• ACID

  One answer, on 12/8/2022

  "Error applying transforms" stops installation
  I was able to use the serial number to activate a trial copy of Acid Pro and Sound Forge. But several of the supplemental downloads (Essential Suite, Analog Modeling, Vari verb) won't install, an "Error applying transforms" message appears.Should I
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, Regarding raising a ticket, is it necessary after having sent at least 2 troubleshooting requests "?" (From what can be seen, they were sent successfully) (these problems with messages displayed when loading the program do not display "error
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, When you reference "Blurry transitions" is the same as displayed in templates / transitions basics / "Blur" ?Yesterday I did some tests here and didn't notice any errors. However, when I closed the program (normally without problems) and then
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
        I download from karaoke to a local file on my computer. On Magix I click on the file icon to the left of the store on the top line. This allows access to my computer files where I drag them to the template. Not a big deal just have to do the
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• Music Maker

  17 answers, most recent on 4/29/2023

  RE: Music Maker 23 update 31.0.4.50
  @JOHN-IVE Hi This sounds like the VST scan has found an error - I have had this occur several times, the problem is you cannot see all the error message pane because it is hidden by the splash screen - you should be able to see the left/right edges
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Movie Studio

  One answer, on 9/24/2023

  RE: my Media
  @Brian-Blore Hi . . . .  error in module "ntdll" . . . . This usually means there is an issue or mismatch in your Windows installation. See this tutorial and carry out steps 3 - 11. If that does not fix the issue then we need more information to
• Video Pro X

  8 answers, most recent on 5/1/2023

  Magix stopes with the error messaged: Error in Module OpenCL.dll
  Hi After changing the MB/i7-13700 (using W10a) I have reinstalled Magix Video Editor Pro 2023 including add-ons. At startup Magix requests registration, a confirmation Window opens and startup continues.However, before opening the project window it
• SOUND FORGE

  19 answers, most recent on 8/4/2023

  RE: Audio studio sound forge 10
  @Neelam-Panditpautra I think you are doing something wrong. You need to enter the serial number into the registration window during program start-up. It will show a red X if the serial number is invalid or error -14 or -24. Can you please upload a
• Audio Cleaning Lab

  2 answers, most recent on 9/8/2023

  RE: Loading program onto a new HD
  @don-h Which version of Windows did you have on the old HD and which on the new? ACL 12 (assuming you don't actually mean "Sound Forge ACL 1" [or later, up to 4]) may be incompatible with your new OS because it is now old!. When you attempt the
• Music Maker

  29 answers, most recent on 9/20/2023

  Cannot load my Vita Instruments
  Hello to all of you on the Magix forum. I reinstalled my version of Samplitude Music Studio 2021 with all its virtual instruments. Then I decided to purchase the new Magix Music Maker 2024 and, once everything was installed and activated, the
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive
• Other products

  32 answers, most recent on 4/27/2024

  RE: Independance
  @Peter-Gentile7058 Please check if your system blocks the RegIndBundle.exe and RegINDLib.exe files in C:\Program Files\Common Files\MAGIX Services\Independence Libraries\ and C:\Program Files (x86)\Common Files\MAGIX Services\Independence
• Movie Studio

  11 answers, most recent on 1/24/2024

  RE: Save objects as takes
  @sams_e Hi Please do not resurrect old topics, this one is 12 yrs old, and relates to an older version of the program which is very different to current versions. We need more information to help diagnose the issue(s) you are having: What will not
• Music Maker

  One answer, on 1/2/2023

  Ned Help
  The loops sound horribly bad, chop and hold, after a while the program shuts down with an error report. have reinstalled several times and upgraded etc. The computer I use is a gaming computer Acer Nitro 5 with 16gb ram and I5 Core so what to
• Video Pro X

  5 answers, most recent on 6/12/2023

  RE: Burning a DVD
  @rdealmeida12 Hi Bob Thanks for the burn log info. Assuming the folder C:\Users\Bob\Documents\MAGIX\Video_Pro_X4\Disc Images\DVD Image 2023-06-10 containing the VOB, IFO and BUP files, is there then the cause of the failure is either: You Antivirus
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,
• Web Designer

  6 answers, most recent on 3/26/2022

  [Solved] Error "Renew the Update Service"
  I have made "Update Service" some days ago. Software is working properly, but when I start Xara Web Designer Premium, I allways get a message "Renew the Update Service". I have clicked on "Ok", the program (Service Update) ended. Xara is working.
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  When I used AP, everytime I would close the program, the shipgui error would pop up. Just another annoying reason why I stopped with AP altogether. I am still patiently waiting for magix to let this DAW go and hopefully someone serious taking it
• Other products

  3 answers, most recent on 12/5/2022

  RE: I want to stop the popups
  After purchasing Acid 11 and installing on a brand new computer, I would get notifier errors every time that I started the computer. I just went to control panel, looked at the start programs, and turned the notifier off from starting up.
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and