• Web Designer

  One answer, on 6/9/2022

  RE: Serial number does not work after re-installing program from Dvd backu
  @John-Atherton Hi Using a web browser got to www.magix.com , clicked the Account login icon top right of the homepage and login with the email address and password you used to activate Web Designer initially. Under My Products you should see Web
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  Hi, John Partial success! I decided eventually to use Fasthosts to host my website. I had a little trouble getting the information that I required to send to Magix/Xara but it would have been the same had I not used fasthosts because I would have
• Music Maker

  37 answers, most recent on 6/8/2022

  RE: BeatBox Pro - Unable to listen to samples separately
  @dmstar1956 You just login with your e-mail and password in the welcome screen of Music Maker. Then wait a minute for the program to sync your installation with your user account. You should then be able to download everything again from the
• Music Maker

  One answer, on 6/3/2022

  2019 Edition, ERROR An error has occurred during the purchase process
  So i've had music maker since 2019 and was trying to reinstall it but when i go to login into the store after/during activation it gives me this: ERROR An error has occurred during the purchase process.And I have no idea what to do about it at all.
• Music Maker

  4 answers, most recent on 5/31/2022

  RE: Keeping getting a Vita 64 not enough ram error.
  @Arc Hello, welcome Do you have plenty of hard drive space? Try to right click program icon, select properties and click compatibility mode, run as an Administrator. Try resetting the program to its default settings first - File, Settings, Reset
• Music Maker

  6 answers, most recent on 5/31/2022

  RE: I lost all my redeem credits for instruments and tiny instruments
  @Oik-Kwon Hello, welcome Did you try to logout and login and reset the store? Stephen Forum Moderator
• Video Easy

  3 answers, most recent on 5/27/2022

  RE: DE register software from my name
  @Alan-Pugh Hi Alan and welcome to the user to user website. When you registered it you would have had to create a Magix account. On the magix website you will find an icon at the top of the webpage shaped like a person that will take you to the
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Attempting to open your site in Chrome, I see the following: Something is very wrong here! I think that is the login page for your site's Control Panel. I will tag @johnebaker to ensure he sees this thread! JeffForum Moderator
• Photostory

  One answer, on 5/23/2022

  I cannot login to my account
  I am a registered user of Photostory. Serial No: P3-Removed by Moderator.Original E-mail address: Removed by Moderator. I tried to renew my Email address to Removed by Moderator. but now I cannot log in to both Removed by Moderator. It seems I made
• SOUND FORGE

  No answers, created on 5/20/2022

  [Closed] (Sticky) Updates for Sound Forge 16
  Sound Forge Audio Studio 16 update, Build 82This maintenance release will fix some issues after the initial release of SOUND FORGE Audio Studio 16.https://www.magix.info/us/forum/sound-forge-audio-studio-patch-2-1-version-16-0-build-82--1299880/ -
• Movie Studio

  22 answers, most recent on 7/16/2022

  RE: .3gp video file cannot be read! - and opened for editing. MP4 file too
  @Yakim-Dyankov Hi. Assuming you have activated the third party plugins and opened accounts with the suppliers of those plugins and registered them on their sites then any subsequent uninstall and re-install should allow those plugins to be
• Movie Studio

  4 answers, most recent on 5/18/2022

  RE: No Serial number sent
  @Haktar Hi No Magix have not gone out of business, there does appear to have been a server issue earlier today. Emails may take 2 -3 days before you get an answer, and there is not telphone support - it is by a ticketing system. Assuming you have
• Other products

  One answer, on 5/16/2022

  RE: Magix Pro 2014
  @Rockbeast Hi There a two options: You can register the software using the old email address and password - it is not necessary to have access to the old email unless you have forgotten the password, in which case email Magix at
• ACID

  25 answers, most recent on 2/7/2023

  RE: EZDrummer 3 Not working in ACID Pro Suite
  @Nicholas-Smilek3917 Hello, welcome I have closed your duplicate post. Please refer to this one for answers. If no one can help you, register and login to toontrack forum here for further assistance. Stephen Forum Moderator    
• Music Maker

  6 answers, most recent on 5/10/2022

  RE: Got Hacked from Music Maker connected EMAIL Adress
  Delete the whole thread. The email was an alert send to me for a login attempt made by above IP. I don't do just weekend internet surfing. I know my way around. Good Luck containing the backdoor to your servers from these clowns.
• Music Maker

  6 answers, most recent on 5/10/2022

  RE: Got Hacked from Music Maker connected EMAIL Adress
  @Shadony Hello, welcome This is an open public user to user forum with no Magix support. The MSN message you received could possibly be a fake email. Sometimes you will be asked to click "Review activities" which takes you to a non Microsoft
• Music Maker

  6 answers, most recent on 5/10/2022

  Got Hacked from Music Maker connected EMAIL Adress
  I never had an Issue with hacking before I had purchased the new Music Maker 64-Bit. They used the email address I use ONLY with Magix.com and tried to login this email account. They would have been able to If MSN now Outlook didn't stop this.   I
• SOUND FORGE

  One answer, on 5/4/2022

  RE: Sound Forge Audio Studio 10 for Mac
  @Simo-Peltola The last version of Sound Forge is for macOS Mojave. There is no verion for Monterey    You should be able to download the Windows version from your user account at https://www.magix.com/int/support/my-service-center/ Just use your
• Movie Studio

  One answer, on 5/4/2022

  login problem
  Hi! When I open Movie studio It says: enter your serial number here and click submit I have ty to do that but when I push Submit it says:This application will restart to complete the upgrade process. But the program never open, what is the wrong,
• SOUND FORGE

  5 answers, most recent on 5/2/2022

  RE: Old version of Software = Old Sony Serial Number How to get a Magix #
  @DM-B As far as I know, all registrations have been transferred from Sony to Magix. You should be able to login into your user account at https://www.magix.com/int/support/my-service-center/ with your old Sony login credentials and be able to find
• SOUND FORGE

  5 answers, most recent on 5/2/2022

  RE: Old version of Software = Old Sony Serial Number How to get a Magix #
  @DM-B As far as I know, all registrations have been transferred from Sony to Magix. You should be able to login into your user account at https://www.magix.com/int/support/my-service-center/ with your old Sony login credentials and be able to find
• Movie Studio

  29 answers, most recent on 5/4/2022

  RE: Big Films effects no longer working
  @Derek-Norman Hi Derek. It may be the case but unlikely that the program is not as Windows 11 compatible as it is within Win 10. Did you also check your Windows 11 install was completely up to date? Windows and driver updates should go hand in hand
• Samplitude

  One answer, on 4/26/2022

  RE: preciso de ajuda
  @JosAntnio-Torrejo Welcome to the Magix user to user forums. To resolve this, go to your Magix account, log in with your old email address, go to User data and change the registered email address to your new one. Save the changes, wait a few minutes
• Music Maker

  5 answers, most recent on 4/25/2022

  RE: Tracks
  After installation login to your account in the program put in the serial number and download the content for your Edition. Music Maker 2022 is free and that's what gets installed. You then download the content included with your edition. What