• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  Here we go again- Cambodia project step1-put photos and clips together to create project. Saved frequently, as you suggested- easy. Played it and it locked up at most of the mp4 video clips and 1 MOV clip. So i moved the clips around and each played
• SOUND FORGE

  53 answers, most recent on 10/29/2024

  RE: SOUND FORGE Audio Studio 16 – Feedback Thread
  When trying to install, it gives an error code instructing me to connect to the internet.....I am connected.Using FireFox - Obviously I'm connected if I'm on this page and commentingMicrosoft Edge did not work either"VPN is logged outThe other
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging
• Music Maker

  5 answers, most recent on 6/27/2023

  RE: Beatbox could not be loaded
  @David-Inman4969 Hi . . . . It starts to load then throws up the error and locks up . . . . What does the error message say - please quote in full or post a screenshot of the error message. This could also be a graphics card issue - what is your
• Video Pro X

  One answer, on 8/17/2023

  [Closed] Vegas Pro 20.0 (Build 411) is refusing to even open.
  I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up. I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the
• Video Easy

  4 answers, most recent on 6/18/2023

  Instalaltion Drivers
  Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
• SOUND FORGE

  14 answers, most recent on 7/15/2023

  RE: Sound Forge 15 - Program stops after x time
  @Former user Yes, try to reset the program settings. If you cannot get into the program hold CTRL and SHIFT and double click on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi As @CubeAce has commented, I suspect this is a hardware issue with the the 2 burners, not the program. The 2 burners which, if they are the same age as the rest of the PC, may be struggling to burn the disc correctly as they may not
• Video Easy

  4 answers, most recent on 6/18/2023

  RE: Instalaltion Drivers
  Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi The issue is with an Intel graphics accelerator driver - see this Microsoft topic for a possible resolution. If that does not fix the issue, we need more information to help diagnose the issue(s) you are having: The specification of
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Let's all face it.....Acid Pro 10 and 11 are unusable by serious music creators. The stability issues are completely insane, and too many to list. That Magix released this product that will crash at any moment, gives memory errors, won't render mp3s
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Bob, I was happy to try to help you. Unfortunately, I was unable to do this. An answer to your question: "I saw in your list under common that you have a few extra folders such as CategoryDataBase, Database, metaData, proxy", I don't
• Movie Studio

  66 answers, most recent on 1/29/2025

  The output formats are messed up in Movie Studio 2024
  Some of these errors are also in 2023 and previous version.   The video test files are at: https://1drv.ms/f/s!AgEkZSUlkAcxgb0eg2M8ATSCee6zgQ?e=S9VwgB   Th test file 1 is from a DVD which has been detelecined.  The aspect ratio is 4:3 and the frame
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
  thanks for the response. I don't seem to have many choices in the gear icon except mono/stereo which defaults to the left side. I did find a way though since posting my question. I opened the song I wanted to modify, then opened the midi editor (
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 The imported file does not have the correct displayed aspect ratio.  This is a new error in 2023/2024 versions of MS.  Since an AVI does not have aspect ratio information MS should assume the same aspect ratio as the movie project NOT the
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  @Tom-Dussek Welcome to the Magix user to user forums. Could this old version be conflicting with the new one because of this missing DLL? Highly unlikely since Movie Studio 14 and Magix Movie Studio 2024 are wholly different programs. The former is
• Movie Studio

  40 answers, most recent on 6/27/2022

  [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, Regarding raising a ticket, is it necessary after having sent at least 2 troubleshooting requests "?" (From what can be seen, they were sent successfully) (these problems with messages displayed when loading the program do not display "error
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, When you reference "Blurry transitions" is the same as displayed in templates / transitions basics / "Blur" ?Yesterday I did some tests here and didn't notice any errors. However, when I closed the program (normally without problems) and then