Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Video Pro X
7 answers, most recent on 8/21/2025
RE: Import boosted video from Pixel-phone gives error

@GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded

Movie Studio
12 answers, most recent on 4/25/2024
Error Code When Creating a Movie File

I keep getting an "Error Code" every time that I go to create a movie file of my work......PLEASE HELP!

Movie Studio
2 answers, most recent on 7/1/2024
error in module vcruntime 140.dll

error in module vcruntime 140.dll - I upgraded to fix it but the problem persists I can't use the app - windowa10 64bit

SOUND FORGE
15 answers, most recent on 3/29/2026
RE: Error Message -24

@Matth Are you trying to enter a different e-mail address compared to your registered e-mail? This is not possible. If you want to change your e-mail address, please visit Magix.com, log into your customer account and change the e-mail in the

Movie Studio
61 answers, most recent on 7/25/2024
RE: My MAGIX software will not cut a DVD to Disc

@CubeAce Did you look up your error code? Ray. Yup! It was of no use to me. I've checked drivers and versions and all that.

SOUND FORGE
5 answers, most recent on 6/9/2024
RE: can not register talk to real person

@Dc-Hahn What's the exact error message?

Music Maker
6 answers, most recent on 12/7/2023
[Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0

I had to return a workstation I bought due to crashes, and this tower was supplied by a family member, it's software goes back to 2012, but it has Win10 64-bit loaded up successfully. No error messages were returned when first loading up magix mm,

Music Maker
5 answers, most recent on 2/11/2025
Can't drag loops onto my system

Hi All, I'm using Magix Music Maker Premium 2025 and suddenly It stop allowing me to drag and drop loops into my system. I Was getting an error message that my system/computer/file or something like that may be full. Can anybody help?

ACID
3 answers, most recent on 7/27/2024
Acid Pro 10 installation problem

I get the error "Setup has detected that the system is currently waiting for a reboot to complete a previous installation or update. To avoid problems, please reboot your system before installing" I've rebooted over and over and nothing is happening

Music Maker
9 answers, most recent on 7/3/2025
RE: Music Maker Premium 2024 Gives two errors when trying to load Projects

i get this same error and have goten it a lot in past but i found that what it is if i open my project thrue open projects i get it however if i open a new project or instead of open project continue click file at top then click load project that

Movie Studio
52 answers, most recent on 3/8/2025
RE: Update

@me_again Hi Andy Thanks for the update, I did a load of testing and got some error codes that would suggest this may be a buffer/cache exception issue when closing NV after applying the effect or after being applied when re-opening a project. John

Music Maker
6 answers, most recent on 5/28/2023
[Solved] Update fail - Files in use error

Files in Use - Updater 12484, - C++ Application Development Frameworks 17352 & 5388 I tried to install the latest patch for MMM2021, but it brings up the above error. Files in use. I did a reboot and it still occurs, hasn't been an issue

Movie Studio
7 answers, most recent on 11/8/2024
RE: Export Error

@natebarker, @emmrecs, @AAProds Hi, On a computer with an Intel Core i7-2600 it is impossible to install Windows 11 by default, because it does not have TPM 2.0 (Trusted Platform Models), but it is still possible to install Windows 11 via a

Movie Studio
52 answers, most recent on 3/8/2025
RE: Update

@me_again Hi Andy The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. Login with the new account and try NV again. John EB

Photostory
No answers, created on 9/26/2024
Error starting the MAGIX Photostory deluxe23 program. Windows11.

SOUND FORGE
3 answers, most recent on 12/23/2025
사운드 포지 17프로 재 설치 문의 합니다.

컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When

Photostory
3 answers, most recent on 10/17/2023
RE: [Solved] After upgrade was installed I got an error message

@Wayne-Locke Welcome to the Magix user to user forums. Can we first establish exactly which program and edition you have upgraded from and to? You’ve chosen Photostory as your product, is that the correct one for you? The error message seems to

SOUND FORGE
2 answers, most recent on 5/26/2024
can not download. error 10661

hello, I purchased the upgrade for Soundforge Audio Studio 15 for home and trying to install it on my new Mac, I am getting an error - application cannot be opened10661. Any thoughts Thank you

Movie Studio
2 answers, most recent on 5/29/2024
MP4 Codec Needed

When trying to import an MP4 file I get an error saying I must import the free codec. When I try to continue I get an error window saying "This serial number has already been registered to another email address. Please contact MAGIX support. Error