• Movie Studio

  One answer, on 4/28/2026

  program won't open- frozen
  The program won't load, it is frozen. an error appears but I cannot click on the notification. I've uninstalled all Magix programs and re installed. I've done everything the ai support tells me to do and nothing helps! Magix Premium 2026 .
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @johnebaker The screenshots look like the Magix installer. @daniel-DIAZ2990 Have you tried to disable Windows Defender Antivirus and Firewall?
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Hi In addition to @SP. and @emmrecs comment about re-installing the drivers. Download the latest Game Ready (GRD) drivers for your GPU and when asked do a clean install, if you are not gaming, install the drivers and NVidia control
• SOUND FORGE

  2 answers, most recent on 12/21/2025

  RE: Sonnox plugins error
  Really? No one else has had this issue? Yes, plugin is in correct VST3 common files folder and plugins were refreshed during the process of starting over, a fresh install, that Sonnox support suggested.
• Movie Studio

  8 answers, most recent on 5/8/2026

  RE: Pixelan AnyFX is Free
  @Reyfox Hi Tony Thanks for the headsup. Installed and tested some effects, all appears OK with VPX 17, however VDL 2026 is not happy with it, closes both effect (Spice) and VDL windows a few seconds after selecting an effect - need to do more
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @paulmusicam Does your Internet browser block the download? When does it vanish? After the download has finished? Then it could be your antivirus or firewall software deleting the installer.
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry, Maybe you installed MMS 2024 recently or did you update it in the past. In both cases you installed MMS 23.0.1.236 with this bug. Let the forum know what Magix Support gave you for an answer. Kind regardsRob
• Samplitude

  5 answers, most recent on 4/1/2025

  [Solved] problem with volume control for virtual instruments
  Samplitude Music Studio 2023, running on Windows 11. I've run into this problem a couple of times now in my current project - if I use the track volume slider to lower the volume on a track with a virtual instrument, even just by a little bit, the
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Assuming this is caused by some VST, did you install a new VST between the last time Acid worked and now? Have you removed some entries from the VST paths in the program settings just to make sure Acid only scans certain folders with
• Music Maker

  12 answers, most recent on 1/30/2024

  RE: [Solved] unable to start program as it insists I have already registered and wi
  Support thought it was due to an old copy of Music Maker on my system, so I carefully removed all traces of MAGIX. Then I installed from a new link they sent me and all worked OK.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  That's odd @AAProds, firstly I have to install QuickTime (which is an Apple app), then I get this when I try to load an MP4 (converted with AviDemux) into VPX16  
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Used the Microsoft installer to remove Visual Studio. What does this mean? You go into Windows Apps and simply select to uninstall the Redistributables (I think it's version 2013). I'm not sure what you're doing here.
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  RE: install Problem
  @Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update (the sequel)......again, just in case anyone else has encountered this problem   So, the issue has returned (pretty much crashing every time I remove or change a VST on a track in projects)   I only use VST3 versions of any 3rd party
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  If anyone knows of a fix though, I would be very grateful. I just want to be able to reinstall the software, but the .exe doesn't run. Perhaps there are some left over folders from the previous install that I need to delete ? Thanks in advance.  
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis   Hi   I have been looking at the issue with the LUTs not appearing in the Templates tab with a 'clean' install of VDL, ie not an upgrade from an existing installed version. The easiest to setup and use for the LUTs, is the folder
• Rescue Your Videotapes!

  8 answers, most recent on 12/4/2025

  RE: driver usb 2861
  @gp63 Ecco un collegamento alle routine di masterizzazione più recenti Here is a link to newer burning routines MAGIX_BurnRoutines_13.0.0.247 WIN 10.exe https://my.hidrive.com/lnk/jHAqmebc     Ecco i driver più recenti per i video grabber Here are
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB To get the extra content, go to the Help menu than choose "Install Extra Content". Click Yes to the Installations Manager prompt, wait for a few seconds then a box will appear with all the extra content. Do you see that? It looks like
• Off topic

  One answer, on 5/17/2025

  [Solved] How practical is keeping your editing machine Offline?
  Hi Gang I did quite a bit of editing on older Mac Desktops (and) PC's 20 years ago. Not everyone will agree here, but I found (as long as the applications were all up to date), the main editing machine, (offline), never became vulnerable to slow
• SOUND FORGE

  4 answers, most recent on 8/15/2023

  RE: [Solved] Sound Forge Ads
  @sforgerFX First of all, you installed this tool during installation by setting a checkmark either to install all additional software or by setting a checkmark to install the Update Notifier. You can now either disable the Update Notifier in the
• Movie Studio

  2 answers, most recent on 9/13/2025

  RE: [Closed] Can't registration Move Studio Platinum 13
  It's the same answer for any Magix product - go to your Magix account https://www.magix.com/us/support/my-service-center/. Under My Products find your VMSP13 and deactivate existing activations. You should then be able to install but make sure you
• Music Maker

  20 answers, most recent on 4/5/2026

  Music Maker 2026 Frozen at SetViews during startup
  Hi, When I installed Music Maker 2026 Premium a while back, it worked fine. I kept 2025 as well as that is now allowed. It also kept working. A few weeks ago when I started it up, I go the -59 error. The remedy as instructed by Magix: Uninstall the
• Music Maker

  6 answers, most recent on 9/16/2024

  RE: [Solved] Bilateral music
  @David-Pook If you're looking for a method to create an "autopan", where the sound "automatically" moves from left to right and vice versa, have a look at the Free FX Bundle from Melda Productions here. It includes an autopanner! Once the bundle is