• SOUND FORGE

  One answer, on 10/29/2024

  res code
  I have win 11 pro 64 bit I installed sf18 two weeks ago and yesterday it ask me of code again I can not find the email that i Had received first time could you help by sending it again.
• Movie Studio

  23 answers, most recent on 6/2/2024

  RE: What is Movie Edit Pro 2021?
  Sat, Jun 1 at 2:22 AM, there's also this link provided in case "it doesn't display properly in your email: Be aware that the time shown is probably your local time. Anyway I asked as I wondered if it was an old email but presumably not although it
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  I emailed both Magix and Neat again this morning commenting on the apparent lack of importance from magix re the Neat Video crashing problem. No reply yet from Magix yet (obviously) but Vlad at Neats reply was interesting (sent to me at 8:30). I
• Other products

  2 answers, most recent on 10/21/2025

  [Closed] Sony Vegas
  I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back
• Music Maker

  7 answers, most recent on 11/11/2024

  RE: Unauthorized transaction on my Credit card done by MAGIX
  @SP. I've already written email to infoservice@magix.net but haven't heard from them yet. Will try to cancel from the Music maker app. Does it assure the reimbursement / refund as stated in the T&C ?
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  My experience is also a turn-off regarding buying from MAGIX.  I did support-requests but never got a response or the download-links etc.  They were paid with PayPal but I have never had a problem with such payments.  The initial upgrade to MUSIC
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: LOUD STATIC NOISE
  @Dextryl-Ferrao Your duplicate post on the same issue has been hidden. Please do not create multiple posts with the same question and do not post confidential details, like your Support Ticket number to a public forum like this one. Instead, reply
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  VEGAS & Soundforge have already been updated by BORISFX They’re available now, and this update is far more stable than anything Magix has released in eight years! (Crazy)... Especially Soundforge – I’ve been testing it for 8 hours and the
• ACID

  One answer, on 8/17/2024

  sharing files between DAWs and over the internet
  what is the best way to share files with a collaborator who uses a different DAW and thru the internet / Email /WeTransfer?
• Off topic

  One answer, on 5/16/2025

  [Closed] recovering password
  I would like to upgrade from Vegas Pro 21 perpetual to Vegas Pro 22, however my old laptop died and I don't have the password for my account. Several times I tried requesting a new password for the email I used to buy Pro 21, but when I clicked on
• SOUND FORGE

  2 answers, most recent on 10/7/2024

  RE: Subscription
  @Jimrin I suspect the only avenue which you can use to find a definitive answer to your question is if you email infoservice@magix.net and ask them. HTH JeffForum Moderator
• SOUND FORGE

  5 answers, most recent on 5/29/2024

  RE: SF18 (build 21): Text to Speech problems
  Send email to infoservice@magix.net and report this issue. Maybe they will fix it.
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio No Magix staff are present here so if you want a refund you need to email full details of your order and a refund request to infoservice@magix.net. Jeff
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  @Rick-Dailey I have already discovered that Magix does not provide an address, a phone number, support, or anything for customers. This is terrible! What are you taking about? Click on the SUPPORT link at the top of this page, select Sound Forge
• SOUND FORGE

  3 answers, most recent on 5/20/2024

  RE: Windows 10 Pro Explorer right click context menu multiple listings
  @opchiasm Send email to infoservice@magix.net and report this issue.
• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Off topic

  4 answers, most recent on 7/31/2024

  RE: I didn't receive the product because I entered the wrong email..
  Hello Go to the Magix website (magix.com) and log in to your account. Your account icon is in the top right corner of the homepage. Use your old email address and password. Even if your email address is no longer available, you only need to remember
• Movie Studio

  5 answers, most recent on 6/18/2024

  RE: trying to download movies studio2023 platinum
  @k9vet Hi I have removed the serial number from your comment. If you are getting Error -14, during a MAGIX product activation, in which case generally means that you're putting a valid MAGIX serial number into the wrong MAGIX product or
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating
• Video Easy

  3 answers, most recent on 10/9/2024

  RE: Cannot register the programme
  @Frederick-Lovell Computer name shouldn't be necessary. I'm not sure what you're doing. You start the software, enter your email address and the P3 serial number in the activation window and it should unlock. What is your operating system?
• Movie Studio

  5 answers, most recent on 11/21/2024

  can't get the offer of discounted Movie Studio upgrade, at $19.99
  I have Movie Studio HD Platinum, 11. Windows 11 I tried to create an account, tried as if existing account and even guest login. Phone number said no more life support. Email address removed by Moderator
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi When I read your post above I thought that would be a good idea, perhaps an active button to directly go to the Master Effects at the bottom right of the preview monitor, next to the Preview settings button:- Either way, the 'feature