• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
• ACID

  7 answers, most recent on 9/22/2025

  Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  I have newly installed the WAVES L3 Multimaximizer/Ultramaximizer Plugin from Waves (V16) and it works perfectly fine in Ableton LIVE. In ACID Pro 11, i can see the plugin and even select it in an audio track, tough when clicking on "Hinzufügen" (i
• Music Maker

  11 answers, most recent on 1/28/2025

  RE: [Resolved] Getting error 1603 during installation
  Could be worse Kasperky! I am just surprised that Magix Support hasn’t said error 1603 needs the following to install the software. They must know which folders that their software access to install it. There is also another error in the
• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson I hope you have an installation CD-ROM to reinstall the software. I'm pretty sure that it's no longer possible to download such old software from your Magix customer account. Make a backup of all your projects and everything you
• Movie Studio

  7 answers, most recent on 11/15/2023

  [Solved] New purchase is crashing
  I've just bought Movie Studio 2024 Platinum and it crashed when I open it. I have a version of Movie Studio 14 Platinum on my PC, which I can't uninstall, and has the error "The is a problem with this Windows Installer package. A DLL required for
• Music Maker

  9 answers, most recent on 5/21/2025

  RE: Trying to get Magix Music Maker 12 Deluxe running
  @james-b8987 Try installing it on a 32 bit Windows operating system. I'm pretty sure the disc copy protection isn't compatible with 64 bit operating systems. I think it should work if you install it on VMware with Windows XP or Vista. VMware can
• Music Maker

  7 answers, most recent on 6/13/2024

  [Solved] I keep getting error message "audio engine inactive " from VST plugin.
  Hi, I use Magix Music Maker 24 Premium and have Superior Drummer 3 installed as VST plugin. It always worked fine, until I updated MM. Now there is no sound from the plugin and the message "audio engine inactive check your audio device" pops up in
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  Ok. I've been having the "Abort, Retry, Cancel " menu dialog problem with all those small size Magix downloaders (that preclude the actual installers) and this has been happening for a couple of years already. All the times I have tried that install
• Other products

  2 answers, most recent on 12/19/2023

  RE: [Solved] Registered new product and account at same time, used wrong email
  Nevermind, I got it worked out. I logged in using the incorrect email, the one listed under the about section of my installation, then I moved the email on that to another email in my name.  
• SOUND FORGE

  8 answers, most recent on 4/25/2024

  [Solved] Sound Forge VST Plugins
  I'm willing to try out Sound Forge Audio Studio 14/15, however, I can't find reliable free VST plugins. I installed the trial version with ReaPlugs, but the program crashes when I try using the plugins. I'm using Windows 11 22H2 x64, and these
• SOUND FORGE

  One answer, on 3/29/2025

  Multiple Computers & Izotope Log In Question
  I recently installed my latest SFP copy on a new computer. This computer is being returned to Amazon because it has issues. How will Magix know that I took it off because I want to install it on a different new computer and an existing computer I
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• SOUND FORGE

  3 answers, most recent on 8/7/2025

  RE: Sonic foundry WAS cool?
  @robert-watson1528 Which version did you try to install? Sony shut the registration servers down, so activating old Sony versions isn't possible any longer. User accounts were transferred from Sony to Magix. This means that you can visit Magix.com
• Music Maker

  2 answers, most recent on 7/26/2024

  [Solved] Inputting activation code not upgrading past trial version
  I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  [Solved] where is spectralayers pro??
  I just purchased Sound Forge Pro 17 Suite. I decided to go with the Suite version because it said SpectraLayers Pro 10 is included. But I cannot find it anywhere. During the installation process, Melodyne was installed (also included with the Suite
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ By the way, as I have ALL those Vita instruments already installed and licensed via MUSIC MAKER (I've always done this before installing any Samplitude version on my systems), hope this way they will STILL be ALL available and
• SOUND FORGE

  2 answers, most recent on 11/16/2023

  [Solved] enabling audio restoration
  I've reinstalled Soundforge Pro 16 Suite but I don't know how to enable audio restoration. What do I need to install in order to access it?
• Video Pro X

  3 answers, most recent on 3/17/2026

  add-ons
  Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @CubeAce HI Ray . . . . That seems a large difference for one item less. . . . . It all depends on what plugins and extra content, effects and templates are installed. The 13 KB file is the 'base' ini file, containing the minimum amount of settings
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  [Solved] Instal problem
  I have been trying to reinstall Audio Cleaning Lab 365 onto a laptop running Windows 11 and Office 365. All went well until almost the end when I was asked to register and the install stopped with clock like symbol which has stopped moving. Can
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia  ........., but I recommend you install the newest version of ASIO4ALL because Magix Low Latency is a pretty old version of ASIO4ALL. Are you sure that Samplitude has the new ASIO driver installed, or do I have to download it from
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you