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Those GPUs likely don't decode HEVC, so if he's using "High Efficiency" that is asking for issues. If you are using High Efficiency, the first thing you need to do is try disabling HDR10+ (and High Bitrate - both together and in isolation) to see if

Music Maker

41 answers, most recent on 11/17/2024

RE: Program reacts very very slow

@Reinhard-Bruderer With apologies, I have edited your post to remove confidential details of your computer which should never be posted to a public forum, like this one. Have you checked that your graphics drivers are up to date, as requested by

Movie Studio

43 answers, most recent on 8/25/2024

RE: An error has occurred during export with an external video codec

@Former user @tami-0 Hi Gid. Just off to bed now 😉 Not sure. There does seem to be a 600GB upload limit as well. I find the upload specs a bit confusing myself as it also says Potentially acceptable 15MBit/s for HD, Does that mean a lower bit rate

Photostory

21 answers, most recent on 12/8/2022

RE: storyboard cursor problem

Hello Jeff, I’m really happy that the Magix products and the tech support “works” for you. And now, since I do not see anything helpful about my problem in your whiting I wonder if you just trying to discipline me? I would like to clarify some

Movie Studio

2 answers, most recent on 10/27/2022

Can not play mov file 240 frames from Panasonic GH6

Hello, I just received my GH6 and I wanted to start playing with the 240 fps option .I recorded two clips in both formats available in the camera: I am using the MOV file format 239.76p, 800Mbps (4:2:2 10-bit ALL-Intra) / 200Mbps (4:2:2 10-bit

Movie Studio

39 answers, most recent on 8/12/2023

RE: Movie Studio - Audio and Music Editor 3

@CubeAce Hi Ray, I just checked my comfort distance from the mic and it's about 4-5 inches. It's best to test different distances. Most of my plosives are actually just speaking louder, too loud, emphasizing something, so I don't use a dead cat. A

Video Pro X

One answer, on 9/20/2022

[Closed] Extensions Missing in Vegas Pro

I'm trying to figure out why the Tools>Extensions bar won't appear. In fact, it won't appear from any dropdown, simply saying 'No Extensions.' I wanted to copy track to pip, but none of the extensions will appear. Scripts will appear, but the

Movie Studio

18 answers, most recent on 11/4/2022

RE: [Closed] MAGIX Movie Studio 2023 Suite crashes

@Ted-Atkinson Hi Ted and welcome to the user to user forums. Are your video files coming from your smart phone? If so, which model of phone is it? Also how old is your PC or laptop you are using? Can you give us any specifications of your computer

Movie Studio

21 answers, most recent on 10/11/2022

RE: Can Movie Studio 2023 Import, Edit, Export HDR? [10Bit HEVC]

@Hexenhammer . . . . I have HEVC as option in the demo, its not a demo, says its 30 days edition with 3 minute export limit . . . . That is still the trial/demo version, the full version has no restriction on the export length. Exporting HEVC is

Movie Studio

One answer, on 11/9/2022

Irritating pop up removal

I have purchased a copy of movie edit pro 2020 and put it on a new laptop and whether i am using the program or not, I get very ugly and unwanted movie magix movie studio pop ups whenever I start my laptop. I have read the posts about their removal

Movie Studio

84 answers, most recent on 5/20/2023

RE: Benchmark for Movie Studio 2023

@browj2 Hi John. There appears to be two files extra. I don't know if your program created them if your backup was turned on. I have shown where they are on your image, crossed through. The rest appear to be OK. @MarcinKrk Hi Marc. To have both

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@cjniel1, you are correct about AP10 . ..do NOT buy AP11 it's just a money grab. Only difference between 10 & 11 is a Splash Screen and a link to their 'Producer Planet' site. NOTHING has been fixed. There is an update in the works to fix all

Music Maker

6 answers, most recent on 1/6/2023

RE: Beatbox was working via Scarlett 8i88 Aud.Int, now not wroking at all

Hi, thanks for your responses. Unfortunately, no solution. Let me address the replies: 1. SP: There is no "Focusrite ASIO" option. In the top tool bar, next to the little house icon, there is a cog. I click on that cog and it takes me to the

Movie Studio

3 answers, most recent on 9/12/2022

RE: Ultimate Traveller Package is No Longer Available?

@MikeBCN Hi, Strange, I have the Ultimate Traveller Package but don't see it listed in the Store under Themepacks which is where it should be. The others that I have are listed in the Store. I think someone forgot something. Watch the scrolling

SOUND FORGE

13 answers, most recent on 2/1/2024

RE: re: Sound forge Pro 16 Suite

Thanks John for the thought--this is AFTER SF shows loading the plugins and the "splash" screen goes away. Between that point and when SF is actually usable, the mouse position is just a spinner and task manager shows the app as "not responding".

Audio Cleaning Lab

4 answers, most recent on 8/25/2022

RE: Can not record input - SPDIF Interface cannot be opened!

Well... I did all of that and none of it worked, however, after receiving a "memory error - would you like to send a report to Magix" (which I did)...and after switching the USB plug-ins to different ports (rearranging) it is NOW working (insert

ACID

4 answers, most recent on 9/9/2022

RE: ACID VEGAS COMBO

good idea, except, Vegas has KNOWN audio issues. If you use an audio interface with ASIO drivers, Vegas does not like Bus's with fx on them. The sound is horrendous. All of these problems started when Vegas went to 64bit. None of these problems

Off topic

3 answers, most recent on 11/6/2022

RE: How do I delete my MAGIX account?

I wish to delete my account (free account) but there appears to be no way to do this.On the associated help page https://www.magix.info/us/support/article/deleting-your-magix-online-world-account--657/ (which was super hard to find) it says to do

Other products

2 answers, most recent on 9/1/2022

Unable to uninstall Movie Edit Pro 17 Plus

I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for

Off topic

3 answers, most recent on 11/6/2022

How do I delete my MAGIX account?

I wish to delete my account (free account) but there appears to be no way to do this.On the associated help page https://www.magix.info/us/support/article/deleting-your-magix-online-world-account--657/ (which was super hard to find) it says to do

SOUND FORGE

4 answers, most recent on 11/20/2022

RE: Sound Cuts Out for a momnet

None of that took care of it. It's messing with my entire system, and so I think it best to uninstall and get a refund. I just hope I don't have to do a system restore to ultimately fix the problem. It may be conflicting in some way with my DAW.

Movie Studio

15 answers, most recent on 5/29/2023

RE: can't move picture....

@Mary-Stutzman I was told on a previous post that my graphics card is going to limit my use of some of the features. Mary, Don't be put off by this. Perhaps this is the case with wizzbang transitions but there are plenty of options for a nice

Rescue Your Videotapes!

18 answers, most recent on 9/9/2022

RE: No Composite or S Video Connection on my Pc / Graphics Card

@johnebaker John, That is to include users who have PCie video capture cards such as the Blackmagic Decklink range and others which have various S-Video and RCA (cinch) connectors eg Happauge TV card. But in terms of the published required minimum

Movie Studio

8 answers, most recent on 9/21/2022

RE: trial software key

1. My POP Client is SeaMonkey and while it may flag e-mails as "junk" it will not move any "junk" out of my inbox until I select "Tools" -> "Delete files marked as 'junk'". 2. As you can see I've deleted none from MAGIX. 3. I've quoted in its