• Music Maker

  5 answers, most recent on 6/27/2023

  Beatbox could not be loaded
  Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but
• Movie Studio

  66 answers, most recent on 1/29/2025

  The output formats are messed up in Movie Studio 2024
  Some of these errors are also in 2023 and previous version.   The video test files are at: https://1drv.ms/f/s!AgEkZSUlkAcxgb0eg2M8ATSCee6zgQ?e=S9VwgB   Th test file 1 is from a DVD which has been detelecined.  The aspect ratio is 4:3 and the frame
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 The imported file does not have the correct displayed aspect ratio.  This is a new error in 2023/2024 versions of MS.  Since an AVI does not have aspect ratio information MS should assume the same aspect ratio as the movie project NOT the
• Movie Studio

  One answer, on 3/11/2023

  Error code: -24
  Hello.  I have a problem with Movie Studio 2023 Platinum. I import a video file in MPEG-4 format into the program and I get the following message: The program needs access to a file with MPEG-4-Codec. For copyrightreasons, activation is required.
• Samplitude

  3 answers, most recent on 10/4/2023

  RE: Reading code 24 when I try to put in any kind of email that I’ve had
  What happened is my computer rashes so I switched computers now when I try to load samplitude music maker it says I am not using the proper e mail I have the physical software I have the product key but it’s still not letting me do it it’s reading
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, Regarding raising a ticket, is it necessary after having sent at least 2 troubleshooting requests "?" (From what can be seen, they were sent successfully) (these problems with messages displayed when loading the program do not display "error
• Movie Studio

  24 answers, most recent on 1/9/2024

  RE: 'Effect Transitions Basic' are not exporting in MEP2022 or VPX14
  Hi, When you reference "Blurry transitions" is the same as displayed in templates / transitions basics / "Blur" ?Yesterday I did some tests here and didn't notice any errors. However, when I closed the program (normally without problems) and then
• Music Maker

  5 answers, most recent on 5/21/2022

  RE: [Solved] Cannot load instruments after a clean (?) install!
  To cut a long story short: other programs began "complaining" about the documents folder, so it couldn't possibly be Samplitude/MusicMaker fault!The fact is that, a couple weeks, ago my documents drive D: began giving signs of an eminent death
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging
• Video Pro X

  2 answers, most recent on 5/6/2023

  [Closed] Installation of Fix
  I am able to download the FIX from the link you provided in the email, but it will not install. I have tried it numerous times and it gives me an error message with no solution except to cancel the installation. Then, i went to try and open up my
• SOUND FORGE

  2 answers, most recent on 2/1/2023

  RE: I'm getting Error Code -59
  @James-Drake Hi Error code -59 means the program folder may be damaged - see this support article for potential fixes. HTH John EBForum Moderator
• Video Pro X

  4 answers, most recent on 9/8/2023

  RE: why I can't install Video Pro X 14
  @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
• Music Maker

  11 answers, most recent on 5/2/2022

  RE: [Solved] Various issues
  @coneman Hi The Muma location error -usually means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once MMM is started, plug the device and
• Movie Studio

  7 answers, most recent on 2/10/2026

  RE: [Closed] Movie Studio 2023 Premium stiil crash !!!
  Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working
• Movie Studio

  11 answers, most recent on 1/24/2024

  RE: Save objects as takes
  @sams_e Hi Please do not resurrect old topics, this one is 12 yrs old, and relates to an older version of the program which is very different to current versions. We need more information to help diagnose the issue(s) you are having: What will not
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi Don. Glad you have a resolution to your problem. The thing is Magix Movie Studio is designed to work with Windows 10 and 11 and with more modern computer components. Especially the encoding and processing capabilities found on new
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Photostory

  One answer, on 5/19/2023

  RE: Will not install
  @thomas-o Hi . . . . Everything went well, I ordered it, downloaded it and have tried three times to install it. . . . . From your previous post in August 2022 you had Photostory 2023 installed, albeit with a graphics card issue, which, as we heard
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  @spuddy13 Hi Brian What is the Intel processor full model number and the GTX graphic card full name/model and are their drivers up to date? The Belarc images are difficult to read. From what I can make out this is a laptop running Windows 10. . . .
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  @Former user All purchased Soundpools are saved in your user account. You can re-scan them in the program settings or redownload them in the Download tab. It's technically not necessary to reinstall Music Maker. Resetting the program settings under
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Video Pro X

  13 answers, most recent on 1/23/2024

  RE: Software Corruption?
  @Scott-Rindenow Hi Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and
• Movie Studio

  10 answers, most recent on 3/19/2023

  imported mp4 video plays sound but no video
  I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My