• Photostory

  21 answers, most recent on 3/12/2020

  RE: [Solved] Photostory Burn disc will not play on DVD player
  @Philip-Hall In your second screen shot, it shows PAL. You're in the USA. PAL disks often don't work in North American DVD/BR players, especially older ones. That is probably the cause of your problems. Open the popdown and select Standard DVD NTSC
• SOUND FORGE

  20 answers, most recent on 8/17/2020

  [Solved] Incompatibility between all my MAGIX audio programs and Yamaha AG06?
  Hello! I just acquired a Yamaha AG06 audio interface/mixing console (which uses the Yamaha Steinberg USB Driver 1.10.4), and I think I may have found a bug or incompatibility in Sound Forge 12.1 (Build 170), in both the 32- and 64-bit versions.
• Movie Studio

  2 answers, most recent on 6/13/2019

  [Solved] Magix Support NonExistent From What I Can Tell
  I've been trying to reach support since last week. They simply will not respond. I tried Sales and Tech Support both. Neither will respond to my request for a replacement DVD for the defective one the sent me or give me my money back. They won't
• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  Hi Eric. I do understand that for some people who have not had much experience with computers all of this can be daunting. What you may not realise is the people who have been trying to help you are also (mostly) older or at least retired. I myself
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  you do have a short amount of time to ask for a refund if you don't like it as laid down by the terms and conditions on the Magix website @CubeAce Depends where you live. My understanding is that if you are in the USA then the Returns policy states
• Music Maker

  9 answers, most recent on 12/27/2022

  RE: The Purchase Bug
  I purchased several items a couple of days ago but since yesterday all purchases fail at the checkout. I don't want to reveal in an open forum any details about payment methods but the one I was using has stopped working without explanation and
• Movie Studio

  13 answers, most recent on 7/4/2024

  RE: Registration/Activation Problems
  THEY'RE BAAAAACK!I have Magix Video Pro X16. (It was a problem in X15 too.) I drag an MP4 video or the AVI file (below) and I get the dialog "MAGIX Video Pro X16 The program needs access to a file with MPEG-4-Codec. For copyright reasons, activation
• Movie Studio

  10 answers, most recent on 11/28/2022

  RE: Keyframe is greyed out
  The real Movie Studio was sent to oblivion, for what appears to be a very good reason; to get rid of MEP's competition That, to my understanding, is incorrect. VMS was discontinued by the Vegas team in the USA so they could concentrate on Vegas Pro.
• Movie Studio

  2 answers, most recent on 10/13/2022

  Magix Education
  Are there any features available in Magix Movie Studio 2023 Suite that are not available in Magix Video Pro X14? I don't see Music Editor 3.0 listed on the features for Video Pro X14? Are the Magix Education (USA) software products exactly the same
• SOUND FORGE

  18 answers, most recent on 11/15/2023

  RE: Upgrade price for Sound Forge 16 Suite to version, purchased lat month
  I wanted to see if anyone had any more feedback about the upgrade to Sound Forge Suite 17. I have version 16 and they have a killer Black Friday reduced price $149. It's tempting, but, I'm also trying to assess the value of this upgrade. It has
• Movie Studio

  8 answers, most recent on 9/21/2022

  RE: trial software key
  THERE IS NO KEY IN THIS E-mail and no attachment. I use POP e-mail with no spam folder on the server.   Hello charles eastwood,Thank you for successfully registering for this product:MAGIX Movie Studio 2023 Platinum
• Other products

  2 answers, most recent on 9/17/2022

  Register and get online
  Email Removed by Moderator tor. 15. sep. 15.39 (for 2 dage siden) til Magix Thanks for your help to get registered.   But i cannot come into the program and work with it. What could be the problem ??   Den tor. 15. sep. 2022 kl. 15.34 skrev Magix
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive , @AAProds I hope this is the right list. Audio:   0x0000    unknown    -0x0001    PCM    Microsoft0x0002    ADPCM    Microsoft0x0003    IEEE FLOAT    Microsoft IEEE7540x0004    VSELP    Compaq Computer Corp.0x0005    IBM CVSD    IBM
• SOUND FORGE

  8 answers, most recent on 7/14/2022

  RE: Trying to understand dBFS restrictions on an audio project
  Hi @David-Rees, -18 dBSF is typically the EBU reference level based on a 1kHz or 400Hz test tone, once refereed to as 'digital zero' (as in 0 VU, way back when R-DAT recorders were introduced). Reference tones are not used much these days in terms
• Music Maker

  3 answers, most recent on 6/10/2022

  RE: Purchase Error
  @Benjamin-Russo Hi, Do you live in the USA? If not, then this could be the cause and you have to purchase in the region that you live in. John CB
• Movie Studio

  15 answers, most recent on 8/10/2022

  RE: I currently Have ver 16 of movie studio would like to get the 2022 ver
  @Bill-the-repair-guy Hi, You indicated that you have Movie Studio 16, which I take to mean Vegas Movie Studio 16, not Movie Edit Pro. Is this correct? If so, then remember that Vegas Movie Studio and Magix Movie Studio are very different products.
• Rescue Your Videotapes!

  4 answers, most recent on 3/22/2022

  RE: Video transfer error
  @Gisle-Weddegjerde Hi What is the model number of the Lumatron player? Which TV standard are the VHS tape recordings - NTSC or PAL? What you are describing sounds like is a VCR player that is a PAL VCR player with the capability of playing NTSC
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  @Photo_G @Reyfox Hi. Magix is number one by a large margin within the EU. Adobe highest user base in the USA and Canada. Sony is referring to Vegas. I've no idea why but the 'Sony' tag persists. Their accounts could also be separate from the Magix
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  James- MCPRODUCTIONINC I am very disappointed with this company MAGIX which do not have a functional direct customer service telephone number in the USA which I can call for technical support. As a videographer, this is very frustrating when I need
• Music Maker

  19 answers, most recent on 2/10/2022

  RE: Copyright claim on a producerplanet SONG
  @johnebaker Hi John What about sending email to copyright@youtube.com with said details and complaint from user concerned? Or writing to the address below. LLC, YouTube901 Cherry Ave.San Bruno, CA 94066USA Stephen Forum Moderator  
• Movie Studio

  11 answers, most recent on 1/28/2022

  RE: Unable to install software
  @browj2 From my old MEP website: Video Deluxe:     The name of the German and original English version, came out around 2002. MEP 2004 and 2005:   Program renamed to Movie Edit Pro and released to the worldwide market in 2003. My first version,
• SOUND FORGE

  2 answers, most recent on 12/24/2021

  Got Sound Forge15 for $29.00. Won't take SN# till I buy again @ $49.99
  Greetings to all and Happy Holidays: I wasn't envisioning my first post to be like this. Dilemmas are as follows: I purchased Music Maker Premium Edition yesterday, here in the states on 12-23-12 for $79.99 US. An hour earlier it was posted on the
• Movie Studio

  22 answers, most recent on 11/17/2021

  RE: Audio files fail to import with video files
  Oh yeah, I heard back from Magix Support. Their reply said 2 things: Because Windows no longer supports Windows 7 they cannot support it either (bullshit answer). And 2. they suggest converting my files using Handbrake to allow importation. Sure,