• ACID

  23 answers, most recent on 4/26/2020

  RE: Acid Pro not opening m4a and mp4 files
  Yes sir, I moderate several forums myself. I appreciate your taking the time to communicate.Zoom is a conferencing program used for businesses and clubs - anyone who would benefit from video collaboration. My role is to edit (OK, bible studies and
• ACID

  34 answers, most recent on 4/9/2020

  RE: [Release] ACID Pro Next – the next level creative DAW and ACID Pro 9
  The serial number for Melodyne. ACID PRO 9 had a serial number , yet Melodyne was not listed. This is my email:(crossed out my serial numbers and activation link) Thank you for your
• Movie Studio

  3 answers, most recent on 4/7/2020

  RE: re-load
  Thank You. I managed to transfer the software from the CD to a flash drive on another PC then reloaded it to my new PC. The registration of Magix on the new PC and removing the registration on the old PC popped up while I was busy installing the
• Samplitude

  2 answers, most recent on 3/31/2020

  RE: Upgrade service query
  Received response from Magix. Upgrade from Samplitude 365 to 'any' other upgrade is possible i.e. even taking advantage of a discounted yearly Samp 365 while in the middle of the 3 month payment sub for the same. You'd lose credit for anything paid
• Music Maker

  2 answers, most recent on 3/26/2020

  RE: When will Music Maker 2018 support 64bit plugins
  I agree, as would everyone else. Every major VST plugin has a 64bit version, so it would be win win for consumers. But..... The fact that noone from support bothered to answer your question in over a year, says exactly what sort of company they
• Movie Studio

  31 answers, most recent on 3/29/2020

  RE: MEP System Requirements
  Okay, my 2 cents worth: MEP 2020 Plus, v. 19.0.2.58 Win10 Home 1909, i3-8100 (UHD 630), Nvidia 1650 Super (Turin Hardware Encoder), 16 GB RAM (2400 MHz) I have two monitors. My Primary monitor is 1920x1080, and is fed by the Nvidia. My secondary
• Off topic

  One answer, on 3/19/2020

  [Closed] PURCHASING cant even talk to a sales person on the phone
  I was about to buy my 4th or 5th purchase of magix and after reading CUSTOMERS posts that you are no longer able to call in for support like you could years ago, I will be finding another software that does have support. Even tried the number from
• Music Maker

  2 answers, most recent on 3/20/2020

  [Closed] support
  I was about to buy my 4th or 5th purchase of magix and after reading CUSTOMERS posts that you are no longer able to call in for support like you could years ago, I will be finding another software that does have support. Even tried the number from
• Music Maker

  9 answers, most recent on 3/12/2020

  RE: Trouble After Re-installing & Upgrading to MM 2020 Premium (update)
  John & Jeff, Thank you again for your valuable tips. If, in fact, MAGIX comes back to me with an official response (they are very busy here and it takes them a while to respond) that I must leave the soundpools and other large content files
• Movie Studio

  32 answers, most recent on 3/9/2020

  RE: trying to update the 2019 to 2020 but get error code 57
  Hi Ray, Your observations are right on track - I think most everyone using MEP and even VP-X went over to Win 10 - I say this from the reaction I got from Magix Tech Support - certainly they were not looking at Win 7 problems esp if they were minor
• Movie Studio

  One answer, on 3/6/2020

  [Closed] email tech support
  okay, first, my problem is that my software will not open. It says "Move Studio Platinum has stopped working" and then closes out. I need help!!! Also, i find it unacceptable to be able to receive direct support. I can't find a chat option, email
• Off topic

  48 answers, most recent on 10/13/2022

  RE: What is the phone number of Magix Customer Support?
  Thank you Johny for bringing this issue up. I feel your frustration in every way. Over the last seven years I have purchased 14 of their products and spent hundreds of hours learning their software. I had to create a website for a new business so I
• Samplitude

  No answers, created on 2/16/2020

  About downloading and installing samplitude pro x4 suite.
  Sorry for being busy.   Since I bought a new PC, I tried to install and install[samplitude pro x4 suite] on my new PC from my products of my account from theinstalltion program. Error display of attached image. Stopping security software and
• Movie Studio

  10 answers, most recent on 2/14/2020

  RE: [Closed] Vegas Movies studio suit 16
  Yes, what good is your business?
• Movie Studio

  10 answers, most recent on 2/14/2020

  RE: [Closed] Vegas Movies studio suit 16
  Or your website is out of date, therefore it does not working to support your business...
• Movie Studio

  10 answers, most recent on 2/14/2020

  RE: [Closed] Vegas Movies studio suit 16
  So, tell me how good is your business, if you reject your customers
• Xara Designer Pro

  2 answers, most recent on 2/8/2020

  [Closed] Are there any HUMANS at your company?
  I have totally uninstalled Xara Designer Pro because software that I can not use or register. With seemingly no technical support this product is bogus. Please make a full refund to my credit card. If you want to resolve this quickly, you can email
• Other products

  One answer, on 2/5/2020

  [Closed] Technical support
  Quite possibly the worst support of any company i have ever had to deal with - i can't complete my purchase (Movie Studio 16) online for some reason and there is no where on the site i can contact someone. There is no chat, no phone number, no
• Music Maker

  2 answers, most recent on 1/29/2020

  RE: Ozone 9
  Hello Jeff. Thanks a lot. That's encouraging. I'll have to figure out how to do this pointing business, but it shouldn't be too difficult. Thanks again. Marvin
• Off topic

  67 answers, most recent on 8/23/2020

  RE: Suggestion and ideas
  Acidplanet.com no longer exists. Closed down after 20 years due to financial and business reasons. 😐 damn, just now that I bought a smartphone 😓
• Off topic

  67 answers, most recent on 8/23/2020

  RE: Suggestion and ideas
  Acidplanet.com no longer exists. Closed down after 20 years due to financial and business reasons. 😐
• Off topic

  67 answers, most recent on 8/23/2020

  RE: Suggestion and ideas
  Where is my hard to find busy friend Mathias Redakton, what’s your opinion or response to these suggestions? 👍💁🤝🙋‍♂️🤷
• ACID

  21 answers, most recent on 2/9/2020

  RE: Audio sample is added automatically--annoying
  (1) You seem to wander and talk a lot. I already outlined I know the different fortes of the different programs and you ramble on about that while ignoring I've been describing the similar functions between them all along. These apps maintaining
• Video Pro X

  5 answers, most recent on 1/20/2020

  RE: Burning a dvd disc to play on a dvd player to watch on a TV monitor
  Hi Rodger, Thank you for your response.I have a Super micro computer that was build for video for me. I am sorry for the misunderstanding about burning a dvd disc. I am able to burn a DVD disc only to play on a blue ray player or computer and not on