• ACID

  9 answers, most recent on 6/14/2023

  RE: [Solved] ACID Pro 10 vs 11... vs ACID Music Studio 11?
  @GRB Now I'd like to see one of those detailed feature lists between AP10 vs AP11.... There is not much difference. ACID Pro 11 has some bug fixes and additional store content and the Brainworx Plugins. I think that's all.
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  @Survey123Jedi As an end user, I thought it was for our feedback to you Please remember these are user to user forums , not a contact for any Magix staff and we are all fellow-users, not Magix employees. JeffForum Moderator
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Video Pro X

  40 answers, most recent on 6/7/2023

  [Solved] Sony FX3 files compatibility with Video Pro X
  I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
• Movie Studio

  8 answers, most recent on 1/25/2024

  [Solved] What are Blocked Tracks? How do I unblock them?
  Movie Studio Platinum 2023: When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker
• Video Pro X

  11 answers, most recent on 4/26/2023

  [Solved] Video did not upload from PC
  Only green square on start and rest black. On old computer with same software Pro X14 I had no problem
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: [Solved] Saved video plays at half speed, sound is normal speed
  @Brian-Gardner, @emmrecs Hi Brian, Jeff One immediate 'peculiarity' is in the export settings, the source video is 60.8 Mb/s and 60.000 FPS, in the export settings used, the Average Bitrate setting of 6000 kbits/s (6 Mb/s) and audio bitrate of 120
• SOUND FORGE

  One answer, on 11/22/2025

  my soung forge not be activate
  I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key
• Music Maker

  2 answers, most recent on 8/26/2023

  [Solved] Unwanted "fan blade" effect / VST3 instrument settings not saving
  Hello! I think I have a rather unique problem in that I cannot find any information on this particular issue.I graduated to Magix Music Maker Premium 2023 back in April.  I'd been using the Premium 2013 version for 10 years and it served me well,
• Off topic

  One answer, on 5/27/2023

  [Solved] Vegas Pro 20
  I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  [Solved] How to activate on multiple laptops - soundforge 365
  I go back and forth between 2 laptops. Is there any way to get soundforge 365 on both without buying another full license? That seems stupid. I get why they do it, but still. If there is not a way, then my second question is: are there limits to how
• ACID

  7 answers, most recent on 6/29/2024

  [Solved] ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?
  Hello-I have been using ACID Music Studio 10.0.108 32bit (NOT PRO) since I purchased it from Sony. I've used it on Win7Pro, Win10Pro 64 and now Win11Pro 64 -- for Win10 & 11 I run it in Compatibility Mode for Win7. I do voice overs and audio for
• Photostory

  19 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Re-installing the latest v14 did not work. I'll now work on the specification of the computer system.
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 , VDLX do not export EDL so no TL info is available.
• Video Pro X

  5 answers, most recent on 9/3/2023

  RE: [Solved] Very bad quality on imported video
  @skarvika Hi, can you share some info first, 👍 After some experimentation, I may have found the source of the issue actually. Seems like it's not an issue on my end, but rather that whatever codec was used on the original file was not one that Video
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Samplitude

  5 answers, most recent on 4/25/2023

  RE: [Solved] Simple export question
  @Steve_D Thank you. As I can see in the mixer screenshot, track 5 (Guitar) is routed directly to your output (1+2) and not to the master track (StMast).
• Music Maker

  8 answers, most recent on 9/14/2023

  [Solved] What should volume be set to when finalizing songs?
  Hi everyone, Finished my first song. I have 6 tracks and they all set to same volume (midway (50%) using the volume slider on the left of the tracks). My question is now that I am ready to publish it, what should the volume be set to each of the
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• Music Maker

  16 answers, most recent on 3/30/2026

  RE: Loops Unlimited
  I got billed for an annual subscription "renewal" that I never signed up for...I contacted support via email and requested a cancel but get no response...I never use the product, do not want the product and want a cancel and a refund...I tried
• Music Maker

  5 answers, most recent on 5/7/2023

  RE: [Solved] Can't import audio, Music Maker version 31.0.5.53
  You can use Windows Explorer or the File Manager that's built into MusicMaker -- just drag the file onto a track. (Note: I'm using the Premium edition. There may be some limitation with the Free edition, not sure.)
• Music Maker

  8 answers, most recent on 5/20/2023

  [Solved] sound loop for 19$
  i paid for my sound loops but loops are not showing on my acount even though i paid for it 5/1/2023 i even have the emailed invoice, how do i get my loops back on my account and music maker?