• Movie Studio

  66 answers, most recent on 1/29/2025

  The output formats are messed up in Movie Studio 2024
  Some of these errors are also in 2023 and previous version.   The video test files are at: https://1drv.ms/f/s!AgEkZSUlkAcxgb0eg2M8ATSCee6zgQ?e=S9VwgB   Th test file 1 is from a DVD which has been detelecined.  The aspect ratio is 4:3 and the frame
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 The imported file does not have the correct displayed aspect ratio.  This is a new error in 2023/2024 versions of MS.  Since an AVI does not have aspect ratio information MS should assume the same aspect ratio as the movie project NOT the
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  After much trial and error, trying /redoing, I've found this to be the most unfriendly software I've ever used. Since my old Sound Forge 7.0 still works, (just not the noise reduction add-on) I thought maybe I could do most of my work in it and then
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, Regarding raising a ticket, is it necessary after having sent at least 2 troubleshooting requests "?" (From what can be seen, they were sent successfully) (these problems with messages displayed when loading the program do not display "error
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, When you reference "Blurry transitions" is the same as displayed in templates / transitions basics / "Blur" ?Yesterday I did some tests here and didn't notice any errors. However, when I closed the program (normally without problems) and then
• Movie Studio

  One answer, on 5/10/2022

  [Solved] Crashes immediately after Splash Screen
  Issue: Can't open Movie Studio 17.0 Platinum (Build 223). Every time I run Movie Studio, I see the splash screen and the progress bar moving along to the end. After it says, "Creating Windows..." the splash screen then goes away and then Movie
• Audio Cleaning Lab

  14 answers, most recent on 3/3/2023

  RE: Import for file type 101 is not possible!
  @browj2Thanks for your help. I really like these programs, which is why it's so annoying the errors persist.The company charges enough it should fix these things. Different if it were really cheap software, but the price tags are heavy.Anyway,
• Video Pro X

  3 answers, most recent on 7/24/2023

  RE: New X15 now not working aftew a day of use.
  @mouthpiece1c Sorry to hear this. However, how, exactly, did you carry out the uninstall and reinstall of the program? I ask, because it is highly likely that, unless you took care to ensure that everything connected with the original install was
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails Some other ideas: - try to install all pending Windows updates - disable Smart App Control in the Windows 11 settings. - maybe the Music Maker installation is damaged. Try to uninstall it with a free tool like Revo Uninstaller which also
• Other products

  9 answers, most recent on 5/4/2023

  RE: [Solved] Cannot export videos to MP4 in Movie Studio 2022
  The problem really is just that the error messages are not detailed enough. I had to go into the main program settings and tell it to always use my CPU for hardware acceleration.
• Music Maker

  29 answers, most recent on 9/20/2023

  RE: Cannot load my Vita Instruments
  @SP. It sounds like just maybe, I should uninstall everything to be sure, and then have some kind of tricky well thought out plan to install all of them again in a specific, non error creating way... maybe for all 4 of my current Magix programs I
• Movie Studio

  11 answers, most recent on 1/24/2024

  RE: Save objects as takes
  @sams_e Hi Please do not resurrect old topics, this one is 12 yrs old, and relates to an older version of the program which is very different to current versions. We need more information to help diagnose the issue(s) you are having: What will not
• Movie Studio

  5 answers, most recent on 4/13/2022

  [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  I am hoping someone can explain how to fix what is showing up as a "serious program error" and causes MovieStudio 2022 to shut down. When opening the program, I get the error message: Error in module"mpeg2_x64.dll" (Load address 0x00007FFB96F40000)
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi Taking a step back and looking at the information of the GoPro images you are working with:- . . . jpeg format with a resolution of 5568X4176, yuvj 422p ... bt470bg colorspace.  Unless GoPro has 'customised' the image format, eg
• Photostory

  3 answers, most recent on 3/29/2022

  RE: [Solved] Photostory Easy
  @DEBBIE-SPARKS Welcome to the Magix user to user forums. I have never used Photostory Easy but I suspect that error message may mean that you have burned the DVD to the PAL standard and you are actually is NTSC-land, or the other way around. So,
• Music Maker

  3 answers, most recent on 12/15/2022

  Access to ambiguous processes
  Why Does Magix Music Maker need access to processes that are not involved with Magix? I've received an update for Magix Music Maker. As I was updating the softtware, the program spit out errors telling me it cannot install due to certain processes.
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  One answer, on 9/24/2023

  RE: my Media
  @Brian-Blore Hi . . . .  error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  @spuddy13 Hi Brian What is the Intel processor full model number and the GTX graphic card full name/model and are their drivers up to date? The Belarc images are difficult to read. From what I can make out this is a laptop running Windows 10. . . .
• Movie Studio

  51 answers, most recent on 1/30/2024

  RE: Dual Layer DVDs - atrocious luck or is just my project
  The first question, I chose the Ignore option, i even adjusted the size so it wasn't tight on the maximum capicity of the DL just in case. As an Image it was fine i did insert a disc first for the adjustment (with single layer discs you dont need to
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
        I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the
• SOUND FORGE

  8 answers, most recent on 3/11/2022

  [Solved] Cannot save in MP3 format since upgrading.
  Sound Forge Audio Studio 16 on WIndows 7 64 bit. Just upgraded from older version of sound forge that worked fine. With V16. while trying to save in MP3 format "An error occurred while saving one or more files. An error occurred while opening a
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi We need more information. . . . . I've checked and the file and directory are there and have the VOB, IFO and BUP files in there . . . . Do you mean the source files or the 'burned disc? Depending on the version of Video Pro X