• ACID

  21 answers, most recent on 10/21/2022

  RE: "Acid Pro 10.0 has stopped working"
  @skezza you'll find Reaper to be virtually bullet proof. AP has turned into a POS DAW and it could have been GREAT. Cheers I'm taking a bit of a break from production and music in general. I've been gigging relentlessly every weekend + some weekdays
• Video Pro X

  36 answers, most recent on 12/2/2022

  RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  @johnebaker As you advised, I have submitted a support request to Magix, as follows: For the past 8 months, VPX has been malfunctioning so much that it is barely usable. Can you please help me fix this problem? When I try to move or resize a jpg
• Movie Studio

  7 answers, most recent on 10/25/2022

  RE: Movie Studio 2023 and Next Gen Intel Graphics
  @AAProds I don't profess to know anything about CPUs, Arcs or RAM but I do know that when I put the GTX2060 card in my old system the speed improvement was really noticeable. My son built my computer for me and, not knowing any other computer
• Music Maker

  7 answers, most recent on 8/29/2022

  RE: Fender Mustang Micro & Music Maker (64-bit)
  @Merv5000 So, you select ASIO and the only option is "none"? This shouldn't be the case. The other drivers will not allow you to listen to instruments while playing them. This is the way the Music Maker sound engine is developed. You need to get the
• Video Pro X

  36 answers, most recent on 12/2/2022

  RE: Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  No Magix tech support yet! @johnebaker  On Nov 22, as you advised, I submitted my support request to Magix by completing the form on their website. Immediately, I received an auto-response email with this ticket number: Removed by Moderator, but the
• Movie Studio

  15 answers, most recent on 9/26/2022

  hevc-codec
  I just installed the Movie Studio 2023 trial and dragged my GoPro Hero 9 videos to the timeline of the project. But I got the following message: "Unfortunately, the function 'HEVC-Codec' is not available due to licensing conditions". The are two
• Other products

  2 answers, most recent on 9/1/2022

  RE: Unable to uninstall Movie Edit Pro 17 Plus
  @Judihui Hi and welcome to the forum. . . . . None of the methods I found on the Internet to force uninstall worked. . . . Did you try the following steps in this order? Run this Microsoft tool for fixing programs that will not uninstall.  Use
• Video Pro X

  25 answers, most recent on 8/3/2022

  RE: DVD edit page very small text
  Yes the other PC is running in 1920x1080 as this is its max resolution. I have recently updated the RTX3060 as advised on this forum. I have checked for updates and there are none available. Oh well maybe running in 1920x1080 will have to suffice,
• Video Pro X

  18 answers, most recent on 8/21/2022

  Picture in Picture
  Although when I start using PIP in quarter page (4 photos) lay out they always used to abut each other. One of my movies that I am building has changed the layout to have a black band centrally as if wanting, text to be placed in that area. Whilst I
• Photostory

  26 answers, most recent on 8/17/2022

  RE: Burning a DVD
  @Robert-Swope Hi . . . . burn a DVD . . . none of the photos are sharp. . . TV screen is 57" X 32.5" 4K/UHD resolution . . . . As @emmrecs has commented - 'your TV is having to attempt to upscale SD to UHD'  to put this into perspective, DVD NTSC
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @ReyfoxHi Tony, Aha - we now know your name. Yeah... I've had that name from birth... but it was so long ago.... Magix has positioned Vegas as the Pro editor, followed by VPX, then MMS. However, there are differences in editing abilities that are
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @ericlnz Hi Eric. Missed that in the first line. A business has to move forward to generate cash or die. That is the consumer model, 😉👍 love it or hate it. They can't rely on people buying add on products such as templates or realistically charge
• Xara Designer Pro

  17 answers, most recent on 8/9/2022

  RE: Add anew Page
  @herbert-ratsch Hi I see that none of the Designer Pro uses have responded to this topic. I do not have Designer Pro, only the Web Designer part of the package, however when an option is greyed out it usually means that the program is not in the
• Photostory

  No answers, created on 7/25/2022

  ultimate travel package
  I paid for the add-on 'Ultimate Travel Package' but it will not show up in Photostory deluxe and now no longer shows up in the Store. None of the icons or maps in that package are activated. I emailed support but they were no help and wont give a
• Other products

  One answer, on 7/30/2022

  [Closed] Issue purchasing Vegas Pro upgrade
  I'm trying to purchase the upgrade to Vegas Pro 19/20, but the process keeps stalling at the billing address page. It keeps telling me to "check my address" no matter what address I enter. I've tried my home, my office, and the business address I
• Movie Studio

  2 answers, most recent on 8/8/2022

  RE: Unable to purchase Movie Studio Suite last 3 offerings
  @D-Thompson Hi and welcome to the forum. There are several possible causes for this issue which a few other members of the forum have had: The country selected at the top of the Magix website does not match you geolocation. The requirement for 2
• Movie Studio

  3 answers, most recent on 8/28/2022

  RE: The computer Freeze and MEP dont work
  @allaa-Azawi Hi From the PC Doctor toolbox information for the previous 30 days there appear to be several different sources of crashing none of which appear to have been caused by or affected MEP. MEP - 2 crashes with the same
• Video Pro X

  7 answers, most recent on 9/22/2022

  RE: Can I have a video crop, follow a tracked object?
  MAGIX Video Pro X Version 18.0.1.95 (UDP3)proDAD Mercalli V5 SuiteNewBlue Filters 5 Ultimate Thinkpad-X1Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz   1.99 GHzIntel(R) UHD Graphics 620 (driver version 27.20.100.8935)16 GB Installed RAMWindows 11 Pro
• ACID

  2 answers, most recent on 7/29/2022

  RE: Drag and drop
  Hi @julius-whitaker I'll assume you can drag SOME tracks in to acid.. if none worked that would be a different issue. So, the two main reasons I've seen dragging tracks into acid fail are incompatible format. the audio is simply not in a format
• Photostory

  26 answers, most recent on 8/17/2022

  RE: Burning a DVD
  I was finally able to burn a DVD of my Photostory Deluxe slideshow. It seemed that much of the problem was related to outdated hardware. I had to purchase an LG DVD Writer to by-pass the burner in my computer and then a new Sony DVD Player to
• Video Pro X

  46 answers, most recent on 12/8/2022

  RE: HEVC compression artifacts
    Hi . . . . Simply loading the video into Video Pro X14 and then exporting it as HEVC with the best possible settings (for a 60 MBd video) will reproduce the compression artifacts. . . . . Why are you still exporting at 60Mb/s? As @Marc-Goder has
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Hi, Thanks for the video about Normalizing in Vegas. It proves my point - in Vegas it's a Switch and you don't know by how much the gain was adjusted. In VPX/MMS, you do. However, in VPX, you cannot adjust the ceiling which is a
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @Reyfox Hi, Thanks for the video about Normalizing in Vegas. It proves my point - in Vegas it's a Switch and you don't know by how much the gain was adjusted. In VPX/MMS, you do. However, in VPX, you cannot adjust the ceiling which is a
• Movie Studio

  24 answers, most recent on 8/1/2022

  RE: Fail to adjust the frame rate for blue-ray disk (BD)
  @dirkc_be Hi. Actually, not so strange. Don't get frame rates confused with exposure times. They are two different and separate things. When a short exposure time is applied to less frames per second, there is larger camera movement between one