• Music Maker

  10 answers, most recent on 10/19/2025

  RE: [Solved] File suddenly will not open!
  @Alex-Belobraydich Hi The auto save backup files should be in the same folder as the project file that is corrupt. The backup files have the project name with _BAK0.MM_  suffix. Depending on how many auto saves have occurred while working on a
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  [Solved] Can anyone help me make a Sound Forge script?
  Hi all, I have a need for a Sound Forge script, but I have zero scripting skills, and I'm wondering if someone can help me? What I need is this: I have, say, 60 different loop wav files, titled "01.wav" to "60.wav." They are all exactly the same
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  Hi, I actually have an invoice from Magix which is marked Paid by PayPal. It was for the initial upgrade to MusicMaker Ultimate with Ultimate Add-ons. The invoice date was June 3rd. I do have an invoice number but no download links were
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  I uninstalled Malwarebytes and tried to reinstall it, same problem. In addition, a new problem appeared. I can't see my serial number on my account my product for Magix Music Maker 32 version and 31 version, they simply disappeared, please return
• ACID

  2 answers, most recent on 8/31/2025

  Magix Independence Pro Suite Activation Error Code: -1
  I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it
• Movie Studio

  15 answers, most recent on 6/8/2025

  RE: Export results not accurate to settings.
  Yeah, as I explained in my post, that's where I'd specified those numbers. *Edit - I'm wondering if, since there seems to be three or four different areas to specify these numbers, maybe I am missing one, or specifying in the wrong one? Also, thank
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: How to transfer to a new lap top
  With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
• Movie Studio

  One answer, on 7/23/2025

  [Closed] Issue Accessing Previously Purchased Sony Product – Serial Number Prob
  I purchased the program when it was sold by Sony, and now I’m trying to download it again.However, when I try to register the product, I receive a message saying that the serial number has already been used.On the other hand, when I try to generate
• Movie Studio

  3 answers, most recent on 9/10/2025

  MAGIX Video deluxe 2026-number of chapter markers
  Is this true? "MAGIX Video deluxe software, including the 2026 Premium version, does not specify a fixed maximum number of chapter markers. Instead, users can insert as many chapter markers as needed for navigation. The software provides options to
• Movie Studio

  One answer, on 5/27/2025

  Repeated Serial Number Prompt in Movie Studio After Reinstall
  I recently had to reinstall Movie Studio 18 Platinum on the same computer I originally installed it on. While it’s an older version, I have a valid serial number. The issue is that every time I launch the application, it prompts me to enter the
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• Other products

  2 answers, most recent on 6/1/2025

  RE: [Solved] Do I need to deactivate Independence Pro?
  @Haruyashi To my knowledge, Independence included in Acid (downloaded via the Help menu) only works inside Acid, so there isn't any need to deactivate it. And, in my case, my standalone serial number for Independence starts with P2, which cannot be
• Samplitude

  4 answers, most recent on 1/27/2025

  RE: [Solved] need help with configuring MIDI controller
  @psychojosh13 Ok. You added the controller (Mackie Control preset) and selected your keyboard as an input, correct? Do you get some feedback on the MIDI monitor dialog under the Customize Controllers tab when pressing the buttons on your keyboard? I
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  I have exactly the same problem. Says my subscription ends January 2027, but not renewed. In December I purchased upgrade $99 including loops unlimited. Can't do anything as flag is "stuck" on payment required. Lost count of the number of messages I
• Video Easy

  One answer, on 11/11/2025

  RE: No serieal key/Serial Number
  @JayEl Hi When you purchase the software you should have received a confirmation email which included your Serial number, a download link to the software, and basic instruction on what to do, eg download the software, install and activate it with
• Off topic

  159 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  @Danny-Walsh I add just the ticket number to the subject and i keep getting this reply! I logged the initial ticket on Jan 19th! Same happened with my ticket from October. An endless loop until it was closed
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  Sound Forge (9.0e and CD Architect neither one will send a Activation code!! the Serial #s are registered to me from new. I have been trying for m6 plus months and none suggested instructions work. Please advise and dont just blow me off,. Cheers
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  RE: Glitches
  I was mistaken on that version number - it's actually 10, sorry. But the proxy setting seems to have done the trick, so thank you so much!
• Movie Studio

  One answer, on 11/29/2025

  Remove second e-mail address & Activation, create a single Email?
  I have one product activated on a second email account. I deactivated the product and uninstalled in the computer. Trying to activate it on the first account but it says " this serial number has already been registered to another email address.