Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including

ACID

2 answers, most recent on 12/6/2024

RE: Looking for my MP3s from early 2000s

Like @emmrecs wrote, see this old comment here: https://www.magix.info/us/forum/i-can-t-find-my-acid-planet-music-profile--1254900/#ca1587018

Other products

6 answers, most recent on 12/5/2025

RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

@Santana Welcome! These are user to user forums, not a contact for any member of the Magix team, sorry! So, no-one who posts here can help you! In addition, since your question is really more to do with Vegas Pro than any of the products covered in

Movie Studio

2 answers, most recent on 2/17/2023

RE: [Solved] Turn off Advertisements

@Steve-Summerlin Greetings and welcome to the Forum. Here we have lots of answers to most common (and some uncommon) problems and your question is one of the common ones. A quick search brought this one to the fore

ACID

2 answers, most recent on 2/4/2025

RE: Cannot see files in explorer

@Nicholas-Huff Hello welcome See here Forum Moderator Stephen

SOUND FORGE

8 answers, most recent on 1/20/2026

RE: Sound Forge 365 activating and registering

@Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT

Video Pro X

5 answers, most recent on 9/3/2023

RE: [Solved] Very bad quality on imported video

@skarvika Hi, can you share some info first, 👍 After some experimentation, I may have found the source of the issue actually. Seems like it's not an issue on my end, but rather that whatever codec was used on the original file was not one that Video

Web Designer

6 answers, most recent on 9/18/2025

RE: I have the html files but not the XAR file

@burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported

Other products

4 answers, most recent on 3/9/2026

RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar

@Survey123Jedi Hi We need more information on what you mean by the above comment. Please describe in more detail what 'flag' and 'rename bar' refer to with respect, to what should be, renamed. . . . . 'the next step' . . . . If you looking for

Off topic

2 answers, most recent on 1/24/2023

RE: [Solved] Vegas 365 Pro

@David-Edwards Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@jonathan-m Hi See this comment and the following comments. Though the device referred to is the K0065, the drivers are the same for the K0067, they may also work with the older red/white capture device if that is the one you have. The installation

Movie Studio

27 answers, most recent on 2/27/2025

RE: Neat Video - Version 6.0

@CubeAce Yes Ray, v5 NV worked in ms2025 and previous versions up until the version 24.0.1.22t update as discussed here https://www.magix.info/us/forum/update--1344236/ AndyW

ACID

15 answers, most recent on 11/28/2024

RE: Magix Acud Studio 11 ...problem with the latest update

If care, see the related post and info here: https://www.magix.info/us/forum/acid-products-in-windows-11-music-studio-11-vs-pro-10-vs-pro-11--1339263/

Movie Studio

10 answers, most recent on 3/18/2025

RE: Movie Sutdio 2024 Platinum 23.0.1.236 New Project Function Unusable

Thanks for the info. I would assume that uninstalling would clear out any settings for display structure, but that did not seem to work. Does anyone know if there is any display related data that would not get cleared by a reinstall hidden somewhere?

Movie Studio

2 answers, most recent on 12/18/2022

RE: [Solved] Movie Studio 2023 NewBlue Essentials lockup

See:https://www.magix.info/us/forum/how-to-get-rid-of-diagonal-red-lines-and-fx-logo-from-produced-movie--1309700/

Movie Studio

21 answers, most recent on 2/7/2023

[Solved] MEP 2016 Copying Attributes To Other Clips?

Hi Gang MEP 2016 Plus (or) later versions of MEP: Sorry if this question/issue has already been addressed, (although I couldn't find any info). With regard to Video or Audio, is it possible to copy clip attributes and apply/paste them to other

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

A bit more info, it seems as though the second audio object attaches itself to a particular image and moves back and forth when that image moves using the "Change Photo Length" option.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

I don't know how to add info to my "profile signature" I use ACER Aspire A514-46 Laptop with AMD Ryzen 3 3350U. Display AMD Radeon Vega 6 Graphics. 12 Gb solid state RAM. C: is solid state 476 Gbyte with 295 Gb free. Win 24H2 Home edition with

Movie Studio

9 answers, most recent on 1/29/2025

RE: No sound / audio in player and export

@jackger Please see this tutorial for full details about downloading, installing and using MediaInfo. JeffForum Moderator

Movie Studio

3 answers, most recent on 8/1/2024

RE: [Closed] MSP12 not opening now after a long time unused

@Clive-Delves Hi, I think that is Vegas Movie Studio, If so you're on the wrong forum, copy & paste your request on the Vegas forum - https://www.vegascreativesoftware.info/us/vegas-pro-forum/

Music Maker

3 answers, most recent on 1/25/2023

RE: [Solved] MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose

@Mikael-Svensson Hi Which Soundpools and Collection did you select? Once purchased the items did you follow the next step to download and install the items - as shown in this tutorial John EBForum Moderator

Photostory

2 answers, most recent on 3/18/2023

RE: [Solved] Keine Videovorschau in Photostory Deluxe 2023

@thomas-linsinger Hi Try changing the Program setings, Device options to CPU. If the video is still black, the we need more information. The specification of your computer system including Windows version, see this topic for what is required and

Samplitude

One answer, on 12/12/2024

RE: Is this the old forum?

@Roland-Mitton You already got your answer here: https://www.magix.info/us/forum/new-update-is-available-for-samplitude-pro-x8-and-pro-x8-suite--1340950/#ca1960518