• Movie Studio

  One answer, on 5/29/2024

  Registrierung des MP4-Codec funktioniert nicht
  Hello, I purchased Video Deluxe 2022 from a retailer, installed and registered it (Windows 10 Home, Build 19045; x64-based PC with a 2010 Core i5). Unfortunately, I am unable to use the software properly because I can't download the MP4 codec (error
• Movie Studio

  3 answers, most recent on 3/14/2025

  RE: continually flashes between timeline and storyboard mode
  @Brice-Mandaville Hi Try the following in order as listed until the issue is fixed:- Restart the computer - Windows button, Power button, Restart then start MMS 2025 Press F9 to reset the program layout. Select Window, Window arrangement,
• Movie Studio

  20 answers, most recent on 2/27/2024

  RE: Number of chapter markers
  I don´t know what´s wrong but manually creating more than approximately 100 chapter markers will delete some of the previous created chapter markers as it did using the 2004-version of the program.
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  Hi @johnebaker, Thank you for providing the history relating to this audio temp folder. You must be a mind reader because these were the questions I had when I found the folder. I didn't pay much attention to it before and was surprised to see how
• SOUND FORGE

  5 answers, most recent on 9/3/2024

  I must be crazy, I work in recording and they told me the serial numbe
  My problem I don't know how to solve it I changed new PC can't install Sound Force 18 he said shit he said the serial is not correctI don't know English. I translate randomly. I'm sorry. I hope God will help me. I can't use Sony Sound Force 18 after
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Nope still didn't work. I realized I had multiple instances running on different computers (shouldn't be able to happen I thought), but i deleted those and still cant register to the 1 computer I want it on. I have had many computers since 2020 and
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Your picture of the Task Manager shows Magix using both CPU and Memory. When Magix appears to have crashed, are the figures used continually changing or remaining constant? When I do certain edits, be they large or small, high or low
• Other products

  7 answers, most recent on 10/3/2024

  RE: unable to install Indepdence 3.6
  @Grooveworker70 Did you contact proservice@magix.net ? The next couple of days are a national holidays in Germany, so you probably won't get an answer until next week, but maybe we can find a workaround here. Maybe the problem is caused by a
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  It was easier said than done. But Thanks very much.🙂 For those that are wondering. I have a brand new PC (win 11) I did not know it comes with OneDrive installed and working. It seems that my installation of Magix went to OD so filled it up. So
• Music Maker

  4 answers, most recent on 2/18/2023

  [Solved] latest update of Music maker causing sound issues
  Hi, I have 2019 Premium Edition license of Music Maker.I have had free updates over the years. A few days ago I did a free update that was available. After update my MM now has a weird static sound when ever I play any instrument, loop or
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @AAProds Greetings, Al, "Transition Controls" = Apply to All and Apply to Range; only available for images on track 1. Yes and no. If you move your photos to track 2 (moving relevant audio etc down also 🤓), lasso or shift/left click the range of
• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  if I run the installation again I will have an opportunity to only select Noise Reduction 5 to be installed? Hi @David-Rees, I am not aware of any "Noise Reduction 5" ., otherwise.. in the installation manager (see screenshot below), only check-mark
• ACID

  One answer, on 9/28/2024

  Cant Re-Download
  I was trying to move my ACID pro 10 from my C drive to my D drive, while attempting this I messed something up and Acid Pro 10 would not work any more. I decided to delete it and redownload it, but the installer keeps telling me I have a more up to
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Welcome to the Magix users forums. Yes, it is very disappointing when new software fails to "work properly" but, where we can, fellow-users will do their best to help you! I assume from what you have written that you have followed the AI
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  @Riley-Coach Hi The file to delete is the MusicMaker configuration settings file Depending on the Windows version there is a difference between the naming used for the file Type column, the first image I posted was from Windows 11 22H2, the above
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  Request - Optimize the MMM installer so that it doesn't install ogg versions of already installed wav soundpools I was just installing MMM 2026 and noticed many steps indicating that the installer program was uninstalling and then reinstalling a few
• Movie Studio

  3 answers, most recent on 11/12/2022

  RE: [Solved] Rejoin two split objects
  @OldNick1 Easy. Remember that the underlying video file still exists in one piece. It's only the visualisation of it on the timeline you have split. Solution: delete one of the sides of the "split" and drag either the left end, or the right end, as
• Movie Studio

  11 answers, most recent on 7/17/2024

  RE: Intro/Outro Templates
  @MartonITService Hi . . . . Unfortunately, when I installed the new version (2025) it forced me to uninstall 2022 first. . . . . That is what it is supposed to do - the core program of the older version is 'replaced', however all the Extra content
• ACID

  6 answers, most recent on 12/25/2023

  RE: Acid Music Studio 11 don't working
    Resolved! In the Acid folder, after installed, I deleted the vst files and the program opened normally! I didn't understand, but it worked!
• SOUND FORGE

  4 answers, most recent on 4/11/2025

  RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
  @Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson Hello Ronald, Your photostory.ini file is probably corrupted. Go to: C:\Users \User \AppData \Roaming \MAGIX \Fotostory_2025_Deluxe and then delete Photostory.ini. When starting Photostory Deluxe it will be created automatically
• Movie Studio

  One answer, on 12/6/2022

  [Solved] Disc Images - safe to delete?
  I was searching my SSD to see what's eating disc space, and I noticed that MEP had made Disc Images of my Blu-ray projects. That's a bit strange, since all my videos (source material & exports) are in a HDD. But MEP itself is installed in the
• Video Pro X

  8 answers, most recent on 5/22/2024

  RE: Project folder unnecessarily trims the clips
  @browj2 Hi, Unfortunately, a clip cut from TPF retains its cut size after you place it back on the timeline.  The only solution is to put the desired clip on the TPF via the source monitor. However, you can only move one at a time and must manually
• Movie Studio

  5 answers, most recent on 5/22/2024

  RE: Can't delete files that were on the timeline but have been removed
  Some more info from the VPX 16 features topic by JohnCB: When I got out of VPX and tried to delete the copy of the difficult video that had been opened in VPX, it was locked by Magix QTM or something like that. Anyone know what that is? I closed it