• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Music Maker

  6 answers, most recent on 8/10/2024

  RE: [Solved] Question about commercial use and selling of music made with VST's
  @AJenn Hi Please do not duplicate or bump posts, this is a user to user forum not Magix support and a response to your question will depend on when another users is online and can help. If you buy a commercial licence for every Soundpool you use one
• Other products

  6 answers, most recent on 5/27/2024

  [Solved] Re-installing MP3 Deluxe 19
  I have just done a reinstallation of my computer and need to re-activate this program but get the message that have reached limit
• Web Designer

  11 answers, most recent on 3/24/2024

  [Solved] Language upload problems
  Wonder if anyone can help? Uploaded a website and done some SEO checks etc. Telling me that the language for the website is Polish. Its not, whole website in English as from the UK. Also went on some ones laptop yesterday to look at website and the
• Other products

  4 answers, most recent on 1/15/2024

  [Solved] CD Architect 5.2
  I have a new computer. I installed CD Architect version 5.2. I get a box saying I need to register it. I fill out the form and I get an error message 12037, certificate is out of date or invalid. I re-installed it and registered it online. They said
• Movie Studio

  2 answers, most recent on 4/11/2024

  RE: [Solved] needing a Serial number for my Purchase
  @Bobby-Williams Hi and welcome to the forum - albeit the wrong one. This is a public forum - never post Order numbers, Customer ID in a forum, you may lose control of your product. . . . . STUDIO 17  . . . . Vegas products, with the exception of
• Music Maker

  8 answers, most recent on 5/27/2024

  RE: [Solved] The program gets stuck while recording audio
  @V-S I would guess it should work fine without registration. You now need to select the ASIO driver for your AudioBOX Usb96 under the Audio/MIDI tab in the Music Maker program settings. Click on the Advanced button to open the ASIO driver settings.
• Samplitude

  2 answers, most recent on 4/14/2025

  RE: [Solved] list of MIDI controls for VITA instruments?
  Thanks @SP. That did create an automation curve but it still didn't seem to be linked to anything. However, I was able to solve the problem from there. I'll share here in case anyone else is dealing with the same thing: It seems like none of the
• Music Maker

  16 answers, most recent on 2/18/2024

  RE: [Solved] MM2019 Prem unable to log into store
  @Dustin09 Please make sure you download and install all additional features from the internal Download tab inside Music Maker. Maybe the "More Tracks & Formats" feature wasn't installed yet. Looks like the more tracks and formats requires
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  RE: [Solved] How do I know when/if Smart Cleaning has actually been actioned
  John, Thankyou once again. Looking at your screenshot, I moved on to clean the first track on Side Two, taking a longer look at the screen and it was there. I guess I must have clicked on it automatically when cleaning the first side of the Album,
• Music Maker

  3 answers, most recent on 4/10/2025

  [Solved] I cannot produce a sound with VST instruments
  I've just bought Music Maker and am struggling with VSTi instruments. If I activate any VSTi instrument I can only hear it if I hit play on the screen but I cannot use the on screen piano keyboard. If I use record, the on screen keyboard records the
• Music Maker

  4 answers, most recent on 1/26/2025

  [Solved] Exporting a song freezes MM
  When I try to export a song in Music Maker (e.g.: *.mp3) the module for normalisation keeps stopping at 8%. MM then freezes and can only be stopped via the task manager. When I choose not to normalise the same thing happens while mixing down (also
• Samplitude

  One answer, on 1/23/2024

  RE: [Solved] Ativar plug-ins
  @Marcelo-GonalvesVargas Por favor, verifique seu e-mail de confirmação do pedido para obter números de série adicionais e visite o site da Izotope e crie uma conta de cliente.  Registre seu número de série lá, baixe e instale o software.     Please
• Music Maker

  14 answers, most recent on 6/10/2024

  [Solved] Music Maker begins to lag, eventually crashing after opening store.
  I have tried everything I can from google and need help of anyone who has time. I bought 16 more Gb of Ram and I am still having the problem. If I open the store for any reason: To download a loop or VST or anything my program begins to lag
• Movie Studio

  3 answers, most recent on 10/23/2024

  RE: [Solved] wrong colour appearing
  @philip-stone Hi This sounds like you have accidentally put the preview monitor into Anaglyph mode ie 3D stereo for use with coloured lensed glasses. Click the 'hamburger' icon top left of the preview monitor and select Standard 2D - note the
• ACID

  7 answers, most recent on 6/29/2024

  [Solved] ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?
  Hello-I have been using ACID Music Studio 10.0.108 32bit (NOT PRO) since I purchased it from Sony. I've used it on Win7Pro, Win10Pro 64 and now Win11Pro 64 -- for Win10 & 11 I run it in Compatibility Mode for Win7. I do voice overs and audio for
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  [Solved] Missing DLL for Sound Forge Pro installer
  I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
• SOUND FORGE

  2 answers, most recent on 4/23/2024

  [Solved] Where have the Acid Loop Tools gone in Soundforge 15 pro?
  I used to work all the time with Soundforge in the past, creating beats and all that using the Acid Loop tools inside Soundforge.100 years later, having Soundforge 15 pro now, I can't find this feature, which is by far the most important one to
• Movie Studio

  5 answers, most recent on 6/7/2024

  RE: [Solved] movie studio 2023 suite - support for intel arc a770
  @spuddy13 Hi Brian MMS 2024 and 2023 should work with the Intel Arc a770, providing it is selected as the GPU for the Import, Processing and Export options in the program settings, Device options tab. Export times will depend on the video
• Music Maker

  2 answers, most recent on 10/30/2023

  [Solved] Tracks skip and play fast after premium download
  Music Maker V 32.0.2.11 Windows 10 home. I purchased premium. After purchase and downloads all tracks play very fast and skip. No tracks works properly. All previous projects will not work either. Tried uninstall and reinstall and no help. It worked
• ACID

  2 answers, most recent on 4/9/2025

  [Solved] Gradually increase velocity of all drums with one control?
  Hello. Is there a way to use an envelope on a MIDI track to control the overall velocity of drums coming from a plug-in? I'm using Superior Drummer 3 as a plug-in and I'm dragging grooves to my Acid Pro 11 timeline. I'd like to use an envelope to
• Movie Studio

  7 answers, most recent on 1/28/2024

  [Solved] magix showen white screen 360, why ?
  Hello,I have been using Magix for more than 10 years with 360 videos, I have the 2023 and now 2024, and in both of them when I uploaded 360 video I got a white screen, and also when I exported I got black screen.I need your assistance, please
• SOUND FORGE

  2 answers, most recent on 9/24/2024

  [Solved] Time Sync
  When I set the cursor or a marker in a specific time and I zoom in or zoom out, the cursor or the marker moves forward or back, it doesn't stay in the time a put it before. That is difficult for editting in a specific time due to it shows me
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  RE: [Solved] Activate
  Hi @Hec21, it does not matter if a PC is turned on or off. If SF is activated on a PC it counts as one of the two activations. Try de-activating SF on the PC and re-activating. You can deactivate SF from within SF in the 'Help' menu, or through