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@amy-k If you run any program as administrator Windows will automatically block drag and drop for security reasons so you cannot drag and drop infected or manipulated files into an administrator context. To me it looks like that ACID runs as

Other products

One answer, on 5/15/2026

Unlimited Loops on Magix music 2025

Why is it that nearly every time i go on to magix music my unlimited do not come on, i have done every thing to try and get it back on but it still do not come on. i pay good money every month really for nothing. i also cannot finish the music i

SOUND FORGE

14 answers, most recent on 2/3/2025

RE: [Solved] LOUD STATIC NOISE

@EHS This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then

Video Pro X

4 answers, most recent on 7/20/2023

[Solved] cannot use hardware acceleration burning Blu-ray disc

I'm using VP-X15 on a Windows 11, 64b, LT. I updated my graphics card drivers a couple of days ago, I have an Intel Iris Xe, v31.0.101.4502, and a NVIDIA GeForce RTX Ti, v31.0.15.3640. When I burn a Blu-Ray disc I get a message similar to 'Cannot

SOUND FORGE

5 answers, most recent on 2/12/2026

RE: Version 14 Missing VST Plug in Rack Missing inter alia

Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb

Music Maker

One answer, on 3/19/2026

unlimited loop subscription

I paid for the whole year and my subscription is not working?

Music Maker

7 answers, most recent Yesterday

RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive

Hi SP, Thank you for your response. To clarify, I am not using OneDrive, Google Drive, or any other cloud-based backup or synchronization service on either of my computers. I am also not saving projects to any cloud storage location that could be

Movie Studio

61 answers, most recent on 7/25/2024

[Solved] My MAGIX software will not cut a DVD to Disc

I have used Video Easy and the Movie Edit Pro Plus to convert recorded MTS files to DVD and write to disc for years. A change of computer put me on to Windows 11 and I haven't been able to create DVD discs since. Repeated appeals to MAGIX Support

Movie Studio

8 answers, most recent on 5/8/2026

RE: Pixelan AnyFX is Free

I don't have VDL 2026, but MMS 2024 does not display the source video. In VPX16, no problem.

Rescue Your Videotapes!

5 answers, most recent on 2/28/2023

[Solved] VCR not recognised

Rescue won't recognise my VCR

Music Maker

3 answers, most recent on 8/15/2023

[Solved] Can not line up my vocals between the squares.

Hi, I'm having a couple of issues with music maker 2024 version update, which I didn't have with 2023 version. The first one is > The play line on the grid is way behind what it is playing. The second one is > I can no longer line up my

Samplitude

10 answers, most recent on 5/4/2023

[Solved] Latency - Samplitude Pro X7 Suite

Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the

Music Maker

4 answers, most recent on 5/14/2023

[Solved] The software suddenly freezes

I bought it today. After installing it asked me to upgrade. After that, it keeps freezing and do not respond to anything. I need to close it trough task manager. I saw someone here had the same problem. I did what they said, and it isn't working.

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Didn't work. It said the "plugins are not installed on this system". I'll keep working on this.

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

@Endre-Nagy Classic 😂😂😂 - good job I was not drinking a coffee. John EB

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

ACID

3 answers, most recent on 4/6/2023

[Solved] Record Button No Longer Works

I have been successfully using Magix Acid Pro 7 since Magix purchased the software rights from Sony. Several days ago, suddenly the record button showed as a faded grey color instead of the normal red and white circle. I have lost all ability to

Other products

20 answers, most recent on 5/27/2026

RE: Independence Pro 3.3

It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy

Movie Studio

7 answers, most recent on 12/4/2023

RE: [Solved] Drag and drop from Edit/Preview window only works sometimes

@Ian-Schwartz Hi, In your image, is that a preview from the Media or is that the clip on the timeline? In MEP2022, if it's the preview from the Media pool and you have put trim in/out points, dragging from the preview window works. However, if you

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@AAProds Hi Al, Are you sure that you put the LUTPresets directly under VideoEffects and not under ...VideoEffects\MovieLooks? And you have the correct set of folders for the program - Premium not Plus? Here is what I have: John CB

Music Maker

4 answers, most recent on 12/15/2023

[Solved] Loops Unlimited Not Working

Hi,I purchased the Music Maker 2024 bundle with Loops Unlimited.When navigating to subscriptions it shows Loops Unlimited as "Purchased" but when I navigate to the store all sound collections have a price and ask me to purchase them.I have tried

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

I just saw there is an update to TM so @Apollo89x can "not to install" it also.

Music Maker

2 answers, most recent on 5/17/2023

[Solved] Cant' get the Midi to fully connect with software

I plug in my midi and (normally) I can play the midi while my song is paused and hear the notes as I physically play them. I would also be able to hit a note in the midi editor and hear that too. Today I plugged in the midi and saw the midi icon