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  • Music Maker
    12 answers, most recent on 3/21/2024
    [Solved] Music Maker not working
    I had some problems with Music Maker yesterday, slightly longer loading times, audio not working, and even freezing where it couldn't play the song I was in the process of making. I tried uninstalling and reinstalling, but that seems to have made it
  • Samplitude
    2 answers, most recent on 2/22/2024
    RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
    No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
  • Audio Cleaning Lab
    5 answers, most recent on 3/4/2026
    RE: [Solved] Download fails for Audio Cleaning Lab MX
    @Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
  • Music Maker
    5 answers, most recent on 6/25/2024
    [Solved] Magix 2025 Upgrade Issues
    Recently I upgraded to Magix Premium 2025 from the 2024 version. After activating the serial code for the new version, I was expecting to see the features listed on the 2025 Premium overview page like the multimode filter, Effect Rack: Drag and Drop
  • Samplitude
    6 answers, most recent on 8/27/2025
    RE: [Solved] where is record audio options mono mix option?
    @jeremy-smith As I understood it, the option returns if you open an old project which has this option selected because of compatibility. But it isn't available with new projects. So, as a workaround, try creating your project in the old version of
  • Movie Studio
    7 answers, most recent on 4/20/2024
    [Solved] Saved video plays at half speed, sound is normal speed
    When I export a video and play it, the video plays back at half speed while the audio plays at regular speed. I just purchased this software today, and outside of looking through all the settings to see if I could find a reason for this, I have not
  • ACID
    12 answers, most recent on 9/7/2024
    [Solved] ACID 11 Quits responding.
      Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.
  • Samplitude
    8 answers, most recent on 8/7/2024
    [Solved] No Signal through Visualization
    Hello -I recently figured out how to access my Realtek ASIO driver, however now there is nothing shown in Visualization when I play a file/track. Whatever i did to fix the driver somehow routed the things awy from the Visualization. WIndows 11
  • SOUND FORGE
    2 answers, most recent on 10/3/2024
    [Solved] Upgraded from 12.6 to 17 -- MM2025 Doesn't link to it.
    As above. I got offered to install Sound Forge Audio Studio 17, which I have done... However, MM 2025 still openes 12.6 when using the 'edit in external' option under the 'Effects' tab.   Uninstalling 12.6 just ends up with a message saying that
  • Music Maker
    3 answers, most recent on 6/17/2024
    [Solved] Problem with purchased sound pools
    when I go to the Store in music maker it shows I purchased 3 soundpools (SEE IMAGE ATTACHED) (commercial license)but in loops they are greyed out and says no loops?? A. How to fix this? B.Why does this happen? Note: Not happening on all of the ones
  • Movie Studio
    33 answers, most recent on 9/22/2024
    [Solved] some transitions not being implemented after export
    hi can anyone help some transitions do not get put in during export the ones in question are called separation 1 and separation 2 they work when making the video but are not there after i export the video anyone have any ideas? i did try just export
  • Music Maker
    11 answers, most recent on 11/21/2024
    RE: [Solved] Mouse zoom not working - and pdf download
    Ok figured out problem! Mouse settings: I did Not have "scroll inactive windows when hovering over them" ticked on. It was off. Didnt take long to figure out but geez. So if anyone else needs this post for reference.
  • Movie Studio
    2 answers, most recent on 5/27/2024
    [Solved] how to use Prodad Vita scene
    HI, I have just purchased , MAGIX Movie Studio 2024 Suite, I have activated the prodad vitascene coupon, but when I try to use the vitascene there is a white bar over the clip that says can be used after activation shop-ID LE a EE..  Can you please
  • ACID
    2 answers, most recent on 4/30/2024
    RE: [Solved] Pro 11.0.2 is Crashing when when trying to delete an empty track.
    Thanks for your response - I found the problem. The Audio Device config dropped my UA Apollo and reverted to Microsoft Sound Mapper. Once I reset to the proper device no more crashes. Thanks -
  • Movie Studio
    One answer, on 2/2/2024
    [Solved] I've lost my magix products download page when I sign in
    I had to sign in and re-register as magix said they did not have an account in my email address but I have had an account with you for over 10 years on and off. Now I have logged in after changing the password and they say I have no products and yet
  • Other products
    6 answers, most recent on 5/27/2024
    RE: [Solved] Re-installing MP3 Deluxe 19
    I had just done a clean re-installation of Windows 10 and was trying to install mp3.deluxe. All I had to do was to free up the previous installation; this can be done through the Magix Website - My Products page
  • Video Pro X
    10 answers, most recent on 7/19/2024
    [Solved] Editing Title Templates
    Using the Title template "Attractive" as an example; how can I make changes to the Subtitle independent of the Main title? For example I may want to change the the font itself, its size or colour independent to the Main title.
  • Music Maker
    4 answers, most recent on 3/12/2024
    [Solved] Can I change the BPM during a song without affecting the whole song?
    The title asks the question. I am creating a song that starts out at 95 BPM and I want to increase the beat after about 50 bars without changing the whole song. Is this possible? I really hate the idea of changing the tempo for each individual loop,
  • Movie Studio
    3 answers, most recent on 10/23/2024
    [Solved] wrong colour appearing
    I have a new Magix studio 25 system. When trying to work with recorded video and some still pics, there is no 'blue' colour. Everything is a deep pink or mauve colour.
  • Movie Studio
    9 answers, most recent on 10/10/2024
    [Solved] YouTube Shorts Help
    Hi everyone, I was curious if there was some way to make YouTube shorts with Magix! I don't know how to set the resolution to what ever the phone screen is, or aspect ratio. Anyone got any hot tips? Thanks in advance!
  • Movie Studio
    7 answers, most recent on 1/28/2024
    [Solved] magix showen white screen 360, why ?
    Hello,I have been using Magix for more than 10 years with 360 videos, I have the 2023 and now 2024, and in both of them when I uploaded 360 video I got a white screen, and also when I exported I got black screen.I need your assistance, please
  • Movie Studio
    One answer, on 8/20/2024
    [Solved] is it safe to delete files in MAGIX Downloads folder?
    Hello I am cleaning up my computer and found a lot of older files (programs) in the  C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go
  • Movie Studio
    5 answers, most recent on 2/14/2026
    [Solved] No My Products shown in my account
    I have replaced my PC and want to download my Movie Studio 23. However when I follow the instructions and sign into my account there is not a 'My Products' to enable me to download. How can I download without that.
  • Music Maker
    4 answers, most recent on 7/30/2024
    [Solved] I purchased Music maker 2025 premium vide Order .No. of the product.
    order number is:  Removed by Moderator MUSIC MAKER 2025 PREMIUMSerial number:Removed by Moderator Let me know on how much pcs. I can install this software. Early reply is awaited. Thanks ...A.L. BAXY Email address: Removed by Moderator 
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