photos, they turn to black and white or all black
    @CubeAce Hi, that image did open for me but I realised it was taken with the camera set at 200mp which creates a big file & if you open it with MediaInfo it shows .. uh? You prob understand that more than I do. I swapped the file on Google Drive
  • Video Pro X
    9 answers, most recent on 12/10/2025
    RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
    It appears that the downloaded AI videos are causing a problem. Disc did not burn at all, was aborted.
  • Movie Studio
    5 answers, most recent on 5/4/2025
    RE: How can I create USB thumb drive with menus.
    @ashaath Hi . . . . Would the USB then "Auto Run" just by placing iso image on it? . . . . No, you would have to follow the procedure above to mount the ISO image first a then play, as given in my post above. John EB
  • ACID
    8 answers, most recent on 8/10/2023
    RE: [Solved] Adding reverb to existing vocals
    once you have 'track fx' open, do this......1, 2 & 3
  • ACID
    One answer, on 6/16/2023
    RE: [Solved] Controllers found to work well with ACID Pro ?
    @GRB I searched the old pdf manual for ACID and there is a chapter called Using a Generic Control Surface
  • Photostory
    20 answers, most recent on 2/28/2026
    RE: Photostory 2026, "RC String 8875 not found"
    @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
  • Movie Studio
    16 answers, most recent on 2/25/2026
    RE: Can't get Red Text
    "Personally I only use yellow text against a blue background, adding a fine black border 1 -2 px wide. For a light background as seen in your image, I would use a fine black border to separate it from the background" You got a good *red* in your
  • Movie Studio
    9 answers, most recent on 8/5/2025
    RE: MS 2025 New Update + Neat Video Update
    @johnebaker Thanks for that John. It seems an odd thing to fix as one can't copy a commercially encoded disc. Not sure where else you would encounter a 7.1 encoded file. [Edit]. I looked. No it was the image above that one in Roberto's prior post
  • Video Pro X
    27 answers, most recent on 3/28/2025
    RE: .mov file is disappearing over time
    @Gid Hi Gid. Transparency is just fine Gid. I took a couple of screen shots before deleting the file. Ray.
  • Movie Studio
    15 answers, most recent on 6/9/2025
    RE: [Closed] AI Media Management in Video Deluxe 2026
    @Candive 1: 10-bit HDR export with GPU in HEVC: Still doesn't work.The parameters for BT2020, HLG, or PQ are not adopted.Export is only possible via software encoding. 2: You still have to pay extra for more than just the Intra codec. These costs
  • Samplitude
    30 answers, most recent on 7/10/2025
    RE: Samplitude Music Studio X8 - suddenly crashing
    @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth and
  • Movie Studio
    43 answers, most recent on 3/7/2025
    RE: Audio not importing
    VP18 set to List view @CubeAce Hi, interesting that John EB couldn't get it to load.. The only other programs I have that loads the video + audio are Vegas Effects (19) & Hitfilm Pro, both say No Boris Mocha Pro standalone & Silhouette
  • Movie Studio
    7 answers, most recent on 12/4/2023
    RE: [Solved] Drag and drop from Edit/Preview window only works sometimes
    @Ian-Schwartz Hi, In your image, is that a preview from the Media or is that the clip on the timeline? In MEP2022, if it's the preview from the Media pool and you have put trim in/out points, dragging from the preview window works. However, if you
  • Other products
    3 answers, most recent on 3/26/2026
    RE: GDIPlusExif Exception ocurred
    @S-H8086 Hi Thanks for the feedback. . . . . I blame upload/download on Google . . . . If the images are in Google Photos this may be the cause of the EXIF info being corrupted, there have been many incidences of it causing EXIF issues. John EB
  • Video Pro X
    3 answers, most recent on 3/11/2024
    RE: [Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15
    @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ? VPX does not allow additional header data to be added to the video file Some Metadata is inserted into the file header
  • Movie Studio
    5 answers, most recent on 9/14/2023
    [Solved] 'Automatic check failed' trying to update old Movie Edit Pro
    Hello, I'm using Movie Edit Pro 2015. Yes, I know it's old, but I own it :-) I have installed and registered it on my new PC but the update process fails every time with 'Automatic check failed'. I have version 14.0.0.160 installed and the latest is
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