• Movie Studio

  11 answers, most recent on 12/29/2023

  RE: Freezes upon loading
  @nmartens Movie Edit Pro is now called Movie Studio so I have moved your post to the appropriate product area. MEP 2013 is now a very old product so may not run properly under any recent version of Win 10. However, I am confused by your post! I
• Music Maker

  13 answers, most recent on 6/17/2023

  RE: computer id*
  @lizzie-s @SP. asked you which version you have, mentioning the name Music Maker 2023. Can you first confirm that this is the version you have, please? Also, where exactly did you buy MM Premium? I ask, because unless you specifically also ordered
• Rescue Your Videotapes!

  2 answers, most recent on 1/9/2023

  Connexion entre magnétoscope et ordinateur
  Bonsoir, J'ai suivi attentivement les instructions de connexion (et le tutoriel) entre mon magnétoscope VHS (Toshiba RDXV50KF) et mon ordinateur (Dell sous W10) et n'arrive pas à numériser sur DVD un vieux souvenir (mariage 1985 gravé sur ancienne
• Music Maker

  3 answers, most recent on 5/26/2023

  RE: Unable to install Cherry Audio GX-80 after purchase.
  Hi there, Just for your information: This was an issue caused recently by some changes for the Cherry Audio items on the end of the in-app store system and has now been fixed again via the latest Music Maker
• Movie Studio

  25 answers, most recent on 1/11/2023

  RE: Change project location
  @Tom-Lamson Hi The project folder is greyed out because you are not following the instructions @browj2 gave you above ie ' just check the box "Copy media to project folder" ' as shown below Please re-read @browj2 post directly above your last
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  @Emils-Kadikis Hi Try using the Windows Reliability Monitor history report see this comment and follow the instructions. You are looking for the Music maker fault - the comment refers to a different program. John EBForum Moderator  
• Movie Studio

  20 answers, most recent on 4/15/2023

  RE: Android says 30 FPS // Movie Studio says 29-point-something
  Greetings, @AAProds ...it is just as much a fiddle as Handbrake and takes longer to run It pains me to say this but I can't agree with you there. Avidemux is fast on my machine and on@johnebaker's apparently. I find Handbrake cumbersome to use which
• SOUND FORGE

  One answer, on 3/14/2023

  RE: Loud Noise When Pausing or Stopping Playback
  Hi @Stephen-Berry, I would first suggest updating to the latest Audio Studio-15 build, which I think is '121'. Secondly, if you are using a lossy type source file, (MP3 or AAC for instance), try enabling "Always proxy compressed formats" in the
• Web Designer

  8 answers, most recent on 12/16/2022

  Publishing My Page Online
  PREMIUM Version Windows 10 Processor: Intel Pentium G-2020 Memory: RAM = 4.00 GB 64-bit Operating System I created my web page, published it following Magix instructions as I understand them, but my page (Russian Military Research Linguist) is not
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  RE: Sound Forge 16 - latest updates, mp3 encoding issues
  it no longer opens in just the one window. Hi @TripleXL, this is likely the 'Multi-instance' behavior, which can be set to 'Single-instance' in the "Internal" menu (which is hidden). See this thread from Aug, 2020 when the mode was intro'd in
• Movie Studio

  4 answers, most recent on 2/3/2023

  RE: Support Feedback
  @Mike-Yorkshire their email is blank, no instructions A number of users have reported this over a period of some weeks, I think. I understand, from information received from a member of Magix staff, that this is a "glitch" which can occur and which
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  Hi Eric. I do understand that for some people who have not had much experience with computers all of this can be daunting. What you may not realise is the people who have been trying to help you are also (mostly) older or at least retired. I myself
• SOUND FORGE

  2 answers, most recent on 11/13/2022

  Red Book Authoring question
  Hello I have used CD Architect for many years without issue; suddenly after this week's Windows 10 update it crashes whenever I try to add media. I discovered that Sound Forge 12 allows Red Book authoring, but I can't get it to work properly. How do
• Music Maker

  4 answers, most recent on 1/17/2023

  RE: Audio crash on certain sounds and/or soundpools
  Great, thanks, @SP.! I do understand that the site you gave me was just the advice/instruction, but then its directions linked to another site which came up as Dell in German. That's why I hesitated so far. Not a big deal. I would trust downloading
• Music Maker

  13 answers, most recent on 12/24/2022

  RE: Music Maker cannot start up at all after the latest patch
  The "Music Maker doesn't work anymore" error is outright frustrating, and it's disappointing that the software owners are not personally stepping up to dignify their application with an effective solution, but leaving paying customers to figure it
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Man. Y'all are rough and *******... Add 2 or 3 track vst fx and BAM there goes your work. Unless of course, you save after every single keystroke. And if you try and use the "suggested" restored version, you are only restoring what made it crash in
• Movie Studio

  20 answers, most recent on 5/1/2023

  RE: upgrade
  Hello John, ok, I purchased Video Pro X14 and installed/activated the NewBlue FX add-on. These appeared in the 'Effects' tab and I selected 'NewBlue Titler Pro 7' and then selected one of the Titler effects and entered a title. After clicking the
• SOUND FORGE

  2 answers, most recent on 4/28/2023

  RE: No serial #!
  Third-party sellers like Best Buy, Musician's Friend, Guitar Center, Amazon, ect, typically gives the buyer a voucher code which can be redeemed through Magix who will email you the activation serial code.Magix instructions:Step 1: Go to 
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi. Is this your laptop? I notice that the image from the PNG at the end of the project is showing at the current location of the playback cursor. That to me suggests that the project may have corrupted or frozen if the cursor was
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  @doug_mccarron The 'long printouts' are not from VPX and not settings as such but the information encoded into a rendered file as read by the MediaInfo tool we all use here to look for problems with encoded files. It is a free tool to
• ACID

  10 answers, most recent on 4/13/2025

  RE: manual
  I'm sure MAGIX Customer Service will step in to support me since I sent the information gathered from SP. suggesting that he has a link to a manual that I don't have. Thanks for the reminder that I read and understood and comprehended. They should
• SOUND FORGE

  12 answers, most recent on 2/5/2023

  RE: Update Feature-Workspace Files
  I opened about 10 timeline files and they return to the same size configuration, layout and layers when Sound Forge Pro 16 is exited and re-launched. (I did not try restarting my PC though). Do you have SF set to 'Single-instance behavior' and have
• ACID

  4 answers, most recent on 5/30/2023

  RE: Acid pro 10 x64bit
  @massa-von Welcome to the Magix user to user forums. Unfortunately, your first post is considerably lacking in detail so I have to guess what you are asking! If you have already bought the software from Magix, the serial number will be included in
• Movie Studio

  35 answers, most recent on 1/24/2024

  RE: Reorder Audio/video tracks in Moview Studio 2022 Suite?
  @Chuck-Johnson Hi, The simple, 2 or 3 second duration method of clicking the header of a track and, then, dragging it higher or lower within the hierarchy, so that an image, movie, text or whatever is now above or below another image, movie, text or