• ACID

  13 answers, most recent on 2/20/2026

  RE: [Solved] Acid Music Studio 11 Fails to run.
  @stuart-cassie Some other idea. These steps are for Acid Pro 10, not maybe they work also for Acid Music Studio 11. This will prevent Acid from doing a VST scan at startup. If you can start the program, you can open the VST Manager and remove a
• Video Pro X

  2 answers, most recent on 11/21/2024

  RE: [Solved] Can I lock in very small clips in their timeline?
  @1940 Hi Oz Locking is by track only, individual locking of a clips position is not possible. One 'very messy' ie 'not practical' with a larger number of clips, option would be to group the individual clips on other tracks to an image/video on a
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as
• Video Pro X

  10 answers, most recent on 8/10/2025

  [Solved] Programme freezes
  Its me again. I am now trying another version of magix as my (brand new) pc will not run the other version I have windows 11 and am trying magix video delux. I have upgraded the ram to 32Gb Attached is a screen shot it just freezes and will not let
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  Okay, seems every plugin that is an ARA type is impacted and don't open/respond. Like SpectraLayers, Melodyne and Ozone Imager 2. Other plugin of other types open normally. I looked at FX Plug-ins > By Type and tried each type to see if there was
• SOUND FORGE

  2 answers, most recent on 4/4/2025

  RE: [Solved] Clicks and Pops when Waveform displayed
  When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine. hi @Frank-Basile, I do not recall other reports or have experienced this issue in SFP-18. Iff this is occurring with
• Other products

  One answer, on 10/20/2024

  RE: [Solved] Please expand your products for wider use!
  @Ivo-Andreev Hi This is a user to user forum provided by Magix for users of their software to help each other, so it is unlikely that your comment will be seen here. This topic will be closed. John EBForum Moderator
• Movie Studio

  2 answers, most recent on 5/28/2025

  [Solved] NewBlue Plugins Won't Install
  I just got the Movie Studio Ultimate package. Two out of six of my included NewBlue plugins installed fine. The other four, I can't get their installer to run. I think maybe the Windows 10 anti-maleware is blocking them. I've tried running
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I forgot to mention the other thing that they took out of ACL 4. ACL had a very useful 2 track feature which helped in making exact replacements in sections of audio. They now claim that cannot be done and have a high feature audio editor. ** They
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: [Solved] Text to Speech conversion
  Hi, I found it.... More or less by accident I saw that on the VDL 26 invoice there was a €0,00 entry for a HUB voucher. That made me look through all the other paperwork and I found on the order confirmation another page with a code for the HUB. I
• Samplitude

  5 answers, most recent on 4/1/2025

  RE: [Solved] problem with volume control for virtual instruments
  @psychojosh13 If you right click on the volume slider in the track header, is it set to volume mode or velocity mode? Besides that, is the volume knob turned to 0 if you play from the beginning of the project or also from every other position? You
• Movie Studio

  2 answers, most recent on 2/14/2025

  [Solved] Adding a voice-over does not work
  When I press the red audio record button, the Movie Studio 2025 Platinum crashes with the error message "KERNELBASE.dll" with a string of addresses, etc. The program will input the recorded audio from the camera source but I cannot add any extra
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Do you use antivirus or firewall software other than Windows Defender? Has your Windows user account limited privileges? This is all very odd.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  If Magix hadn't abandoned Sound Forge, users wouldn't be looking for other software.
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Samplitude

  9 answers, most recent on 1/13/2025

  [Solved] Midi enigine overload error
  Hi lately I am experiencing this error which is a first ever since I have used Samplitude, it is complaining about midi overload on midi engine. Other typical errors I experience is constant freezes and lately after the latest update Samplitude
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Hi Mike . . . . I've previously broadly separated media into separate folders . . . . I do something similar, this is the base folder structure I use. A complete project is stored withing its own named 'master' folder. The EDL
• ACID

  7 answers, most recent on 4/25/2026

  [Solved] Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Longtime user of Acid Pro 11 here. My Waves plugins like J37 Tape, Api-2500, Puigtec, etc. plugins were all working great up until today when I just purchased 1 new Waves Plugin (today), updated my other ones on Waves Central and now none of the
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Thank You. Just an FYI - Just checked - it lists only "Movie Studio 2023 Platinum" -- and Win 10 - no way to update; no other link.
• Music Maker

  3 answers, most recent on 9/30/2024

  [Solved] Feature queued for download forever
  Using Magix Music Maker Premium 2024 on Windows 10 Pro laptop. This suite includes (among other features, which I have already downloaded and installed without any issues), the Music Maker features: Creative Suite, Plus FX, and Premium FX. I checked
• SOUND FORGE

  2 answers, most recent on 2/27/2026

  RE: SF v18 Script to add more silence between every other phrase?
  I just realized if I have exactly two sentences per line and can get the Created Regions from Words script to skip every other area of detected silence it could create the regions I want automatically without the need to edit the silence length. I
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Correct. The Magix login will have everything including Vegas Pro and VPX/MMS/VDL/MEP along with other software one has purchased from Magix.