• ACID

  5 answers, most recent on 1/7/2021

  RE: [Solved] Melodyne 5
  When I open Melodyne 5 it asks me to activate it. When I hit activate it brings me to a website to register it, but I need a serial number. Where can I find that serial number? Oliver, normally, an additional serial number would be sent to you at
• ACID

  5 answers, most recent on 1/7/2021

  [Solved] Melodyne 5
  When I open Melodyne 5 it asks me to activate it. When I hit activate it brings me to a website to register it, but I need a serial number. Where can I find that serial number?
• Music Maker

  2 answers, most recent on 11/27/2020

  RE: [Solved] Having two accounts on producerplanet
  Thanks for your answer. So I just tried to see if it works and used different accounts. I'm just hoping I'm not breaking any terms. I own them all so I guess I wouldn't be 😜 Registered MM is ALPHA, ProducerPlanet accounts are BETA, GAMA. 1. I just
• ACID

  One answer, on 11/27/2020

  RE: [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• ACID

  One answer, on 11/27/2020

  [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• Rescue Your Videotapes!

  3 answers, most recent on 11/23/2020

  RE: [Solved] Installation CD unreadable.
  Thank you, Jeff. Apologies, but I was not aware I had posted my question twice! It was certainly not intentional. Unfortunately I cannot carry out your suggestion because my computer thinks it has a blank DVD in the drive so there is nothing there
• ACID

  7 answers, most recent on 11/16/2020

  [Solved] No Confirmation Email
  Hi,I purchased Sony Acid Music Studio 11 from your website last night but did not receive a download link or confirmation email? I have checked my junk email and there is no link there eitherI can see that payment is pending to come out of my bank
• Movie Studio

  3 answers, most recent on 11/10/2020

  RE: [Solved] New/unique fonts not displaying correctly
  @TrooperTru @emmrecs Hi. Not all fonts can be used by all graphical editors. I assume these fonts were found on a third party website. There are some Microsoft fonts that won't work within the MEP text either. As a rule of thumb,if they do not
• Movie Studio

  21 answers, most recent on 10/9/2020

  [Solved] Many effects aren't working. Movie Templates causing program crash.
  Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried
• Off topic

  6 answers, most recent on 8/29/2020

  [Solved] customer service
  does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with
• Movie Studio

  13 answers, most recent on 8/13/2020

  RE: [Solved] Automatic removal of spaces between clips
  Thanks all! @johnebaker's video tutorials did the trick. I am newer to Magix so did not understand how to use single track or multi track mode instead of mouse mode. Using that was magic (yes, funny guy!). I also used the split and remove start or
• Other products

  5 answers, most recent on 4/8/2022

  [Solved] Waiting for Registration Code?
  I installed the trial version of Photo Manager and resisted the program, now it says the registration Code will be sent to me but its not in the email, see blow......... Hello Richard Cullis,   Thank you for successfully registering for this
• Web Designer

  5 answers, most recent on 7/27/2020

  [Solved] Unable to upload to Godaddy
  I updated my website using version 17. Version 16 was used to create original site. Made only a few cursory updates and now my site will not upload to my GoDaddy hosting account. I tried with several different sites and it gets to about 88% complete
• Music Maker

  4 answers, most recent on 7/16/2020

  [Solved] I bought 2020 in May and now I have to pay for the upgrade to 2021?
  The version I have is MMM Premium 28.0.3.51 bought in May of 2020. When checking website I noticed a new 2021 version. I figured this was an upgrade which should have been free...however, they want me to buy this at the same price I paid for my
• Web Designer

  4 answers, most recent on 6/30/2020

  RE: [Solved] Presentation (Wide Screen) - After 3 pages Animation is off center
  @KS-2300 Hi . . . . 3 pages and various sub steps then the spinning Cube animation goes off center . . . . Works fine in Firefox, Chrome and Edge. If you are using Safari then this may be the issue it has some problems with some styles of
• Music Maker

  5 answers, most recent on 8/23/2020

  [Solved] New Music Maker coming with x64 bit engine, but no info on homepages
  According to the newsflash when opening latest Music Maker version (28.0.3.51) there will soon be a x64 version of the program. Then they point you to the website for more information. I cannot find this. Anyone else seen anything?
• Web Designer

  3 answers, most recent on 6/2/2020

  RE: [Solved] Closable pop-up Box
  @James-McKay . . . . id like the banner to always appear for every user everytime they come to my website . . . To ensure the popup does not repeatedly appear if the visitor moves back to the home page, you need to create a script that will check
• Video Pro X

  10 answers, most recent on 5/29/2020

  RE: [Solved] Plugins keep needing to Download
  @TrevorD Hi Trevor. Just to be sure, check your program version under help in the program. Also make sure you registered the two programs concerned on their own websites. You would have got a prompt on the initial instal that if you didn't complete
• Movie Studio

  21 answers, most recent on 6/11/2020

  [Solved] Trying to Export a Movie in 21:9 Format
  Hello. I have created a movie in MEP for my website. I want the video to play in 21:9 format (1920px x 823px). I created a new movie, specified my format/AR in the settings and edited the project. I am now ready to export the project, but I can't
• SOUND FORGE

  2 answers, most recent on 5/27/2020

  [Solved] Sound Forge Pro 13 crash whenever I open a .wav file
  I don't know what caused this to start happening but I can no longer open .wav files in Sound Forge Pro 13. Any .wav file I try to open results in Sound Forge immediately crashing. I uninistalled and reinstalled it and that did not help. I'm running
• SOUND FORGE

  12 answers, most recent on 5/26/2020

  RE: [Solved] Menu & font size
  "I do have a newer version than 11, but can't find it, nor do I see it on their website" Not sure what you mean but, If you have the serial number for a newer version, go to the Magix Download Center. You will need your log-in and enter a valid
• Off topic

  3 answers, most recent on 5/9/2020

  [Solved] Having trouble contacting support
  I just recently bought the movie studio off the website and i seen one letter was wrong after the purchase in my email. I was curious as to why i hadn't gotten the product key yet. I have the receipt from pay pal but i cannot seem to contact their
• Music Maker

  2 answers, most recent on 4/28/2020

  [Solved] Where do I purchase a commercial license?
  Hi forum, people! I have been using magix for eons now. More than a decade. I have used it for my personal entertainment all this time, but now my wife and I want to start a hobby podcast. Since I am rather proficient with MMM, I want to use the
• Web Designer

  8 answers, most recent on 6/29/2020

  RE: [Solved] How to make a Background video Header
  Thanks John for your reply. Sorry about my double post.. I was looking for a way to delete it myself, thanks for doing that. Won't happen again. A good example of background video playing in the Header can be found at: https://y.co/ The background