• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  @Eld_jr Hi AFAIK the Magix accounts do not have a secret password - what is the web address where you are you trying to login to? John EBForum Moderator
• ACID

  No answers, created on 3/21/2022

  Navigating the website
  I've had to uninstall the software mainly due to the fact whenever I try to login it's just not letting me, I couldn't use the upgrade package because I'm only trying to evaluate whether this software is for me, to be quite honest the whole
• Movie Studio

  2 answers, most recent on 3/23/2022

  RE: How to install NewBlue TotalFX in my yesterday bougt Movie Studio 2022
  The plugins should show up in the effects section of the program. If you have the icon but not the effects press the download button to download the package. You will also have the code within the download area.you can copy and paste into the
• MAGIX

  No answers, created on 9/20/2022

  Sound Forge Audio Studio 16 - Patch Release notes
  Dear community, as you all know, we are constantly developing our Sound Forge family and are pleased to announce the release of our latest patch for Sound Forge Audio Studio 16. The major update swaps the Organize Plug-Ins window with the new
• Movie Studio

  3 answers, most recent on 2/16/2022

  I receive "error code 24" when trying to use the program, g
  I changed my email address, then changed my email address at the support center, tried to use the program, and received, "error code 24." "The serial number has already assigned to another email address." But I changed it at: MAGIX Service Center –
• Music Maker

  2 answers, most recent on 2/2/2022

  an error has occurred during the process of purchase
  Does anyone know how to fix the login issue? I can't find a way to talk to someone from support to help me out. Cheers, John
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  @Eld_jr Hi I can see where the confusion is - the 'Secret question' is a reCaptcha feature which detects that you are a human trying to login - click the check box next to I'm not a robot. John EBForum Moderator
• Music Maker

  4 answers, most recent on 1/23/2022

  Login issues
  i cant login to the store everytime i try to login it says there is a problem with purchasing. ive logged in to the store on the website but everytime i open the program and try to log in it says there is a purchasing problem what do i do?
• Off topic

  One answer, on 3/19/2022

  RE: pls reset my download limit....All downloads failed
  @charles-Kumah Hi There is no limit on the number of times you can download the product, however there may be a limit to the number of times you can re-install the product and for the number of simultaneous installations. For most Magix products you
• Music Maker

  3 answers, most recent on 3/3/2022

  RE: Sound Pool subscriiption
  I did this before no good tried same, the sound pools are listed but they greyed out look. And the files do not appear. I have to believe its a subscription thing. Recently debit card was change, note they have my new one on file but I am not sure
• Music Maker

  5 answers, most recent on 3/2/2022

  RE: none of my Music Makers have serial numbers (version 26, 27, 28, 30)
  @Chris-Anderson Hi In addition to @Graham-Hawker's comment - once you have registered the software, the serial number 'disappears' from within the product as the edition is connected to your email address used to register the edition after the
• Movie Studio

  One answer, on 2/6/2022

  [Closed] Vegas Pro 15.0
  Hi, I have problem when i try to install sony vegas pro 15.0 on second device. Serial number to activate P3-Removed by Moderator login Removed by Moderator. I`d like to install it on second laptop lenovo DESKTOP-OTQPBQ4, Removed by Moderator Please
• Other products

  2 answers, most recent on 3/29/2022

  RE: Steam vs Standalone (re: missing commercial license?)
  It was through MMM itself, and the store, before Magix and Producer Planet had separate credentials (apparently, I have to use my Magix login to get into Producer Planet, now?).This is frustrating. I have the receipts on Steam as "in game purchase"
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Ahoj Zkontrolujte, zda jsou v nastavení Windows vybrány možnosti Internetu, jak je uvedeno níže. Rychlý způsob, jak se k nim dostat, je: Stiskněte klávesu Windows na klávesnici Zadejte Možnosti Internetu Vyberte možnosti internetu z
• Movie Studio

  6 answers, most recent on 3/13/2022

  RE: Movie Studio 2022 Suite BUY AGAIN???
  @Mark-Schweim, @CubeAce, @AAProds Hi Mark Ray, Alwyn - Mark is referring to emails, not the popup - 'Magix now sending me upgrade emails' Mark - login in to your account at magix.com - account icon is top right of the homepage - with the email
• MAGIX

  No answers, created on 6/13/2022

  [Closed] SOUND FORGE Pro 16 - Patch 2.1 Version 16.0 Build 82
  Dear community, We have been working hard on SOUND FORGE Pro 16 and are proud to announce that we released a new patch. Here is what has been updated: Scope: The first major update for SOUND FORGE Pro 16 does feature two new languages, significant
• Movie Studio

  One answer, on 1/19/2022

  log in
  Magix no longer recognizes my login and password but there doesn't seem to be any way to contact a live person. Is there any email address or phone number avail for this? Website is not helpful!
• Music Maker

  2 answers, most recent on 2/2/2022

  RE: an error has occurred during the process of purchase
  Hi mate, Actually a new update just came few minutes ago and the store login issue was fixed! Well done, the last thing could be to let the developer team to know that at the end of the activation I was forced to agreed to allow the company to send
• Music Maker

  8 answers, most recent on 3/9/2022

  RE: Frozen with blank "Automatic feature download and installation"
  I did a fresh install. Tried again this morning, hit "join" to log in - it crashed - stuck on the login page. Can't even get to the settings.It may be something else. I'll be doing a refresh on my computer system, but it may be up to a week before
• MAGIX

  5 answers, most recent on 1/5/2022

  RE: Important: MAGIX is reachable over Christmas and New Year!
  I have been unable to login to your servers for weeks... will this ever be fixed?
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link.
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  @Sunfox Why does it not default to knowing my purchase status, since it's obviously capable of storing an encrypted key saying I DO own it? It's the way Magix wants the software to work. If I remember it correctly the program worked the way you want
• Other products

  16 answers, most recent on 1/26/2022

  RE: Missing email with link to download PC check & Tuning 2022 withe activ
  @LAURIE-SOLOMON Hi Check if the product is registered in your account at magix.com - login using the Account login button top right of the home page and select My Products Note: - this must be the email address you supplied on purchase - if you made
• Off topic

  One answer, on 1/15/2022

  RE: Speaking to customer service
  @Emily-Pearcey Welcome to the Magix user to user forums. First, please do not create duplicate posts. I have closed your other post. Second, when you originally installed SF Pro 13, in order to run it you would have needed to set up a Magix account