• Web Designer

  No answers, created on 3/6/2021

  Web Designer 17 Premium Freezes
  Web Designer 17 Premium v.17.1.0.60742  DL x64 Dec 10 2020Windows 10 Pro v.20H2 Build 19042.804 Each time I try to edit Navigation Bar Properties > Pop-up Menu Style... > Colours > Edit - when I try to 'Create' the program freezes and I
• Music Maker

  4 answers, most recent on 2/28/2021

  RE: crashing
  @monique-Wyatt Hi Are you also getting an error message like this:- These are the loops I have in the Brass section As you can see there are some missing loop files in different keys in House by the Sea. Please raise a support ticket through the
• Web Designer

  4 answers, most recent on 2/24/2021

  Uploaded Web pages missing Navigation bar and Graphic
  I have part completed a new website in Web Designer Pro and initially thigs seemed to work well. On later additions, to the design, including adding a Navigation Bar and graphic nothing shows on the top bar at all, it's blank. I have checked to
• Movie Studio

  14 answers, most recent on 2/19/2021

  RE: Projects won't load after latest software update
  @Steven-Vickers On that on-screen message, you need to click on "Folder" and then navigate to exactly where the "missing" files are located on your hard drive. Once they are loaded correctly, resave the project (perhaps under a new name) and MEP
• SOUND FORGE

  7 answers, most recent on 2/15/2021

  RE: correctly identifying tracks
  Thanks rraud. That is exactly my point. When I look at the waveform, it is absolutely clear where the sound goes quiet as the bars shrink to almost nothing. Yet, SF places the track dividers randomly where there is obviously music as the waves are
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  @harold-ferus This is the second thread to which you have posted a similar message. Are you here simply to rant, or are you genuinely seeking help? If it is the former, your presence is not welcome; if it is the latter, you are more than welcome but
• Rescue Your Videotapes!

  4 answers, most recent on 2/10/2021

  RE: Magix video converter screen freeze
  @john-w3591 Hi I would suggest you raise a ticket with Magix Support using the Support link at the top of the page - read this guide first on how to navigate through the Support system - for clarification on the system requirements. Looking at the
• Movie Studio

  8 answers, most recent on 2/5/2021

  RE: Editing an inserted still image
  @hdrechsel18 @browj2 Hi Even easier - if you rt.click the image in the timeline and select "Edit in Photo designer" in the context menu, Photo designer will open and you can carry out detailed editing using the default Image editing program that
• Xara Designer Pro

  6 answers, most recent on 3/8/2021

  RE: xara designer pro 9 upgrade
  Hi Many thanks for that. I have bought and downloaded Xara Pro Designer I have noticed 2 issues ( maybe my fault) The Pasteboard background colour is not showing when I upload to hosting service Also in the Navigation Bar Pop Menu the background is
• Other products

  14 answers, most recent on 2/3/2021

  RE: Problem_independence_pro_premium_library_independence_pro_plus_library
  @Andre_L Like I said, do not use version 3.6. Look in the file properties of independence_softwaresuite_32_dlm.exe and check if it the version is  3.5.0.286. This is the correct installer. Your installed library should look like this: Independence
• Samplitude

  4 answers, most recent on 2/3/2021

  RE: Pro x5 closing/crashing spontaneously
  unfortunately the forum won't allow me to sign up. Also my auto updates are not working. They just hang. where can i get the patchs tp download and install manually. BTW your website is very difficult to navigate and takes me round in circles. :(
• Web Designer

  3 answers, most recent on 2/3/2021

  RE: What? One Activation?
  @Jinker Hi . . . . even though the support site says complete this form (no form)  . . . . Can you provide a link to the Support article. You should be able to release the software yourself -: Browse to magix.com and click the My Account icon top
• Other products

  2 answers, most recent on 1/31/2021

  RE: Internal program error 20428.k.n.o.ts in Xara Web Des Premium 17
  @Alan-Eastough Hi I would suggest you raise a support ticket with Magix support on this one. The Support link is at the top of the page, however read this article on navigating the Support system first. HTH John EBForum Moderator  
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  @koshi Hi, There is a big difference between the audio files for Slideshow Maker and Soundtrack Maker. Slideshow Maker uses pre-built songs. If you look at the files, you'll see the Styles, like Chillout. But the Style is not just music, it includes
• ACID

  53 answers, most recent on 6/29/2021

  RE: ACID Pro 10 - public beta for update-patch is available (10.0.2.20)
  Thank you Jeff. I wish there was a better way to thank you that I could find besides posting here. This forum is quite unlike others I have used in the past. I am lost as to how to navigate. Andrew, I thought I had answered this question in another
• Movie Studio

  12 answers, most recent on 2/7/2021

  RE: DVD Playback aborted
  An update on progress: Following the advice and suggestion from the above posts, used the original DVD-RW and tried to burn again using the ENCODE ALL. Same problem. Another Burn, original DVD-RW, Encoded All, but checked the 'Chapter Menu'
• ACID

  53 answers, most recent on 6/29/2021

  RE: ACID Pro 10 - public beta for update-patch is available (10.0.2.20)
  Thank you Jeff. I wish there was a better way to thank you that I could find besides posting here. This forum is quite unlike others I have used in the past. I am lost as to how to navigate.
• Movie Studio

  29 answers, most recent on 1/18/2021

  RE: Upgrade Path for software
  @Diverjon Thanks for the additional information. Unfortunately, I have no idea whether MEP can do what you want regarding those 360 images, sorry. Again, I can only suggest you look into installing the trial version and test it out, though you do
• Music Maker

  8 answers, most recent on 1/15/2021

  RE: VST Plugins
  @Zandrich-Mynhardt You can see on John CBs screenshot that in the Program Settings window is also the path to the Soundpools. You just need to look up the path in your settings. There you'll find the Soundpools. You can also download the Soundpools
• Samplitude

  2 answers, most recent on 1/16/2021

  Product Download
  I haven't been on here for a few of years, what a mess trying to navigate around. My problem is when I select "products" it shows 3 versions of samplitude including my latest "samplitude pro suite x3", but there is nowhere to download anything??? I
• Samplitude

  18 answers, most recent on 1/11/2021

  RE: [Closed] Samplitude Pro X3 - Statusbar BUG
  @johnnybigpocket Welcome to the Magix user to user forums. Unfortunately, your first post here has nothing at all to do with the subject of this, now old thread, which is about problems with Samplitude Pro X3. Please do not hijack another user's
• SOUND FORGE

  10 answers, most recent on 11/18/2024

  RE: [Solved] disable VST scan
  @drmq Hi . . . . the website is a true maze . . . It can be however, it does have a guide on to how to navigate through it here. HTH John EBForum Moderator
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  @Jan-Kristoffersen, @CubeAce Hi A little late to the party on this one. . . . . The symptom with a completely blank popup screen plus NO error messages at all seems to indicatea design bug in "creating a new project" related program parts. . . . .
• Movie Studio

  23 answers, most recent on 1/5/2021

  RE: Birthday Ballons
  @CubeAce @DRORENGEL  Hi Ray, No, that TGA image file is the set of three shown. There are files for one and two balloons too. And you can choose whether they are right, left or centre of the screen. Very simple to apply the static images and add