• Music Maker

  3 answers, most recent on 8/11/2025

  RE: [Solved] Activation Key Registered But Not Registered
  @Squeego Music Maker had Free Edition from version 2018 up until version 2024. The 80s, EDM and Hip Hop versions were technically the Free Edition plus some genre specific audio loops. So, your option is now to install Music Maker 2024 Free Edition
• Web Designer

  One answer, on 10/2/2025

  RE: My index page doesn't upload
  @ferchan Xara Designer Pro+ is not sold by Magix. I recommend you contact Xara.com support or ask in the Talkgraphics.com forum.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
• Xara Designer Pro

  2 answers, most recent on 1/5/2026

  RE: [Solved] Text and photos not appearing on the preview
  @Ed-Watkinson HI Magix no longer retail, or support Xara products, this returned to Xara in May 2024. I would suggest you post your question in the Xara Community forum for Designer Pro John EBForum Moderator
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  @Shakirtheartist Go to Magix.com and log in with your old Sony e-mail address and password. You find all registered products in your customer account under 'My Products'.
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font
• SOUND FORGE

  3 answers, most recent on 1/5/2026

  RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins
  As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as
• SOUND FORGE

  One answer, on 5/8/2026

  RE: SF 18 - Plug in chainer weirdness
  Hi @Colin-Taber, I do not have those particular plug-ins to test. Do other plug-ins and plug-in formats exhibit similar behavior. Unfortunately, Sound Forge has always had issues with Waves plug-ins.You may want to try the BorisFX trial version of
• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @William-Perry Go to your Magix account https://www.magix.com/us/support/my-service-center/ and look under My Products. If you had it installed previously you should find your MS2024 Platinum and its Registration Code (serial number).
• Web Designer

  One answer, on 3/5/2026

  RE: Trying to make printable order form
  @gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  So Magix doesn't get any money for their product that Walmart sold? On Walmart it says sold by MAGIX, check it out.
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara That's because you registered the Free Edition of Music Maker 2023 and 2024 (version 31 and 32). They don't have serial numbers. Only Premium and Plus Editions have serial numbers. You can download the latest version of Music Maker 2024
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  @Rera53 Here you can check if the serial number actually applies to Sound Forge Pro 18: https://www.magix.com/int/support/my-service-center/product-downloads/ If not, then you can find the correct serial number in your customer account. When did you
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
• SOUND FORGE

  One answer, on 1/15/2026

  RE: HELP! i got charged for audio studio 17 upgrade but never got license
  @erik-vargas Support is not very responsive. Try contacting the parent company of Magix at office@rmep.li or office@rmep.com
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Be aware, we are all users just like you and not support staff. Voucher codes must be entered here, in case you didn't try this already: https://www.magix.com/redeem
• Rescue Your Videotapes!

  One answer, on 1/30/2026

  RE: USB Videowandler 2 – video jumps back and forth on Windows 11
  @viller Make sure that USB selective suspend is disabled in your Windows Energy settings. Magix released updated drivers for Windows 10 a few years ago, but I don't know if they also work with Windows 11. The links are here: Video Converter Premium
• Samplitude

  2 answers, most recent on 12/31/2024

  RE: [Solved] I broken a DVD of samplitude pro X,I can't install .
  @atsunobu-horai You can also look here for download links: https://www.magix.com/us/support/pro-audio-downloads/
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.
• Music Maker

  3 answers, most recent on 11/7/2024

  RE: [Solved] Installation of MMM on second computer
  @DanM. Music Maker 2025 needs to be bought, so your 2021 serial will not work I think this link is for the version 2024 which you can use with your 2021 registration: https://dl03.magix.com/musicmaker.exe
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)
• Movie Studio

  2 answers, most recent on 4/11/2026

  RE: [Closed] re-registration with MAGIX
  @Kono In the meantime (very recently) Magix sold the Vegas line to BorisFX. I suggest you try the Boris Vegas forum here: https://forum.borisfx.com/