• Xara Designer Pro

  One answer, on 1/5/2024

  RE: Cannot connect to my products
  @Steinar-Pladsen Magix no longer sell Xara products. You need to contact Xara Support via their website here and request their help with this problem. JeffForum Moderator
• Video Pro X

  15 answers, most recent on 2/2/2024

  RE: Recording from Atomos Zato has serious video/audio offset drift
  The event was for a Funeral and it was live streamed via Zoom using my Roland V02HD MkII, the Zato was only used for recording the Service & as a video output monitor. As the client did not want a copy, the outcome is unimportant thankfully.
• Samplitude

  4 answers, most recent on 2/22/2024

  RE: Samplitude using ASIO drivers poor audio and PC crashes
  Dear keiron, please send us the informations about this problem via mail to proservice@magix.net. Our Support will help you out. Thank you and kind regards Your MAGIX Pro Audio Team
• Music Maker

  6 answers, most recent on 11/6/2025

  RE: Music Makerv226 Premium
  @Vadim-Gussarov В версии Qt Framework, появившейся в Music Maker версии 2021 и более поздних, если мне не изменяет память, есть ошибка, которая значительно замедляет работу программы, если включён индикатор текстового курсора Windows или если в
• ACID

  3 answers, most recent on 8/6/2024

  RE: Acid pro 11 not able to continue a work
  @kay-c Hmm. Maybe it's a problem with the graphics driver or audio driver. Have you tried to simply restart the computer? Please select the Restart option and not the Shut down option. Restarting will reinitialize all drivers. Maybe they are in a
• SOUND FORGE

  11 answers, most recent on 5/14/2024

  RE: Downloading Acoustic Mirror Impulse files
  To all it may concern,Here is a link to download the Acoustic Mirror impulse files, I recall some are from the legacy impulse pack when AM was an secondary purchase from Sonic Foundry (the initial developer/publisher of Sound Forge).Unlike the
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Latency in VST playback on Samplitude Pro x8
  @Dafydd-Rees To compensate for this, you can set a time shift/delay in the track options (right click on the track or press ALT and i on your keyboard to open the options). The shift can be negative or positive. The standard settings are 0 samples.
• Photostory

  3 answers, most recent on 1/19/2023

  [Solved] want to combine several slideshows, export as single MP4 file
  I have used Photostory deluxe 2021 (ver. 19.0.2.46) to burn DVD's previously. I created several slideshows (usually by date) and combined them into one project. When burning to DVD, each slideshow showed up as a chapter on the DVD, which burned the
• Music Maker

  2 answers, most recent on 8/27/2023

  RE: Adding Soundpools
  @David-Harney You can add arbitrary Soundpools via the gear icon in the Loops manager. I don't know what files are on your CD buy you can extract Zip files via a right mouse click.
• Photostory

  2 answers, most recent on 12/23/2024

  RE: Magix photostorey delux 2014 unable to re-install
  @Siraj-Shah Hello Siraj, Here is an addition to Jeff's answer. Magix Photostory 2014 from 2013 with a P2 serial number can no longer be downloaded from the Magix servers. I have tried to download the installation program via My account / My
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @CubeAce Hi Ray, As I wrote before, you can download the installer from the Xara Website, but unfortunately you can't install it anymore. If @allaa-Azawi still has the installation CD of Xara 3D maker 7, she or he could try to install it via the
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  Did you confirm via My Products in the Magix Service Center you have at least one activation available?This is a users forum and no here has access to customer information, You can try emailing Magix customer service at infoservice@magix.netor
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  @MovieEditorr HI The better quality from the second VCR, suggests the other one has either worn heads, and/or misalignment as I posted in my comment which has disappeared (!!). . . . . Maybe next model of MAGIX Video Saver should include signal
• ACID

  13 answers, most recent on 4/7/2024

  RE: Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  @GRB Isn't additional content available as a download link via the Help menu?
• Music Maker

  7 answers, most recent on 3/16/2024

  RE: Connecting midi Bluetooth instrument to use in Music Maker
  @William-Middleton Bad news, I found this: Windows is not compatible with WU-BT10 Bluetooth MIDI.  No third party solutions have been shown to work.  Windows is compatible with Bluetooth audio
• ACID

  2 answers, most recent on 6/8/2024

  RE: Acid Pro 11 wont install
  @CJ-Berry I would guess you're missing Microsoft DotNet runtimes after reinstalling Windows. Here is a step-by-step guide on how to install older runtimes (version 3.5 and before) via the Windows Features control
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @SP. Hi There SP., thank you for your precious (as always) search and info. Those details in the release notes confirm what we were fearing... Samplitude has been stripped down as a lot of things have been cut off following the company change, many
• Rescue Your Videotapes!

  17 answers, most recent on 2/14/2024

  RE: Need help setting up
  @PSD Hi and welcome to the user to use forums. You do appear to have the latest release. Both mic and camera settings should be enabled for the program to run. Antivirus should only need to be disabled while doing either the install process or
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  @Moejazz Are audio devices listed in the Windows Device Manager under Audio-, Video- and Gamecontrollers and Audio Inputs and Outputs? Something like Realtek High Definition Audio, Intel Display Audio, Speakers, Stereo-Mix? You can audio open the
• Music Maker

  4 answers, most recent on 12/27/2023

  RE: No MIDI object selected to edit
  @SPow Yes, audio objects contain audio signals like voices and are recorded through a microphone. You can record audio objects via AUDIO REC. MIDI objects contain MIDI messages like the Note number and 'Note On' or 'Note Off'. With them you can
• Music Maker

  8 answers, most recent on 12/25/2023

  RE: Changing Recorded MIDI keyboard into other instruments
  @SPow Can you show us some screenshots where you click and what you see? Maybe we are talking about different things? You can upload images to this forum via the arrow icon above the response text box.
• Samplitude

  3 answers, most recent on 12/5/2022

  [Solved] Inegrating Spectralayers into Prox Suite 7
  HI, I am trying to set up Spectralayers to run in Samplitude. I have made all of the setting from Kraznet's video but when I get to adding it via "external tools" it says that it is not installed. When I pull it up as an effect while running
• SOUND FORGE

  2 answers, most recent on 12/1/2022

  RE: [Solved] Multiuser license for sound forge audio studio 16
  @prasannad The perpetual license can be activated on two computers at a time. You can switch between three computers if you regularly deactivate one license via the Help menu. If you want three activations to save you from this hassle you can ask
• Music Maker

  15 answers, most recent on 3/28/2026

  Music Maker update 32.1.0.17
  Hi all, A new Music Maker update just came out. It's just a relatively minor patch this time, but if you've been struggling with certain program stability issues, this may improve your situation. Here are the official patch notes: Changes in patch