• Music Maker

  7 answers, most recent on 8/19/2023

  RE: Installation process
  @Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @dgclayton Hi Does the Music Editor start if you browse to the folder: C:\Program Files\MAGIX\Movie Studio 2023 edition \MusicEditor and double click on the file MusicEditor.exe If not try disabling your Antivirus and test again. If the program
• SOUND FORGE

  3 answers, most recent on 12/30/2023

  RE: Falhas seguidas no Sound Forge Audio Studio 17
  @Gilberto-Couto Caso você edite formatos de arquivo compactados como MP3, acesse as preferências do programa e ative sempre o proxy de formatos de arquivo compactados.  Caso contrário, precisaremos de mais informações para ajudá-lo, por exemplo,
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  Here we go again- Cambodia project step1-put photos and clips together to create project. Saved frequently, as you suggested- easy. Played it and it locked up at most of the mp4 video clips and 1 MOV clip. So i moved the clips around and each played
• Music Maker

  One answer, on 12/10/2023

  REALLY Weird kind of crash
  I have a really strange issue. Ever time, I start to play a song, preview of a loop or even a store preview in Music Maker and then I press stop, the program freezes. I don't even have to press stop, if the sound stops playing at all, it still
• Movie Studio

  2 answers, most recent on 8/17/2023

  Cant register Movie Edi Pro - You are no longer auhorized to perform
  Hi. I would like to install Movie Edit Pro on a different computer. I get following error message: You are no longer auhorized to perform this installation on your program version. Please extend your upgrate guarantee or contact support. I dont want
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 Welcome to the Magix user to user forums. The faulting module, ntdll.dll, is a Windows file so you first should try simply rebooting your computer. Make sure you use the Power>Restart option, not the Power>Shut Down. If the
• Video Easy

  2 answers, most recent on 8/2/2023

  win 11/ Black Grabber K0065 / Video Easy / audio not work?
  Hi, my pc with win 11 does not recognize the Magix K0065 as a sound import device.I have downloaded the premium drivers, removed the firewall and anti-virus.Ran the driver as admin. The driver is installed, but Magix does not appear as an audio
• ACID

  5 answers, most recent on 8/6/2022

  [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  I am using most recent version Acid pro 10, I put together a mix or project yester day, all meters seemed fine nothing in the red on individual tracks nor the master audio meter. Distortion happens if I try to adjust all audio levels even if not
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Movie Studio

  40 answers, most recent on 6/27/2022

  [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program
• Music Maker

  5 answers, most recent on 5/21/2022

  RE: [Solved] Cannot load instruments after a clean (?) install!
  To cut a long story short: other programs began "complaining" about the documents folder, so it couldn't possibly be Samplitude/MusicMaker fault!The fact is that, a couple weeks, ago my documents drive D: began giving signs of an eminent death
• Music Maker

  5 answers, most recent on 5/21/2022

  [Solved] Cannot load instruments after a clean (?) install!
  In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of
• Movie Studio

  One answer, on 5/10/2022

  [Solved] Crashes immediately after Splash Screen
  Issue: Can't open Movie Studio 17.0 Platinum (Build 223). Every time I run Movie Studio, I see the splash screen and the progress bar moving along to the end. After it says, "Creating Windows..." the splash screen then goes away and then Movie
• Music Maker

  11 answers, most recent on 5/2/2022

  RE: [Solved] Various issues
  @coneman Hi The Muma location error -usually means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once MMM is started, plug the device and
• Video Pro X

  8 answers, most recent on 4/26/2022

  RE: [Solved] system crash Video pro x13
  @Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing
• SOUND FORGE

  2 answers, most recent on 4/25/2022

  [Solved] PROBLEMS WITH AUDIO STUDIO 15
  ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any
• SOUND FORGE

  4 answers, most recent on 4/16/2022

  [Solved] Trying to record, but get a 'No devices exist' error
  I am using a Dell Windows PC, Windows 10, Realtek soundcard, all purchased a year ago. I purchased my copy of Sound Forge in the past week and recently updated so I am sure that I have the latest version. When I hit the red 'record button in the
• Movie Studio

  5 answers, most recent on 4/13/2022

  RE: [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  Hi Graham & Stephen....I ended up reinstalling Windows - although that did not actually help. I reinstalled the program many times over. Then I had the idea to run it as administrator, and that worked. I also found that the way I copied media
• Video Pro X

  8 answers, most recent on 4/26/2022

  [Solved] system crash Video pro x13
  Hi I have this problem on Video pro x13 fully up to date version just brought it and updated yesturday Installed on two machines 1= windows 10 i7 nvidia 780TI 1= windows 11 pro i9 10900 cpu with a nvidia 980TI 32gb RAM both showing same error below
• Movie Studio

  12 answers, most recent on 5/2/2022

  [Solved] Upgraded and receive msg Elements.ofx error. cannot solve!!
  Cannot open application.  c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info. does not exist
• Photostory

  3 answers, most recent on 3/29/2022

  RE: [Solved] Photostory Easy
  @DEBBIE-SPARKS Welcome to the Magix user to user forums. I have never used Photostory Easy but I suspect that error message may mean that you have burned the DVD to the PAL standard and you are actually is NTSC-land, or the other way around. So,
• Music Maker

  3 answers, most recent on 3/15/2022

  RE: [Solved] Loading Soundpools
  @Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
• Movie Studio

  11 answers, most recent on 3/14/2022

  [Solved] Movie Edit PRO update error
  Tried to update Magix Movie Edit PRO with software 20.0.1.73. After severeal attempts I always got the error message: "An unexpected error was encountered. The installation couldn't be successfully finished." Download is finished, but installation