• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like
• Music Maker

  2 answers, most recent on 4/23/2023

  RE: [Solved] can not export fin work
  @Barry-Elkins You can upload a screenshot of the error message with the blue arrow icon above the response text box. Two ideas about what might happen: Is the yellow loop bar at the top of your project collapsed? Then it might not be possible to
• Movie Studio

  One answer, on 10/15/2024

  RE: Can't download Magix Movie Studio 2025 from my CD
  @ANNETTE-ESCAMILLA HI This is a Windows issue, see this Support article HTH John EBForum Moderator
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Movie Studio

  26 answers, most recent on 1/17/2025

  RE: Blu ray disk chapters blank
  Hi @johnebakerone more thing. If I import the DVD ISO with Handbrake everything works. If I try to import the BD I have this error.HTH
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  "Import for file type 101 is not possible" errors
  I've just installed the new version of Audio Cleaning Lab, after being familiar with an old version for years.This version seems mostly the same (which is what I hoped), but I'm getting some errors. One feature I use a lot is the DeNoiser, but now
• Movie Studio

  17 answers, most recent on 4/7/2024

  error exporting any MVP projects to video (like AV1 etc)
  Hi I get an overall error that i can't export any projects to any filformat like AV1. I have just bought and installes Video premium deluxe 2024. please help
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• Photo & Graphic Designer

  2 answers, most recent on 6/1/2024

  registration
  I need to install the software on a new computer. When I tried to register the software. I received an error that the serial number was already used. I tried an old email that I no longer have access to, but received the same error. How do I update
• Movie Studio

  One answer, on 1/4/2025

  RE: Magix PC
  @REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Ronnie-Stiltner Welcome to the Magix user to user forums. Unfortunately, your first post is to a thread which is about a very different question to the one you ask, hence it has been hidden. Please create a new thread with your question, thank you.
• Video Pro X

  5 answers, most recent on 7/31/2024

  RE: Video pro x16 stuck at (Initializing video monitor(source)
  Forgot to add this error message that i got from the program as well
• Music Maker

  7 answers, most recent on 6/13/2024

  RE: I keep getting error message "audio engine inactive " from VST plugin.
  Thanks for the info. Unfortunately, the problem is not resolved and I keep keep getting the same error message.
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . the application has failed to launch due to it's side by side configuration is incorrect . . . . This usually means there is an issue with the Microsoft VC++ installations. See this tutorial, it is a PDF file so you can
• Off topic

  One answer, on 4/4/2024

  [Closed] vegas 21
  vegas 21 edit error code 14
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  RE: [Solved] Why do you make it so difficult to get support?
  @Michael-Babbitt Great you found the error! 👍 Magix support is fine. I never had problems with multiple requests to them over many years. I'm not sure why you cannot open a ticket because after clicking on Contact Support there should be a bug blue
• Movie Studio

  One answer, on 6/5/2024

  Movie Studio Ultimate 2025 (in french Videodeluxe Ultimate 2025)
  Hi Guys, very strange, need to start videodeluxe.exe in Admin, because with normal start via shortcut receive error 0xc0000022 videodeluxe.exe Application error, application cannot start correctly Verify in Property Security path is system so ? no
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  @Vincent-OBrien Hi Thanks for the MediaInfo data, the one analysis is enough, they are identical to those from my Sony camera and should import with no issues. The second error message mfc140u.dll error would suggest that some Windows system files
• Movie Studio

  34 answers, most recent on 8/11/2024

  Movie Studio - Why so finnicky? An unknown error has occurred
  So I wanted to edit an MP4, it says I need Quicktime even though I have apps on Windows like VLC player that can play the same video just fine. So then I install QT, try again, and it returns an "An unknown error has occurred." Frustrating. Why is
• Photo & Graphic Designer

  8 answers, most recent on 7/15/2024

  Error code 6
  Hi, I have Photo & Graphic Designer 2013 (Version 8.1.4) which has served me very well over the years. Yesterday it stopped working after a Win 11 update, with Error Code 6. I can't find an option to roll back the Windows update and no longer
• Off topic

  163 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Music Maker

  4 answers, most recent on 3/6/2024

  RE: computer id wont work so i can get activation code please help
  I was online when it asks for computer id. magix won't give me activation code without computer id? voucher code doesn't work it says error or wrong code? serial number works that's all. why all these keycodes its causing problems!? i had to buy
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  I just tried to install Movie Studio 2025 Suite on my Windows 11 laptop and received the similar error message. I attempted to turn off some of the Smart App Control processes, but it didn't help. I could not find the Windows Ransomware Protection
• Other products

  No answers, created on 4/5/2024

  error exporting any MVP projects to video (like AV1 etc)