• Music Maker

  2 answers, most recent on 2/2/2022

  RE: an error has occurred during the process of purchase
  Hi mate, Actually a new update just came few minutes ago and the store login issue was fixed! Well done, the last thing could be to let the developer team to know that at the end of the activation I was forced to agreed to allow the company to send
• Music Maker

  21 answers, most recent on 4/18/2024

  RE: Premium version crashes and reverts back to Free edition during edits
  @Wolfie-R There is a misunderstanding. If you just install Music Maker 2023 without paying you don't upgrade your edition but just update the program, to get some free new features and bugfixes (so that your projects hopefully don't crash any
• Music Maker

  3 answers, most recent on 3/3/2022

  RE: Sound Pool subscriiption
  I did this before no good tried same, the sound pools are listed but they greyed out look. And the files do not appear. I have to believe its a subscription thing. Recently debit card was change, note they have my new one on file but I am not sure
• Samplitude

  One answer, on 8/24/2022

  Samplitude Pro X5 stays active in the background
  We are using Samplitude Pro X5 v16.2.0.412 under Windows 10 v21H2 and we are having different issues: 1. Samplitude Pro X5 instance stays active in the background when closed. Any subsequent execution of Samplitude Pro X5 opens another instance of
• Music Maker

  5 answers, most recent on 3/2/2022

  RE: none of my Music Makers have serial numbers (version 26, 27, 28, 30)
  @Chris-Anderson Hi In addition to @Graham-Hawker's comment - once you have registered the software, the serial number 'disappears' from within the product as the edition is connected to your email address used to register the edition after the
• Off topic

  One answer, on 1/15/2022

  RE: Speaking to customer service
  @Emily-Pearcey Welcome to the Magix user to user forums. First, please do not create duplicate posts. I have closed your other post. Second, when you originally installed SF Pro 13, in order to run it you would have needed to set up a Magix account
• Off topic

  One answer, on 3/19/2022

  RE: pls reset my download limit....All downloads failed
  @charles-Kumah Hi There is no limit on the number of times you can download the product, however there may be a limit to the number of times you can re-install the product and for the number of simultaneous installations. For most Magix products you
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. Ahoj Zkontrolujte, zda jsou v nastavení Windows vybrány možnosti Internetu, jak je uvedeno níže. Rychlý způsob, jak se k nim dostat, je: Stiskněte klávesu Windows na klávesnici Zadejte Možnosti Internetu Vyberte možnosti internetu z
• Movie Studio

  6 answers, most recent on 3/13/2022

  RE: Movie Studio 2022 Suite BUY AGAIN???
  @Mark-Schweim, @CubeAce, @AAProds Hi Mark Ray, Alwyn - Mark is referring to emails, not the popup - 'Magix now sending me upgrade emails' Mark - login in to your account at magix.com - account icon is top right of the homepage - with the email
• Other products

  2 answers, most recent on 3/29/2022

  RE: Steam vs Standalone (re: missing commercial license?)
  It was through MMM itself, and the store, before Magix and Producer Planet had separate credentials (apparently, I have to use my Magix login to get into Producer Planet, now?).This is frustrating. I have the receipts on Steam as "in game purchase"
• SOUND FORGE

  5 answers, most recent on 1/24/2022

  RE: Trial version don't work
  My problem... Register product We require some personal details for registering your product.Please note that fields marked with * are required.The extension code for the upgrading your trail phase will be sent to via email!  This email address
• MAGIX

  No answers, created on 9/20/2022

  Sound Forge Audio Studio 16 - Patch Release notes
  Dear community, as you all know, we are constantly developing our Sound Forge family and are pleased to announce the release of our latest patch for Sound Forge Audio Studio 16. The major update swaps the Organize Plug-Ins window with the new
• ACID

  3 answers, most recent on 12/14/2021

  RE: Update Software to Acid Pro 10
  When I updated to Sony ACID Pro 7 I purchased it over the phone. A login was never setup.
• Movie Studio

  One answer, on 12/28/2021

  RE: [Closed] Please resend my serial numbers for Platinum 17
  @Ken-Kondrat Hi . . . . Please resend my serial numbers for Platinum 17. . . . Unfortunately we cannot send you the serial numbers as this is a user to user forum and no one here works for Magix. You can find your serial numbers by browsing to
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I have
• Music Maker

  11 answers, most recent on 2/6/2022

  RE: Fresh install, won't play past 1min47sec increments. What gives?
  @Bradley-Sugarman Hi . . . . Tried redownloading old version and can't get past Magix telling me my computerID is incorrect . . .  I think the actual problem is they don't have MM15 available for download . . . . If you mean Music Maker 15,
• Music Maker

  9 answers, most recent on 12/28/2021

  RE: Music Maker 2022 freeze in intro screen
  @leif-erik, @_KI_ Hi Once you get into the program, open the Program Settings, General tab and click Clean up Store, this will restart MMM 2022 and you should be able to login in to the Store correctly without the program freezing. HTH John EBForum
• MAGIX

  No answers, created on 6/13/2022

  [Closed] SOUND FORGE Pro 16 - Patch 2.1 Version 16.0 Build 82
  Dear community, We have been working hard on SOUND FORGE Pro 16 and are proud to announce that we released a new patch. Here is what has been updated: Scope: The first major update for SOUND FORGE Pro 16 does feature two new languages, significant
• ACID

  4 answers, most recent on 8/24/2024

  RE: Register / Activate Acid 3.0
  @beeanimated Your old Sony user account should have been transferred to Magix. You just need to login and download the installer from your account. I don't think your old installer will work any longer because Sony disabled all old registration
• Off topic

  8 answers, most recent on 3/23/2022

  RE: How to opt out of membership
  @Former user Hi . . . . I would like to delete my account from your website . . . . To do so login to your account here and/or at magix.com. Select your avatar top right of any page you are logged in on Select My profile, Settings and use the Delete
• Web Designer

  One answer, on 12/24/2021

  RE: Deactivation of Xara Web Designer 10 Premium
  @Robert-Hollwedel Hi . . . .  I DO NOT have the option of "Deactivate Program" within the Help drop down. . . . . Login in to your account at magix.com, using the Account login icon top right of the home page, using the email address and password
• Music Maker

  3 answers, most recent on 12/27/2021

  RE: MM Premium detects another version, but there is not another version.
  Thanks for the replies! browj2's advice led the way! I tried to download the free Music Maker, and it worked perfectly, no errors. I ran the install, and opened it, and it asked me to login in, and that all worked! Then I looked over, and there were
• Music Maker

  20 answers, most recent on 12/21/2021

  RE: Tried upgrade download and deleted program, Content and VST Pluig-ins
  The first MMM I installed on my PC was the Free trial Edition in 2020, I upgraded and Paid For the Upgrade to MMM Premium Edition in 2021. Yes, I Can login to my account without any issues. What I can't do is re-download MMM Premium Edition from
• Music Maker

  6 answers, most recent on 6/17/2022

  RE: Why is this software so unreliable?
  @Sunfox Why does it not default to knowing my purchase status, since it's obviously capable of storing an encrypted key saying I DO own it? It's the way Magix wants the software to work. If I remember it correctly the program worked the way you want