• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  I have just downloaded movie maker 2025 but am unable to open it to get started, it just freezes on the page of the canoe. I have uninstalled and reinstalled but still no joy. Any advice welcome
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: Samplitude just stopped freezing volume automation and effects plugins
  Still didn't work with ASIO driver and set the monitoring mode to Mixer FX Monitoring Hybrid Engine
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hello Alison, I thought you had made a typo, but now I also see that you are still working with the very outdated Video Deluxe 16 version 9.0. 1.60 from 2010. I have just installed Video Deluxe 16 for you and cannot reproduce your
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate No problem Mike. You could have been suffering an internet problem or been on holiday. I now carry sun cream in my camera bags and now we have rain 🤣. I will look them up when I get time. They sound fun. I'm here taking a break from
• Samplitude

  10 answers, most recent on 5/4/2023

  RE: [Solved] Latency - Samplitude Pro X7 Suite
  @Barth_01 Hi . . . . I went back to the previous project, and in that previous project there is still the same latency  . . . Have you tried copy and pasting the objects on the timeline from the higher latency project to a new project? If that
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  My understanding is that mp4 files are never compliant with Blu-ray specs. You could try rewrapping your mp4 with Shutter Encoder to a mts file. As for recoding 25p to 50i (which is still 25 fps) it's not the image that needs recoding just the
• ACID

  3 answers, most recent on 3/6/2025

  RE: Loop Library
  Ok, I'm joining the club. Downloaded Acid Pro 11 yesterday and can't find any library or ''loops starter bundle''. Is there still any content included with the app when we buy it ? I tried this with no success: C: / Users / Public / MAGIX / Common /
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn How would you lose projects? They are still on your SSD, you simply need to locate and load them. Not sure what you mean with uploading to TikTok crashed your computer? Like I wrote, something is fundamentally broken on your computer,
• Music Maker

  6 answers, most recent on 4/3/2026

  Wont start
  Ok. so we know the servers are having a bit of an issue, and today I can no longer open Music maker. I did yesterday, no problem, today, music maker refuses to start. So i uninstalled it, re-installed it and still it wont start. I can see it is open
• ACID

  9 answers, most recent on 11/16/2023

  [Solved] ACID Music Studio 11 users feedback and info!
  Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  The problems are still here. "NTDLL.DLL" is reported to crash, however that is not really the problem, it is the result of the problems, I have learned reading many many forums and threads.Using Video Deluxe Plus, Acid Pro 11. Updated to latest
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce most have reported better performance in gaming and other software when the AMD iGPU is disabled and only the dedicated GPU is used. Magix has said nothing concerning it, or its application in the software. The iGPU for Intel has been
• Music Maker

  3 answers, most recent on 5/11/2023

  [Solved] PROGRAM WILL NOT DOWNLOAD
  I've had MUSIC MAKER 2023 for over a week. The manual downloaded without a problem, but the actual music maker feature will NOT DOWNLOAD. I have Windows 11 and it still won't download. I tried to contact the sales department but every response I get
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are still not working. The "Generate Preview" works fine, but when I download the audio the download is digital white noise. The program worked fine during the trial period, but after I purchased
• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  @Ed-Merritt Hello Ed, You can still download the installation program for PhotoStory on CD & DVD 10 Deluxe from 2011, but because it is a P2 serial number series, you can unfortunately no longer install it from the Magix servers. You can still
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990, @SP. Hi . . . . Getting a crack to bypass it? . . . . . . . . It's your good right to try a cracked version . . . . This is not correct, Though the software is an old version, it is still under the Copyright laws to protect the
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  OK, here's the latest... After installing the updated drivers, SF was still crashing. Went into iZotope to try doing things in there, and the program went into an endless loop of "not responding" then I'd wait for it, then I'd get "not responding"
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  I tried with Chrome (which I never use), Brave and Firefox. I made sure to clear the cache in Chrome, go to the Magix site, and when I click on Version Comparison, I see two drop down selections for Video Editing. It is when scrolling down the page
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate Just to clarify my understanding of your issue. It's not that playback of the video stutters or even freezes in the Program Monitor, the actual red play-head stops moving?! Does the audio still play while the play-head is stationary?
• Music Maker

  One answer, on 10/26/2025

  Unable to use VST instruments
  In the newest version of Music Maker 2026 Premium Edition, I am unable to use any vst instruments. The program recognizes my midi keyboard, but when I try to use it, it doesnt produce any sound. If I open the vst and try to click om the keys with my
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  @Richard-DeVito, I am guessing you still have VMS17 installed? Have you tried importing the file there to see what happens?
• Music Maker

  2 answers, most recent on 12/6/2024

  RE: How to get Music Maker 28 or 30 on new device
  @CB30 In case you didn't buy these versions but simply used the Free Edition, you won't find the installer in your account. But you can still download Music Maker 2024 Free Edition from here: https://dl03.magix.com/musicmaker.exe
• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  Hi!, Im sorry for the confusing, I was using Movie Studio 2023.   i do have a serial key, but after installing software on my computer it requires an activation code. I'm trying to generate it from my magix account but i doesn't work.   I have