• Rescue Your Videotapes!

  8 answers, most recent on 3/13/2024

  RE: Increase recording quality?
  Hi. First I will say I don't use Rescue Your Video Tapes. Few if any people who answer questions here do so I'm not sure of the saving possibilities you have. There is nothing basically wrong with using MPEG-2. It is just a less efficient at
• Photostory

  No answers, created on 10/29/2022

  Trying to reinstall -- won't accept activation code
  Trying to reinstall Photostory Easy on my new computer. It won't accept my serial number/activation code. Magix no longer seem to have an email address to contact. Any ideas how I can get an activation code that works?
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  Hi John EB No I have an active subscription -Serial number:P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxx5 Valid until:Unlimited Update Service:Until 29/08/2023 If you would like the complete number I can send this to you   It also says I can Create
• Music Maker

  7 answers, most recent on 12/1/2022

  RE: Owns 2021 premium and purchased 2023 premium - can I still use both?
  @LES-DA Hi . . . . MM23 crashes regularly and won't load all of the features. Vita doesn't work and the midi editor freezes and I can't close it out. There is just a blue box. . . . . What is the version number of MMM 2023? The current patch is
• Video Pro X

  One answer, on 11/26/2022

  RE: program effects crashed
  @Cyril-Kayam Hi and welcome to the user to user forums. Although you have supplied the crash dump file we also need to know the complete specification of your computer for some of the data in the file to make sense. So for instance, are you running
• Music Maker

  16 answers, most recent on 11/12/2022

  RE: Music Maker complaining and destroying projects
  "In addition to @browj2's comment - did you install all the extra downloads after upgrading and activating Music Maker with a new serial number if you had one in the confirmation of purchase email." Yes, I have installed everything which I got from
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  @me_againAs a matter of interest, where did you find the information on the build number? I've just opened the NB Application Manager on my computer and can't find that information!Jeff I was able to find this information by right clicking on
• Music Maker

  6 answers, most recent on 3/18/2023

  RE: Start Dialog remains Greyed Out
  @BritneyParallax No, the product is already registered to your account. So it isn't necessary to enter the serial number ever again. Usually it should now work the following way: - You open Music Maker. - You see the start screen. - The program
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Even on the Magix service centre Im trying to create an activation code using my serial number I was given after purchase and it wont budge. Used my physical PC address etc via cmd ipconfig/all. What would you use for computer ID? Are all new users
• Music Maker

  9 answers, most recent on 11/28/2022

  Upgraded to Music Maker Premium - Still installs Music Maker Free
  I uninstalled Music Maker Free from Computer + Downloaded Premium Set Up - during installation + Free Version Over road Premium Inst. + repeated several times + still stuck with Free Version & pop-up to purchase upgrade ??? While using Free
• Movie Studio

  8 answers, most recent on 2/15/2023

  Magix Movie Edit 2022 - Black Screens keep appearing!
  Hi all, I have used Magix for a number of years and recently bought a new computer to create more videos, running Windows 11 and the following specs. I haven't changed anything else (i.e. filmed with the same cameras etc): Processor    AMD Ryzen 7
• SOUND FORGE

  18 answers, most recent on 11/15/2023

  RE: Upgrade price for Sound Forge 16 Suite to version, purchased lat month
  I wanted to see if anyone had any more feedback about the upgrade to Sound Forge Suite 17. I have version 16 and they have a killer Black Friday reduced price $149. It's tempting, but, I'm also trying to assess the value of this upgrade. It has
• Photostory

  5 answers, most recent on 11/28/2022

  RE: photostory deluxe 2023, how to add text to thought bubble
  @RONALD-STEVENS How "old" is your present computer? Perhaps more importantly, what is its spec? PS does not require an especially powerful computer and it alone may not be the reason why you experience the freeze. When you get your new laptop you
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  @Crystal-Hall @johnebaker Hi, Since your Update Service is active, you can get version 19. It does not happen from within the program; it's manual. You simply download the trial version and activate it with your serial number for Xara - the same one
• Music Maker

  7 answers, most recent on 12/1/2022

  RE: Owns 2021 premium and purchased 2023 premium - can I still use both?
  I just uninstalled, reinstalled and updated again it says I have a different version. 30.0.1.13 and these are my specs   AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G   3.90 GHz 8GB RAM 64-bit operating system, x64-based processor   @LES-DA Hi .
• ACID

  13 answers, most recent on 5/2/2023

  RE: Acid always crashes with message:Exception 0xC0000005
  Hey Jeremy. I've been using ACID since it's first release back in 1997. Acid has ALWAYS been buggy and unstable (don't get me wrong, I have produced and released several records that were made with Acid, but most definitely not without their
• Movie Studio

  11 answers, most recent on 10/25/2022

  HEVC codec reactivation problem
  Hello,   I have Magix Movie Edit Pro Premium (installed on my old computer, and had purchased HEVC Codec activation for it. I recently started using  Magix Movie Edit Pro Premium again, updated  and When I try to provide the HEVC Codec activation
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
  @CubeAce, with Vegas Pro, no loss of license. You get a new, different one with the upgrade. The same with Pinnacle Studio and Videostudio Pro. You can have multiple versions on your computer (which I do) at the same time. When I am happy with the
• Movie Studio

  5 answers, most recent on 1/20/2023

  Movie Studio 2022 View preview stopped working
  Hey folks, I've been happily using Movie Studio 2022 for a while now, but today I opened the laptop tonight and one of the files I had been working on seems to be unable to play video previews. Granted there are a mix of different frame rate videos
• ACID

  10 answers, most recent on 10/24/2022

  RE: Can't get Acid Music Studio 10 to get passed the serial number
  @Natalie-Napper Hi From the image you have posted and checking Amazon it looks like you have purchased the old Sony version of Acid Music Studio 10 which is obsolete and is trying to register with the Sony servers which are no longer available. I
• Movie Studio

  One answer, on 11/6/2022

  RE: I am not able to hear the sound for editing on Magix pro 10
  @ravi-m Hi . . . . Magix Pro 10 . . . . Which program are you using - see under Help, About for the full name and version number? What is your computer specification including Windows version, see this topic for what is required and please quote
• Other products

  One answer, on 12/6/2022

  RE: Movies on DVD 7
  @Anders-Grahn Hi . . . . i'm woundering what program have succeded the dvd7. . . . The nearest would be Photostory which is more advanced the Movies on DVD 7 was. Movie Studio is even futher advanced. What is your computer specification and Windows
• Movie Studio

  11 answers, most recent on 10/25/2022

  RE: HEVC codec reactivation problem
  @GregorCerar Welcome to the Magix user to user forums. The code you received for the HEVC Activation is for one-time use on your original computer. You need to email infoservice@magix.net with full details of the original code purchase (date, actual
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  @johnebaker Is the Nvidia chip id number for the RTX 3060 in your computer GA 106 or GA107? That is odd - can you provide a sample 10 - 20 secs long of an original GH5 5.7K file and the converted file for us to test - upload to Google