• Other products

  5 answers, most recent on 2/26/2021

  RE: older software called Magix SOHO
  @PHIL-ROBBINS Hi . . . .  i had a combination audio/video software  . . . . Magix SOHO . . . . AFAIK there has never been a product called Magix SOHO - there was a piece of software - LivePix SOHO If this is what you are thinking of it was not a
• Video Pro X

  One answer, on 2/25/2021

  [Closed] Update fail, now not functioning at all
  Hi, I am hoping someone can help me urgently. I use a number of your Magix products to run my business (mainly Samplitude and Pro X) Today I ran an update for Video Pro x 12 and it has caused a major issue, I can no longer start the program.  Which
• Movie Studio

  12 answers, most recent on 3/12/2021

  MAGIX Video deluxe Plus(19.0.2.58) instable, crashes
  Hi, I'm running MAGIX Video deluxe Plus (19.0.2.58) on a Samungs Laptop (i7-3537U, 4GB, plenty of SSD space available, W10Pro-19042.804) for 3 years now. MEP had the occasional crash but worked most of the time. Now it seems it has gotten worse. 1.
• Video Pro X

  One answer, on 2/19/2021

  [Closed] Online remote collaboration.
  My business partner and I work on projects together online from different locations. My partner is unable to download the Vegas Pro 18 upgrade.
• SOUND FORGE

  5 answers, most recent on 2/19/2021

  RE: update for SF14Pro
  I'm hesitant to spend any more money on a program that's been a constant source of frustration for the last few months - especially for something that is (according to the support tech) a known bug that they have supposedly been working on a fix for
• Web Designer

  13 answers, most recent on 2/13/2021

  RE: Text is not coded as text and everything seems to be a background
  @Wojciech-Wawrzyniak Hi . . . . How to fix issue with facebook plugin? . . . . Check if the plug-in has been updated - this is a problem that arises quite often with the likes of Youtube, Vimeo etc when they change their login requirements or the
• Music Maker

  11 answers, most recent on 2/11/2021

  RE: Need access to download software
  @Dexdain Hi . . . . if you read my initial post that email is no longer in use (I do not have it anymore-no access to that business email) . . . . You do not need access to the old email address - you only need it to login to the your Magix account
• Music Maker

  11 answers, most recent on 2/11/2021

  RE: Need access to download software
  @johnebaker thats the issue John if you read my initial post that email is no longer in use (I do not have it anymore-no access to that business email) but I know it was the email used to purchase back in 2016..Thanks anyway
• SOUND FORGE

  2 answers, most recent on 1/26/2021

  RE: [Closed] I JUST BOGUHT SOUND FORGE AND TRIED TO USE THE SAME DEBT CARD A HOUR L
  Jeff I just typed in my credit card info a bunch of times is why I was in caps. And yes I did just purchase Sound Forge 15 and I have recorded for years using from the earliest Cakewalk to the latest Sonars. I have used and love Sound Forge and
• Movie Studio

  16 answers, most recent on 1/23/2021

  RE: Data leak?
  @terrypin Hi Terry AFAIK there has been no recent leak from Dropbox - the last was in 2017 and I got an email to change password. Rather than relying on the DropBox app which may not be totally correct ie your email address may be in many of n the
• SOUND FORGE

  3 answers, most recent on 1/15/2021

  RE: IT Installing and managing license for Soundforge 14
  @Mountain1 Hi As @emmrecs has advised you need to contact Magix, some Magix programs have Network Licencing Managers for managing the number of licences in a business or education environment. . . . . we've got multiple licenses . . . . Did you
• Movie Studio

  4 answers, most recent on 1/13/2021

  RE: My Products were deleted...
  I believe I bought Movie Edit Pro from the internet, maybe Amazon. The others I am not sure, it was 5 years ago, but I think from the Magix website... maybe? Why was everything there one day, and gone the next? I need access to these programs on my
• Music Maker

  9 answers, most recent on 1/14/2021

  RE: Instruments missing after upgrade?
  I'm so sorry I wasn't able to get back to this post in time. Work had gotten a bit drastic, and I know all of you have busy lives as well, so still, thank you for helping me out with these issues.To address the replies: "johnebaker" mentioned the
• Movie Studio

  15 answers, most recent on 1/6/2021

  RE: FATAL Errors during Ray's Benchmark
  @pmikep Hi Mike . . . . No, not using proxy files. (That I know of. Blue Lightning bolt off.) . . . The Proxy file setting is in the Project settings if this is checked then you are using proxy files. . . . . FATAL sounds pretty deadly. I wonder
• Music Maker

  12 answers, most recent on 1/4/2021

  RE: New soundpools are not available
  Nothing, eh? Is this Product Support? If I can't access a Magix product purchase in my Magix software, why did I purchase it? Why can't someone from Magix tell me how to use this? The software asks me if I want it to install for me, I say Yes. Yet
• Photostory

  One answer, on 1/2/2021

  Problem Getting Help
  Trying to purchase an item. Keep getting error message. My information is accurate and current. I would like direct communication but emails sent respond to me saying no reply. Very frustrating and ready to work with another vendor/business but it
• Music Maker

  12 answers, most recent on 1/1/2021

  RE: I feel betrayed
  I also bought the "upgrade offer" I already had premium, but it did not say anything about any of this.. the only reason i bought this was for the 3 soundpools, the soundpool collection, 3 magix instruments and the 2 mini instruments...This is
• Movie Studio

  8 answers, most recent on 12/28/2020

  RE: Video Enhancement
  Don't be conned by the "AI" term. That said, the examples they give are pretty darn good (I suppose they would be, wouldn't they?). I might have a look at it myself! I already use NeatVideo for noise reduction (I latched onto it because it was
• Video Pro X

  3 answers, most recent on 12/23/2020

  RE: How to have an image twirl in from the left to centre screen
  @1940 Hi Oz. The best way to learn is to just use the effects. Play with them and see which one does what. That's all I've done. Eventually more and more will click. I think it's sometimes a better way of learning with no-one to tell you it is the
• Web Designer

  8 answers, most recent on 12/29/2020

  RE: Publishing Website
  Hi Check your Antivirus/Firewall, it may have been updated and is now blocking the program from connecting to the Internet - though you should have a 'No Internet connection' warning if this was the case. Your ISP, or the web server you are
• Music Maker

  2 answers, most recent on 12/18/2020

  RE: Khim Instrument
  @RoyalAssassin3 You can buy a sampled Khim instrument here: https://www.soniccouture.com/en/products/p265-kim/ You also need to download Kontakt Player from Native Instruments here:
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @Dennis-Walters Hi I tested this a short while ago and AFAICS there is no significant slow down of downloads from the servers 7 - 9 MB/s - does you network provider throttle download speeds when the 5G network is busy? John EB
• SOUND FORGE

  One answer, on 11/26/2020

  Is it possible to run Sound Forge Audio Studio on a Windows 7 PC?
  I used to own the full version of Sound Forge: that is...back when Sony owned it. Am continuing to use Sound Forge Audio Studio v10: which is at least 10 years old, and was also a Sony product. But although it can load .FLAC files? Saving the result
• Xara Designer Pro

  No answers, created on 11/24/2020

  Upgrades, upgrades, upgrades!
  Greetings! I've purchased Xara Web Designer Premium, used it for my website, and it looks great! But then, I saw an offer for Web Designer Pro 16, and decided to upgrade. That's when the trouble began. For starters I didn't see much in the way of